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Project paid expenses on behalf of an affiliate in the amount of $1,550.00 from Project funds without prior HUD approval. As of December 31, 2025, the affiliate owed the Project $1,550.00. a. Comments on the Finding and Each Recommendation Management agrees with the findings and recommendation. The ...
Project paid expenses on behalf of an affiliate in the amount of $1,550.00 from Project funds without prior HUD approval. As of December 31, 2025, the affiliate owed the Project $1,550.00. a. Comments on the Finding and Each Recommendation Management agrees with the findings and recommendation. The payment was made in error due to an oversight into the invoice approval process. b. Action(s) Taken or Planned on the Finding The affiliate reimbursed the Project for the full amount of $1,550.00 on 04/29/2026. Management implemented an additional approval control in RealPage requiring review and approval by the Housing Director and/or the Property Manager prior to payment processing. This control helps ensure invoices are charged to the correct property and prevents one project from paying expenses on behalf of another project or affiliate. Management will continue to monitor compliance with these procedures.
Finding 2025-002 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Public and Indian Housing Program Federal Catalog Numbers: 14.850 Non Compliance - E. Eligibility - Tenant Files Non Compliance Material to the Financial Statements: No Significant Deficiency in...
Finding 2025-002 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Public and Indian Housing Program Federal Catalog Numbers: 14.850 Non Compliance - E. Eligibility - Tenant Files Non Compliance Material to the Financial Statements: No Significant Deficiency in Internal Control over Compliance for Eligibility Criteria: Tenant Files. The PHA must do the following: As a condition of admission or continued occupancy, require the tenant and other family member to provide necessary information, documentation, and releases for the PHA to verify income eligibility (24 CFR sections 5.230, 5.609, and 982.516). These files are required to be maintained and available for examination at the time of audit. Condition: Based upon inspection of the Authority’s files and on discussion with management, a tenant's rent payment was calculated incorrectly. Context: There are approximately 1,804 units. Of a sample size of thirty-one (31) tenant files, tenant rent was calculated incorrectly in one (1) file. Our sample size is statistically valid. Known Questioned Costs: $940* *Represents HAP attributable to one (1) tenant file for which the Authority could not demonstrate compliance with eligibility requirements. The questioned costs do not represent amounts determined to be ineligible but rather costs associated with miscalculation for verification of income. Cause: There is a significant deficiency in internal controls over the compliance for the eligibility type of compliance related to the maintenance of tenant files. Net income was used in error when calculating the tenant's rent instead of gross income. Effect: The Public and Indian Housing Program is in non-compliance with the eligibility type of compliance related to the maintenance of tenant files. Recommendation: We recommend that the Authority implement a process whereby Authority personnel properly trained on tenant recertification processes to ensure compliance with the Uniform Guidance and the compliance supplement. Views of responsible officials and planned corrective action: The Authority has recognized the deficiencies in the Public and Indian Housing Program and has implemented a quality control program. The Authority will continue to train staff on proper tenant recertification processes and implement additional internal control procedures, such as utilizing AI, that will ensure compliance with federal regulations. Ms. Chasity Jackson, Director of Asset Management, will be responsible to implement this corrective action by December 31, 2026.
ecommendation: We recommend management implement and enforce standardized payroll controls to ensure time punch cards or equivalent timekeeping documentation are completed, reviewed, and retained. Management should also ensure employee pay rates, whether salary or hourly, are authorized, supported i...
