Finding: 2024-001 Inaccurate Resources Information Entry
Name of Contact Person: Lynn Swett, Human Services Deputy Director
Corrective Action:
Proposed Completion
Date:
Finding: 2024-002 Inadequate Request for Information
Name of Contact Person: Lynn Swett, Human Services Deputy Director
Corrective ...
Finding: 2024-001 Inaccurate Resources Information Entry
Name of Contact Person: Lynn Swett, Human Services Deputy Director
Corrective Action:
Proposed Completion
Date:
Finding: 2024-002 Inadequate Request for Information
Name of Contact Person: Lynn Swett, Human Services Deputy Director
Corrective Action:
Proposed Completion
Date:
Finding: 2024-003 Inaccurate Information Entry
Name of Contact Person: Lynn Swett, Human Services Deputy Director
Section II. Financial Statement Findings
Section III. Federal Award Findings and Questioned Costs
Staff will be re-trained on effective date of change, and how to verify those dates are correct in
NC FAST before the continuation of case processing. Policy and procedures will be used to
ensure staff are trained appropriately. The agency recently put in place a Lead Worker for
Adult Medicaid who will second party cases. Second party reviews will continue to occur to
ensure dates are correct in NC FAST.
Trainings will be completed by December 31, 2024.
The agency is adjusting to new rules exiting COVID protocols. Staff are to be re-trained on
the application of resources, when to request additional information, where to scan additional
information requested and the policies surrounding when to request those resources in regards
to eligibility. The agency recently put in place a Lead Worker for Adult Medicaid who will
second party cases. Second party reviews will continue to occur to ensure information is
gathered timely when needed and entered in appropriate locations.
Trainings will be completed by December 31, 2024.Corrective Action:
Proposed Completion
Date:
Corrective Actions for Finding 2024-001, 2024-002, and 2024-003 also apply to State Award Findings.
Section IV - State Award Findings and Question Costs
The agency is adjusting to new rules exiting COVID protocols. Staff are to be re-trained on
the application of resources and the policies surrounding those resources in regards to
eligibility. The agency recently put in place a Lead Worker for Adult Medicaid who will
second party cases. Second party reviews will continue to occur to ensure accuracy on
information entered.
Trainings will be completed by December 31, 2024.