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Corrective Action Plans

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University of Mount Olive, Inc.
NC
Student Financial Aid Matching / Level of Effort / Earmarking Subrecipient Monitoring
Name of Responsible Individual: Brian K. Blackburn, Director of Financial Aid Corrective Action: A system error prevented scheduled Pell disbursements from taking place on the appropriate day thus creating a discrepancy in the timing of reporting. This discrepancy created the need for all disburseme...
Name of Responsible Individual: Brian K. Blackburn, Director of Financial Aid Corrective Action: A system error prevented scheduled Pell disbursements from taking place on the appropriate day thus creating a discrepancy in the timing of reporting. This discrepancy created the need for all disbursements to be verified manually and during the time needed to complete verification of the disbursement, the University was out of compliance. New reports have been created to ensure that all scheduled disbursements have disbursed within the University system and in the COD system and are accurately reported within the 15 calendar days as required. In the case of the identified student and their Direct Loan disbursement, the student's Unsubsidized loan was inadvertently disbursed with required documents missing. The University has put in to place a series of reports and measures that ensures a loan will not disburse if a student is missing required documents or is not in one of Powerfaids "Ready to Disburse" statuses. Anticipated Completion Date: March 7,2023
View Audit 51802
Finding 43421 (2022-004)
Significant Deficiency 2022
University of Mount Olive, Inc.
NC
Student Financial Aid Internal Control / Segregation of Duties Special Tests & Provisions
Name of Responsible Individual: Brian Blackburn, Director of Financial Aid Corrective Action: The University has assigned a Financial Aid Staff member to more closely monitor the NSLDS Transfer Monitoring List that comes in from NSLDS on a monthly basis and coordinate with the Registrar's Office to ...
Name of Responsible Individual: Brian Blackburn, Director of Financial Aid Corrective Action: The University has assigned a Financial Aid Staff member to more closely monitor the NSLDS Transfer Monitoring List that comes in from NSLDS on a monthly basis and coordinate with the Registrar's Office to ensure that all information is updated in a timely manner. Additionally, we have put in place a new policy that Title IV aid will not be paid until after the end of the Drop/ Add period of any given semester. Anticipated Completion Date: March 22, 2023
View Audit 51802
Finding 43348 (2022-002)
Material Weakness 2022
Mississippi State Medical Association
MS
Questioned Costs Reporting Internal Control / Segregation of Duties
See Corrective Action Plan for chart/table
See Corrective Action Plan for chart/table
View Audit 45182 Questioned Costs: $1
Finding 43347 (2022-001)
Material Weakness 2022
Mississippi State Medical Association
MS
Reporting Internal Control / Segregation of Duties Material Weakness
See Corrective Action Plan for chart/table
See Corrective Action Plan for chart/table
View Audit 45182
Finding 43346 (2022-003)
Material Weakness 2022
Mississippi State Medical Association
MS
Matching / Level of Effort / Earmarking
See Corrective Action Plan for chart/table
See Corrective Action Plan for chart/table
View Audit 45182
Finding 43335 (2022-002)
Significant Deficiency 2022
Oklahoma Panhandle State University
OK
Matching / Level of Effort / Earmarking Reporting Significant Deficiency § 200.303
Department of Education Oklahoma Panhandle State University respectfully submits the following corrective action plan for the year ended June 30, 2022. Audit period: July 1, 2021 ? June 30, 2022 The findings from the schedule of findings and questioned costs are discussed below. The findings are nu...
Department of Education Oklahoma Panhandle State University respectfully submits the following corrective action plan for the year ended June 30, 2022. Audit period: July 1, 2021 ? June 30, 2022 The findings from the schedule of findings and questioned costs are discussed below. The findings are numbered consistently with the numbers assigned in the schedule. FINDINGS?FEDERAL AWARD PROGRAMS AUDITS DEPARTMENT OF EDUCATION 2022-002 Higher Education Emergency Relief Fund (HEERF) - Reporting Assistance Listing Number: 84.425 Type of Finding: Compliance, Other Matter Significant Deficiency in Internal Control over Compliance Recommendation: We recommend the University review and update current procedures to ensure HEERF program reporting requirements are completed timely and to ensure review of reports are documented. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Management has evaluated and updated procedures to ensure documentation of supervisory review and reports are filed timely. Name(s) of the contact person(s) responsible for corrective action: Elizabeth McMurphy, VP of Fiscal Affairs Planned completion date for corrective action plan: December 2022 If the Department of Education has questions regarding this plan, please call Elizabeth McMurphy at 580-349-1566.