ecommendation: We recommend management implement and enforce standardized payroll controls to ensure time punch cards or equivalent timekeeping documentation are completed, reviewed, and retained. Management should also ensure employee pay rates, whether salary or hourly, are authorized, supported in personnel files, and agree to payroll system rates. Additionally, management should ensure hours are accurately applied between regular and overtime categories, and that supporting payroll documentation is retained in accordance with the Authority’s record retention policy and applicable requirements. Further internal controls have been implemented through the migration to iSolved software as part of MRI implementation for both housing software and fee accounting services. These additional changes are as follows: • Each employee must review and verify their entire timecard in the system after the pay period and prior to payroll processing. The supervisor must subsequently verify the timecard after the employee has done so. The timecard and these verifications are retained in the automated system indefinitely. • If an employee punches outside the geofenced work location, the supervisor must enter a note in the automated system explaining why this occurred and whether the punch was allowed within policy or not. Additionally, the geolocation of the punch is retained by the system indefinitely. • If an employee misses a punch, the supervisor must be the one to enter the correction and must enter a note regarding the reason for the error. These records are retained in the system indefinitely. • After payroll records are verified by the employee and supervisor, the Executive Director prints timecard reports for all employees and attaches supporting documentation for any extraordinary pay events, such as a pay rate change, mileage reimbursement, Medicare stipend, bereavement leave, etc. • These reports and documentation are forwarded to the Compliance Officer who reviews all records in accordance with a payroll processing checklist. This checklist ensures the supervisor has completed all steps listed above, and that all required supporting documentation are included with the timecard record and reflect correctly in the pre-payment pay register. • After Compliance Officer reviews pre-payment records, the Financial Specialist completes a second review using a second checklist, verifying all direct deposit information is correct, withholdings and benefits reflect correctly, and supporting documentation is included. Once all records are verified, the Financial Specialist executes payroll. • After Payroll is executed, records are returned to supervisor to file all documents back in each employee folder for retention with the employee’s permanent employee file. Corrective Action: Upon taking the position, and prior to this audit, the new Executive Director implemented an automated timekeeping system, eliminating the complicated hand-punch clock system. This first step eliminated hours of follow-up work needed by the bookkeeper. The new system required staff to be within a geo-fenced area when punching and provides management with a mapped location for every punch. Responsible Party: Executive Director Anticipated Completion Date: Complete
2025-005: Inadequate Monitoring of Tenant End-of-Participation Status Recommendation: We recommend management implement and enforce standardized procedures to (1) promptly identify and document tenant move-outs, (2) complete and retain end-of-participation documentation timely, and (3) ensure HAP pa...
2025-005: Inadequate Monitoring of Tenant End-of-Participation Status Recommendation: We recommend management implement and enforce standardized procedures to (1) promptly identify and document tenant move-outs, (2) complete and retain end-of-participation documentation timely, and (3) ensure HAP payments are discontinued effective the appropriate date. Management should also perform periodic supervisory reviews of tenant status changes to help ensure program records are accurate and current. Corrective Action: Upon taking the position, and prior to this audit, the new Executive Director (ED), began the transition away from the current housing software and has settled on PHA Pro as the replacement system. The new system will ensure standardized procedures for identifying move outs, verifying documentation, and ensuring HAP payments are discontinued in a timely manner with the appropriate move-out date. Additionally, the software provides tools for management, compliance staff, and outside agencies to review detailed work of HCV staff and run reports to confirm close-out actions are up to date. Responsible Party: Executive Director Anticipated Completion Date: November 30, 2026 Responsible Contact: Pamela Flowers, Executive Director Phone Number: 970-565-3831, ext 2270 Email Address: pflowers@mc-ha.org
urrent Year Finding 2025-002: Controls over cash disbursements Recommendation: We recommend management implement and enforce standardized cash disbursement controls requiring invoices to be reviewed and approved prior to payment. At a minimum, controls should include (1) documented evidence of revie...
urrent Year Finding 2025-002: Controls over cash disbursements Recommendation: We recommend management implement and enforce standardized cash disbursement controls requiring invoices to be reviewed and approved prior to payment. At a minimum, controls should include (1) documented evidence of review and approval (e.g., signature/initials and date or electronic approval), (2) segregation of duties between invoice approval and payment processing, and (3) retention of invoice approval documentation in accordance with the Authority’s document retention policy and applicable regulatory requirements. Corrective Action: Upon taking the position, and prior to this audit, the new Executive Director (ED) divided duties between general staff, the Financial Specialist (FS), the Deputy Director (DD), and herself to ensure several levels of review were required prior to payment of any invoices. The procedure is as follows: 1. All purchases must be approved by the ED prior to purchase. If the purchase is above her authority ($15K) she will seek approval from the Board Chairman or the full Board as appropriate. 2. After purchase, the staff will direct the invoice to the DD for review. The DD will ensure documentation of the prior ED approval is included with the invoice before it is brought forward for payment approval. Once all documentation is gathered, it is forwarded to the ED for approval. 3. The ED will review the approval package and stamp the invoice with the date of approval and sign or initial with her approval. Then the approved invoice and all supporting documentation are forwarded to FS for payment. 4. The FS puts all supporting documentation together, enters all information in the accounting system (QB), and executes final payment method with ED additional approval.This process will become even more protected and easily audited by the board and others in the coming months as we begin operations with a payment processor, AvidXchange. This processor’s system will automate the payment of well over 98% of our invoices, retaining all these records in an online system that will link to our new financial software (Lindsey) for highly transparent and detailed audit trail of all cash disbursement activities. All required approvals will still occur but will be facilitated electronically rather than in a paper system. Responsible Party: Executive Director Anticipated Completion Date: Complete
2025-003: Inadequate Documentation of Board Meeting Minutes Recommendation: We recommend management implement and enforce standardized procedures to ensure Board of Commissioner meeting minutes are prepared, reviewed, approved, and retained in a timely manner. Additionally, the Authority should main...
