For the Year Ended June 30, 2024
Corrective Action Plan
Finding 2024-003
Name of contact person:
Corrective Action:
Proposed completion date:
Finding 2024-004
Name of contact person:
Corrective Action:
Proposed completion date:
Finding 2024-005
Name of contact person:
Corrective Action: Adult - Trai...
For the Year Ended June 30, 2024
Corrective Action Plan
Finding 2024-003
Name of contact person:
Corrective Action:
Proposed completion date:
Finding 2024-004
Name of contact person:
Corrective Action:
Proposed completion date:
Finding 2024-005
Name of contact person:
Corrective Action: Adult - Training to be provided to all Adult Medicaid workers to include adequate
request for info: Property Checks, Vehicle Rebuttals, Resolution of Vehicles, 1/3
Reduction evaluation, policy section MA-2261and FL2; MA-2270, SA-3200. Targeted
second parties will be completed for all workers for error trends.
Family and Children's - Training to be provided to all caseworkers to include TWN and
OVS learning gateway webinars, along with a review of Magi Budgeting (Household
Composition, Income Determination & Introduction to Magi Budgeting). Reminding
caseworkers on the importance of documentation and if notes are not documented it
didn’t happen, including detailing information out, the documentation template needs
to be completed on each case. Target checks on correct income, household composition
and completed documentation will be completed monthly.
Section III - Federal Award Findings and Questioned Costs (continued)
Angel Carpenter –Family and Children's Medicaid Supervisor; Goldie Davis - Adult
Medicaid Supervisor
Goldie Davis - Adult Medicaid Supervisor
Training to be provided to all Adult Medicaid workers to include resource
entry/documentation: Policy Section MA-2230, Liquid Resources, Life Insurance CV,
Property tax value, and Vehicle tax values. Documentation Long-term care/Private
Living Arrangement (PLA) template provided to workers and will be implemented at
the county level to be required for all case files. PLA will implement a check list to be
attached to all case files as a requirement. Targeted second parties will be completed
for all workers for error trends.
12/2/2024
Angel Carpenter –Family and Children's Medicaid Supervisor
Medicaid caseworkers will receive refresher training to include how to process an IV-D
referral at the request of the Child Support caseworker according to policy. Caseworker
will receive the DHB Admin Letter No. 13-23 “Child Support Cooperation and
Applying for Other Monetary Benefits Post Eligibility Benefits During the Continuous
Coverage Unwinding (CCU) handouts for review.
12/13/2024
Claude Mayo Jr. Administration Building • 120 West Washington Street, Suite 3072 • Nashville, NC 27856
Phone (252) 459-9800 • Fax (252) 459-9817
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