View Audit 48774
Finding 43302 (2022-006)
Significant Deficiency 2022
YWCA West Central Michigan
MI
Reporting Significant Deficiency Matching / Level of Effort / Earmarking § 200.303
Finding Number: 2022-006 Condition: For each of the four Crime Victim Assistance grants, thirteen monthly financial status reports (FSR) and eight quarterly work plan reports were not filed within 30 days and 15 days, respectively, of period end, as required by the grant agreements. Planned Corre...
Finding Number: 2022-006 Condition: For each of the four Crime Victim Assistance grants, thirteen monthly financial status reports (FSR) and eight quarterly work plan reports were not filed within 30 days and 15 days, respectively, of period end, as required by the grant agreements. Planned Corrective Action: Management will establish a reporting calendar for review and approval during the onboarding of each grant agreement. Management will periodically review the completeness and accuracy of and adherence to the reporting calendar. After several staffing changes were made, all reports and financial status reports have been submitted timely. A calendar has been created as of August 2022 and being fully utilized. Contact person responsible for corrective action: Kelly Scott, Deputy CEO Anticipated Completion Date: 2/1/2022
View Audit 39808
Governors State University
IL
Student Financial Aid Matching / Level of Effort / Earmarking § 200.303
2022-003 FINDING: FEDERAL PERKINS LOAN COHORT DEFAULT RATE TOO HIGH Corrective Action Plan: The University?s cohort default rate significantly improves on a year-to-year basis. As indicated in the finding, the University?s cohort default rate during the Fiscal Year 2022 (for borrowers who entered...
2022-003 FINDING: FEDERAL PERKINS LOAN COHORT DEFAULT RATE TOO HIGH Corrective Action Plan: The University?s cohort default rate significantly improves on a year-to-year basis. As indicated in the finding, the University?s cohort default rate during the Fiscal Year 2022 (for borrowers who entered repayment during Fiscal Year 2021) was at 11.11%, meeting the 15% threshold. However, since the number of University borrowers who entered repayment during Fiscal Year 2021 were fewer than 30, the current cohort default rate calculation also included the University borrowers who entered into repayment and defaulted for the past three years, in accordance with federal regulations. The University will continue to closely monitor and communicate with students entering on default on a month-to-month basis, in addition to sending defaulted student loans to the Illinois State Comptroller?s Offset system. Responsible University Personnel: Villalyn Baluga, Associate Vice President for Finance; Linda Theres-Jones, Director/Chief Accountant. Anticipated completion date: Already implemented during FY 2020.
View Audit 49807
Finding 43275 (2022-002)
Significant Deficiency 2022
Governors State University
IL
Reporting Matching / Level of Effort / Earmarking Student Financial Aid § 200.303
2022-002 FINDING: ENROLLMENT REPORTING Corrective Action Plan: The University reports enrollment status changes to the U.S. Department of Education?s National Student Loan Data System (NSLDS) through the National Student Clearinghouse (NSC), a third-party servicer. There is currently no mechanism...
2022-002 FINDING: ENROLLMENT REPORTING Corrective Action Plan: The University reports enrollment status changes to the U.S. Department of Education?s National Student Loan Data System (NSLDS) through the National Student Clearinghouse (NSC), a third-party servicer. There is currently no mechanism for reporting students who were administratively withdrawn after the semester (the students registered for) ended until after the next reporting cycle to the NSC. The University will work with the NSC to determine a course of action to report these exceptions to NSLDS at the earliest possible date. Responsible University Personnel: Timothy Carroll, Registrar. Anticipated completion date: Summer 2023 Term.