2025-003: Inadequate Documentation of Board Meeting Minutes Recommendation: We recommend management implement and enforce standardized procedures to ensure Board of Commissioner meeting minutes are prepared, reviewed, approved, and retained in a timely manner. Additionally, the Authority should maintain a centralized filing system, either electronic or physical, to ensure minutes are complete, safeguarded, and readily available for audit and regulatory review. Corrective Action: Upon taking the position, and prior to this audit, the new Executive Director (ED) implemented use of the shared data folders on the network drives for storage of important historic and auditable records. This is a highly secure method due to daily backups of the network drives and access controls for the folders within the drives. Among the files created is a folder at the address Admin (T:)\7. Board of Commissioners which contains sub folders organized by year. Within each year, there are folders labeled by meeting date and type of meeting, (i.e. “2026.01.22 Jan Regular Meeting”). Within this folder are all draft documents used to prepare for the meeting and a folder which contains all final documents contained in the published Agenda Packet. The final thing placed in this folder is the .pdf scan of the signed meeting minutes for that meeting after they are approved and signed at the subsequent board meeting. This has ensured an available copy of all approved and signed board meeting minutes is available for all meetings this year to date, and will ensure so in the future, regardless of board or staff turnover. Responsible Party: Executive Director Anticipated Completion Date: Complete
2025-004: Housing Choice Voucher (CFDA 14.871) [REPEAT] Recommendation: We recommend the Authority provide training to Housing Choice Voucher program staff emphasizing the importance of maintaining complete and accurate eligibility documentation. Additionally, the Authority should evaluate the implem...
2025-004: Housing Choice Voucher (CFDA 14.871) [REPEAT] Recommendation: We recommend the Authority provide training to Housing Choice Voucher program staff emphasizing the importance of maintaining complete and accurate eligibility documentation. Additionally, the Authority should evaluate the implementation of an electronic document management system to improve file organization, reduce the risk of misplacement, and ensure timely access to required records for compliance and audit purposes. Corrective Action: Upon taking the position, and prior to this audit, the new Executive Director (ED) hired a new Voucher Specialist. That specialist attended training and received a Certification as an Occupancy Specialist Voucher on January 23, 2026. In addition, the Housing Authority began the transition away from the current housing software and has settled on PHA Pro as the replacement system. This software will provide electronic documents and file management eliminating paper case files upon its implementation. This will allow wider audit capability and ensure tighter controls over processing timelines, ensuring compliance can be more readily verified by management and other agencies. Responsible Party: Executive Director Anticipated Completion Date: November 30, 2026
Auditee Response The Commission will review their internal control policies for compliance with HCVP Housing Choice Voucher Program tenants to ensure compliance with the program. Management's Response - The Commission will review their internal control policies for compliance with HCVP Housing Choic...
Auditee Response The Commission will review their internal control policies for compliance with HCVP Housing Choice Voucher Program tenants to ensure compliance with the program. Management's Response - The Commission will review their internal control policies for compliance with HCVP Housing Choice Voucher Program tenants to ensure compliance with the program. Action Plan — The commission's management continues to review and update file deficiencies and has hired an outside firm to assist in this matter. We expect this process to be completed by June 30, 2026.
The Authority agrees with the finding and is in the process of corrective the issue. The PHA will review CFP grants quarterly to ensure proper and timely reporting on all CFP activities and will work the CFO, Tessa Fitzgerald, to ensure all CFP reporting is timely and in compliance with HUD CFP repo...
The Authority agrees with the finding and is in the process of corrective the issue. The PHA will review CFP grants quarterly to ensure proper and timely reporting on all CFP activities and will work the CFO, Tessa Fitzgerald, to ensure all CFP reporting is timely and in compliance with HUD CFP reporting regulations. Kim Byrd, Executive Director, will be responsible for implementing this corrective action by December 31, 2026.