View Audit 49807
Finding 43273 (2022-004)
Significant Deficiency 2022
Concordia University, St. Paul
MN
Significant Deficiency Matching / Level of Effort / Earmarking Internal Control / Segregation of Duties § 200.303
Higher Education Emergency Relief Fund ? Assistance Listing No. 84.425E and 84.425F Recommendation: We recommend that the University review their policies surrounding federal grants and ensure a review process is in place to ensure that all necessary compliance requirements are met. Explanation of d...
Higher Education Emergency Relief Fund ? Assistance Listing No. 84.425E and 84.425F Recommendation: We recommend that the University review their policies surrounding federal grants and ensure a review process is in place to ensure that all necessary compliance requirements are met. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The university?s participation in the Higher Education Emergency Relief Fund program ended in June 2022. During the fiscal year, 21-22, the university reviewed the reports to ensure that they were accurate. If, in the future, the university receives federal funds beyond the ongoing financial aid programs, we will establish a review process related to the public reporting. Name of the contact person responsible for corrective action: Michael Dorner, Vice President for Finance Planned completion date for corrective action plan: June 30, 2022
View Audit 49806
Finding 43252 (2022-005)
Significant Deficiency 2022
Concordia University, St. Paul
MN
Student Financial Aid Reporting Significant Deficiency
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend the University review its procedures to ensure that key personnel changes are reported to the Department of Education in the required 10-day timeframe. Explanation of disagreement with audit finding: T...
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend the University review its procedures to ensure that key personnel changes are reported to the Department of Education in the required 10-day timeframe. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: CSP has made sure that more than the Financial Aid Director has the information to access the E-APP. We also put into place a secondary designated person for SAIG and other portals and process as able. Name of the contact person responsible for corrective action: Amanda McCaughan, SFA Director Planned completion date for corrective action plan: February 2023
View Audit 49806
Finding 43251 (2022-003)
Significant Deficiency 2022
Concordia University, St. Paul
MN
Student Financial Aid Reporting Significant Deficiency
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend that the University review their policies surrounding federal grants and ensure a review process is in place to ensure that all necessary compliance requirements are met. Explanation of disagreement wi...
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend that the University review their policies surrounding federal grants and ensure a review process is in place to ensure that all necessary compliance requirements are met. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Registrar's Office has been working with National Student Clearinghouse since September 22, 2022, to review findings on error reports and how to resolve the specific errors. For example, Social Security Number not matching error was instructed to send a card via email and trying to identify a safe way to provide that student information instead of through an unsecured email inbox. We are actively working on the current error report for students who flag as NSLDS errors, even though the NSC data is accurate. NSC has verified that reporting is moving to NSLDS. The Registrar's team will keep all email communication to the NSC Audit team regarding error reporting. Name of the contact person responsible for corrective action: Lynn Lundquist, Registrar Planned completion date for corrective action plan: September 2022
View Audit 49806
Finding 43250 (2022-002)
Significant Deficiency 2022
Concordia University, St. Paul
MN
Student Financial Aid Reporting Significant Deficiency
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend the University review its reporting procedures to ensure the students? statuses are accurately and timely reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: T...
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend the University review its reporting procedures to ensure the students? statuses are accurately and timely reported to NSLDS as required by regulations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: Registrar's Office reports enrollment data every 30 days to the National Student Clearinghouse. Registrar's Office individually updates student records to maintain compliance with the 60-day update in NSLDS. The Registrar's Office has been communicating with the National Student Clearinghouse since September of 2022 regarding timelines of NSC to NSLDS updates. NSC has confirmed that updated information has been reported in time. Registrar's Office has sought specific information regarding audit findings as reported information to NSC is within the timeline. Registrar Team has been reviewing Program and Campus Level information since September of 2022 as regulations had been newly modified. Name of the contact person responsible for corrective action: Lynn Lundquist, Registrar Planned completion date for corrective action plan: April 2023
View Audit 49806
Finding 43249 (2022-001)
Material Weakness 2022
Concordia University, St. Paul
MN
Questioned Costs Student Financial Aid Material Weakness
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend that the University implement a review process as it relates to R2T4 calculations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in respo...
Student Financial Assistance Cluster ? Assistance Listing No. Various Recommendation: We recommend that the University implement a review process as it relates to R2T4 calculations. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: CSP has created and started to use a report that pulls any student with a course withdrawal to verify no withdrawals are missed for an R2T4. A 2-step review has been put place, the first review to pull the data and complete the calculation and the second review with double check and return the funds. A CSP employee in the R2T4 review process registered and is currently attending the NASFAA U R2T4 course. Additional training for all FA staff on R2T4?s will be completed by May 31st. Name of the contact person responsible for corrective action: Amanda McCaughan, SFA Director Planned completion date for corrective action plan: Additional reports are already created; additional training will be completed by May 31st
View Audit 49806 Questioned Costs: $1
Finding 43217 (2022-002)
Material Weakness 2022
Homesight and Subsidiaries
WA
Reporting Allowable Costs / Cost Principles Matching / Level of Effort / Earmarking
Audit Finding: 2022-002 Audit Finding Title: The SEFA provided for audit omitted a major program and federal contracts and either understated or overstated the federal contracts listed in the condition and context section below, which resulted in an understatement of federal awards of $1.8M. All...
Audit Finding: 2022-002 Audit Finding Title: The SEFA provided for audit omitted a major program and federal contracts and either understated or overstated the federal contracts listed in the condition and context section below, which resulted in an understatement of federal awards of $1.8M. All errors were corrected in the attached SEFA; however, the errors indicate gaps in internal controls over financial reporting. Correction Plan: 1. A central repository is created in Salesforce in order to have one location for staff to pull documentation of grants and contracts. 2. The SEFA will be reconciled on a quarterly basis with updates. Implementation Date: The corrective actions 1 has been implemented since Jan. 2023. The corrective action 2 has been implemented since June 2023. Anticipated Completed Date: These are on-going corrective actions.
View Audit 47955
Finding 43213 (2022-002)
Significant Deficiency 2022
Community Mental Health Partnership of Southeast Michigan
MI
Questioned Costs Subrecipient Monitoring Allowable Costs / Cost Principles § 200.309
Finding 2022-002: Considered a significant deficiency in internal control over compliance/immaterial non-compliance Program: ALN 93.959 Block Grants for Prevention and Treatment of Substance Abuse (ARPA Prevention) Criteria: As detailed by 2 CFR 200.309, ?A non-Federal entity may charge to the Feder...
Finding 2022-002: Considered a significant deficiency in internal control over compliance/immaterial non-compliance Program: ALN 93.959 Block Grants for Prevention and Treatment of Substance Abuse (ARPA Prevention) Criteria: As detailed by 2 CFR 200.309, ?A non-Federal entity may charge to the Federal award only allowable costs incurred during the period of performance and any costs incurred before the Federal awarding agency or pass-through entity made the Federal award that were authorized by the Federal awarding agency or pass-through entity.?. Condition: During testing it was noted that $112,581 of costs that were allowable under ARPA Treatment were incorrectly allocated from ARPA Treatment to ARPA Prevention. Corrective Action: All finance staff responsible for any allocation of grant funding have undergone additional training or reading on how to allocate grants. The was completed by April 30, 2023.
View Audit 44644 Questioned Costs: $1
Finding 43196 (2022-002)
Significant Deficiency 2022
Department of Housing of the Commonwealth of Puerto Rico
PR
Subrecipient Monitoring Reporting Matching / Level of Effort / Earmarking
As soon as we become aware of the requirements related to the Federal Funding Accountability and Transparency Act (FFATA) applicable to the CDBG funds we began with the process of registration and request pertinent information to the subrecipients of federal funds. We are still working to complete t...
As soon as we become aware of the requirements related to the Federal Funding Accountability and Transparency Act (FFATA) applicable to the CDBG funds we began with the process of registration and request pertinent information to the subrecipients of federal funds. We are still working to complete the process due to certain issues with the FFATA Subaward Reporting System (FSRS). We expect to fully comply with the Single Audit for fiscal year 2023. IMPLEMENTATION DATE December 31, 2023 RESPONSIBLE PERSON Felix Hernandez Caban Director of Disaster Recovery for CDBG-DR and Juan R. Rivera Carrillo Assistance Secretary for Finance and Administration
View Audit 48325
Finding 43195 (2022-001)
Material Weakness 2022
Department of Housing of the Commonwealth of Puerto Rico
PR
Reporting Matching / Level of Effort / Earmarking Internal Control / Segregation of Duties § 200.512
For the fiscal year ended June 30, 2021, the PRDH was able to complete and issue the single audit report (SAR) by December 30, 2022, three months before the extended expiration date of March 31, 2023. The delay in the issuance of the 2021 SAR was mostly due to the COVID-19 pandemic.The delay in the ...