Finding 2025-003 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Housing Voucher Cluster Federal Assistance Listing Numbers: 14.871 and 14.879 Noncompliance - N. Special Tests and Provisions - Selection from the Waiting List Non Compliance Material to the Fin...
Finding 2025-003 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Housing Voucher Cluster Federal Assistance Listing Numbers: 14.871 and 14.879 Noncompliance - N. Special Tests and Provisions - Selection from the Waiting List Non Compliance Material to the Financial Statements: Yes Material Weakness in Internal Control over Compliance for Special Tests and Provisions Criteria: Selections from the Waiting List. The PHA must have written policies in its Section 8 Administrative Plan for selecting applicants from the waiting list and PHA documentation must show that the PHA follows these policies when selecting applicants from the waiting list. Except for as provided in 24 CFR section 982.203 (Special admission (non-waiting list), all families admitted to the program must be selected from the waiting list. “Selection” from the waiting list generally occurs when the PHA notifies a family whose name reaches the top of the waiting list to come in to verify eligibility for admission (24CFR sections 5.410, 982.54(d), and 982.201 through 982.207). Condition: Based upon inspection of the waiting list provided to us during the time of audit, the new move-in list and discussions with management, it could not be determined with any certainty that certain new move-ins to the Housing Voucher Cluster Programs were selected from the wait list in an order that is in accordance with the Authority’s Section 8 Administrative Plan. Context: Of a sample size of twenty (20) new move-ins, seven (7) could not be determined to be housed in proper order from the Authority's waiting list. Our sample size is statistically valid. Known Questioned Costs: $169,991* *Represents HAP attributable to seven (7) new move-ins for which the Authority could not demonstrate compliance with the selection from the waiting list requirements. The questioned costs do not represent amounts determined to be ineligible but rather costs associated with the new move-ins that may not have been housed in compliance with the selection from the waiting list requirements. Cause: There is a material weakness in internal controls over the compliance for the special tests and provisions type of compliance related to selection from the waiting list. The Authority has not retained records to support proper selection from the waiting list. Effect: The Housing Voucher Program is in material non-compliance with the special tests and provisions type of compliance related to selection from the waiting list. Recommendation: We recommend that the Authority implement a process whereby Authority personnel are hired and trained on properly housing applicants from the Authority's waiting list that will reasonably assure compliance with the Uniform Guidance and the compliance supplement. Views of responsible officials and planned corrective action: The Authority has recognized the deficiencies in the Housing Voucher Cluster Programs and will train staff to properly house applicants and implement internal control procedures that will ensure compliance with federal regulations. Melena Nelson, Director of Finance, will be responsible to implement this corrective action by December 31, 2026.
Finding 2025-002 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Housing Voucher Cluster Federal Assistance Listing Numbers: 14.871 & 14.879 Noncompliance - E. Eligibility - Tenant Files Non Compliance Material to the Financial Statements: No Significant Defi...
Finding 2025-002 Federal Agency: U.S. Department of Housing and Urban Development Federal Program Titles: Housing Voucher Cluster Federal Assistance Listing Numbers: 14.871 & 14.879 Noncompliance - E. Eligibility - Tenant Files Non Compliance Material to the Financial Statements: No Significant Deficiency in Internal Control over Compliance for Eligibility Criteria: Tenant Files. The PHA must do the following: As a condition of admission or continued occupancy, require the tenant and other family member to provide necessary information, documentation, and releases for the PHA to verify income eligibility (24 CFR sections 5.230, 5.609, and 982.516). These files are required to be maintained and available for examination at the time of audit. Condition: Based upon inspection of the Authority’s files and on discussion with management, there were documents that were unavailable for examination at the time of audit. Context: There are approximately 1,225 units Housing Voucher Cluster units. Of a sample size of twenty-five (25) tenant files, the following information was unavailable for examination at the time of audit: • Original application was missing in one (1) file • Citizenship declaration was missing in one (1) file • HUD-9887 form was missing in one (1) file • Lead based paint forms were missing or not signed by the lessee in eight (8) files • Verification of income and assets was missing in one (1) file Our sample size is statistically valid. Known Questioned Costs: $13,908* *Represents HAP attributable to one (1) tenant file for which the Authority could not demonstrate compliance with eligibility requirements. The questioned costs do not represent amounts determined to be ineligible but rather costs associated with HAP that the Authority could not substantiate since there were no supporting documents on file. Cause: There is a significant deficiency in internal controls over the compliance for the eligibility type of compliance related to the maintenance of tenant files. The Authority has not properly considered, designed, implemented, maintained and monitored a system of internal controls that reasonably assures the program is in compliance. Effect: The Housing Voucher Cluster is in non-compliance with the eligibility type of compliance related to the maintenance of tenant files. Recommendation: We recommend that the Authority implement a process whereby Authority personnel are properly trained on tenant recertification processes to ensure compliance with the Uniform Guidance and the compliance supplement. Views of responsible officials and planned corrective action: The Authority accepts the recommendation of the auditor. The Authority will increase oversight in the Housing Voucher Cluster to ensure that established internal control policies are being followed on a timely basis. Melena Nelson, Director of Finance, will be responsible to implement this corrective action by December 31, 2026.