For the fiscal year ended June 30, 2021, the PRDH was able to complete and issue the single audit report (SAR) by December 30, 2022, three months before the extended expiration date of March 31, 2023. The delay in the issuance of the 2021 SAR was mostly due to the COVID-19 pandemic.The delay in the issuance of the 2021 SAR resulted in the delay of the 2022 SAR. Soon after the issuance of the SAR for 2021, we contracted the services for the single audit of FY 2022. We plan to complete the audit and issue the 2022 SAR by July 31, 2023 and expect to fully comply with the Single Audit for fiscal year 2023. IMPLEMENTATION DATE Single Audit for fiscal year 2022-2023 Assistance Secretary for Finance and Administration
View Audit 48325
High Point University
NC
Cash Management Matching / Level of Effort / Earmarking
Finding 2022-001 Program: Federal Family Education Loans CFDA No.: 84.032 Federal Agency: Department of Education Award Year: Various Compliance Requirement: C ? Cash Management University?s Response: The University has continued to ensure these funds are not comingled and has protected them from sp...
Finding 2022-001 Program: Federal Family Education Loans CFDA No.: 84.032 Federal Agency: Department of Education Award Year: Various Compliance Requirement: C ? Cash Management University?s Response: The University has continued to ensure these funds are not comingled and has protected them from spending. Because of the discrepancies identified, each student?s loan history must be reviewed and compared between the University Information System, the lender rosters, and the National Student Loan Database System (NSLDS) records. This individual review and reconciliation have proven to be a tedious but necessary process to identify the funds never posted to student records, returned to lenders, or entered incorrectly in the three separate systems of record. Corrective Action Plan: Between 2005 and 2010, the University isolated and identified eight hundred and eighty transactions for four hundred thirty-eight students they could not reconcile. The Senior Director of Student Financial Services is continuing to review each student?s loan history between the three systems of record to determine where the discrepancy lies. Once these discrepancies are identified for all 438 students, the University will consult with the DoE to determine the necessary action to correct these individual student accounts. Name of Responsible Person: Jonathan Mador, Senior Director of Student Financial Services Anticipated Completion Date: December 31, 2023
View Audit 39340
Finding 43124 (2022-005)
Significant Deficiency 2022
City of Albuquerque
NM
Eligibility Reporting Significant Deficiency § 200.303
2022 ? 005 Allowable Activities and Costs/Cost Principals (Significant Deficiency and Noncompliance) Management Response: Management agrees with the finding. The grants distributed by the Economic Development Department were a lifeline to small busine...
2022 ? 005 Allowable Activities and Costs/Cost Principals (Significant Deficiency and Noncompliance) Management Response: Management agrees with the finding. The grants distributed by the Economic Development Department were a lifeline to small businesses that were just holding on. While a strong program was set up in a very short timeframe some reviews and follow-up were not completed. Additionally, the Family & Community Services Department will ensure timesheets are signed timely. Additionally, the department will work with the Grants Section to ensure timesheets, Kronos and Peoplesoft agree. Timeline and Responsible Position: June 2023 ? Department Directors, Economic Development, Family & Community Services and Transit
View Audit 48606
Finding 43121 (2022-002)
Significant Deficiency 2022
Columbia College
SC
Student Financial Aid Matching / Level of Effort / Earmarking
The Director of Financial Aid will ensure that a process is created to identify students that are scheduled to graduate, withdraw, or drop below half-time in order for them all to complete exit counseling. Students will be notified at the time of withdrawal by phone, email, and a certified letter wi...
The Director of Financial Aid will ensure that a process is created to identify students that are scheduled to graduate, withdraw, or drop below half-time in order for them all to complete exit counseling. Students will be notified at the time of withdrawal by phone, email, and a certified letter with the steps to complete the exit counseling.
View Audit 45554
Finding 43120 (2022-001)
Significant Deficiency 2022
Columbia College
SC
Student Financial Aid Matching / Level of Effort / Earmarking
The Office of Financial Aid has created a process where they will check Common Origination Disbursement (COD) to ensure that each student has a valid entrance counseling. Each counselor will also make a notation in the Financial Aid system that the student borrower's entrance counseling has been re...
The Office of Financial Aid has created a process where they will check Common Origination Disbursement (COD) to ensure that each student has a valid entrance counseling. Each counselor will also make a notation in the Financial Aid system that the student borrower's entrance counseling has been reviewed.
View Audit 45554
Finding 43119 (2022-001)
Significant Deficiency 2022
North Gibson School Corporation
IN
Equipment & Real Property Management Procurement, Suspension & Debarment Significant Deficiency § 200.303 § 200.313
FINDING 2022-001 Contact Person Responsible for Corrective Action: Dr. Eric Goggins Contact Phone Number: 812-385-4851 Views of Responsible Official: Agreement with Finding Description of Corrective Action Plan: North Gibson School Corporation will maintain an asset inventory to ensure an accurate r...
FINDING 2022-001 Contact Person Responsible for Corrective Action: Dr. Eric Goggins Contact Phone Number: 812-385-4851 Views of Responsible Official: Agreement with Finding Description of Corrective Action Plan: North Gibson School Corporation will maintain an asset inventory to ensure an accurate recording of all capital assets are maintained and accurately include the following: Description of Property Serial Number Source of Funding for the Property (including federal award number) Who Holds the Title Acquisition Date Cost of Property Percentage of Federal Participation in the Project Use and Condition of the Property Anticipated Completion Date: The corrective action plan will be implemented immediately and continue moving forward when a capital asset is purchased and/or dispositioned.
View Audit 45546
Finding 43105 (2022-002)
Significant Deficiency 2022
Ottawa University
KS
Special Tests & Provisions Student Financial Aid Cash Management
Student Accounts Receivable, Controller?s Office, and IT are working together to develop more real-time reporting and tracking for student account refund balances to identify student accounts with refund balances that remain undistributed more than seven days after being created to prioritize those ...
Student Accounts Receivable, Controller?s Office, and IT are working together to develop more real-time reporting and tracking for student account refund balances to identify student accounts with refund balances that remain undistributed more than seven days after being created to prioritize those accounts for refund processing. Completion Date: June 30, 2023 Contact Person: Heather Long, Director Student Accounts
View Audit 41612
Finding 43039 (2022-003)
Significant Deficiency 2022
King University
TN
Student Financial Aid Significant Deficiency Matching / Level of Effort / Earmarking
2022-003 Significant Deficiency: Exit Counseling (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268) Name of Contact Person: The Director of Financial Aid, Christin Mustard, is responsible for the corrective action for this finding. Exit counseling letters are generated ...
2022-003 Significant Deficiency: Exit Counseling (U.S. Department of Education, William D. Ford Direct Loan Program, ALN #84.268) Name of Contact Person: The Director of Financial Aid, Christin Mustard, is responsible for the corrective action for this finding. Exit counseling letters are generated by the Financial Aid Counselors, who report to the Director of Financial Aid. Corrective Action Plan: King University concurs with finding 2022-003, that exit interviews were not sent to students as required upon withdrawal from the university or dropping below halftime enrollment status. This functionality was handled by previous staff who are no longer with the university. These duties were not clearly assigned in our policies and procedures, which resulted in inconsistencies in sending out exit letters as required. We now have established clear policies and procedures to correct this finding. These are as follows: As part of the withdrawal process, the Financial Aid Counselors will send exit letters within the required timeframe upon receiving notification from the Office of Registration and Records that a student has withdrawn from the University. The counselors will also utilize the Daily Load Report and a series of selection sets to identify students who have dropped below halftime enrollment, and will send the exit letters as required by federal regulations. Anticipated Completion Date: The Financial Aid Office has reviewed all students who have withdrawn or dropped below halftime enrollment status in the 2021-22 and 2022-23 award years to ensure that exit letters were sent. This corrects these findings.
View Audit 44218
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