The Authority accepts the recommendation of the auditor. The Authority will increase oversight in the Housing Voucher Cluster to ensure that established internal control policies are being followed on a timely basis. Kathleen Wyatt, Director of Housing Operations, will be responsible to implement th...
The Authority accepts the recommendation of the auditor. The Authority will increase oversight in the Housing Voucher Cluster to ensure that established internal control policies are being followed on a timely basis. Kathleen Wyatt, Director of Housing Operations, will be responsible to implement this corrective action by December 31, 2026.
Name of Auditee: Watertown Housing Authority Name of Audit Firm: EFPR Group, CPAs, PLLC Period Covered by the Audit: December 31, 2025 CAP Prepared by: Jacqueline Weir, Executive Director Phone: (617) 923-3950 (A)Current Findings on the Schedule of Findings and Questioned Costs (1) Finding 2025-001 ...
Name of Auditee: Watertown Housing Authority Name of Audit Firm: EFPR Group, CPAs, PLLC Period Covered by the Audit: December 31, 2025 CAP Prepared by: Jacqueline Weir, Executive Director Phone: (617) 923-3950 (A)Current Findings on the Schedule of Findings and Questioned Costs (1) Finding 2025-001 (a) Comments on the finding and recommendation - The Authority agrees with the finding. The Authority also agrees with the recommendation. Please see below for action taken. (b) Action taken - The Authority will obtain the necessary documentation at the time of the next annual recertification.
As of December 31, 2025, management has not fully funded the tenant security deposits cash account. The tenant security deposits cash account was underfunded by $7,581. a. Comments on the Finding and Each Recommendation Management agrees with the finding and recommendation. Due to a formula error, t...
As of December 31, 2025, management has not fully funded the tenant security deposits cash account. The tenant security deposits cash account was underfunded by $7,581. a. Comments on the Finding and Each Recommendation Management agrees with the finding and recommendation. Due to a formula error, the transfer amount was understated, resulting in the tenant security deposit account being underfunded by $7,581. b. Action(s) Taken or Planned on the Finding Management corrected the deficiency by transferring $7,581 from the operating account to fully fund the tenant security deposit account on January 14, 2026. Management has implemented enhanced reconciliations of tenant security deposits to ensure the security deposit account remains fully funded and accurate
Project paid expenses on behalf of an affiliate in the amount of $384.00 from Project funds without prior HUD approval. As of December 31, 2025, the affiliate owed the Project $384.00. a. Comments on the Finding and Each Recommendation Management agrees with the findings and recommendation. The paym...
Project paid expenses on behalf of an affiliate in the amount of $384.00 from Project funds without prior HUD approval. As of December 31, 2025, the affiliate owed the Project $384.00. a. Comments on the Finding and Each Recommendation Management agrees with the findings and recommendation. The payment was made in error due to an oversight into the invoice approval process. b. Action(s) Taken or Planned on the Finding The affiliate reimbursed the Project for the full amount of $384.00 on 04/29/2026.Management implemented an additional approval control in RealPage requiring review and approval by the Housing Director and/or the Property Manager prior to payment processing. This control helps ensure invoices are charged to the correct property and prevents one project from paying expenses on behalf of another project or affiliate. Management will continue to monitor compliance with these procedures.
Significant Deficiency in Internal Control over Financial Reporting Recommendation: We recommend the Authority strengthen its monitoring procedures over inspection scheduling and completion to ensure all units receive required HQS inspections within the applicable two-year cycle. Management should i...
Significant Deficiency in Internal Control over Financial Reporting Recommendation: We recommend the Authority strengthen its monitoring procedures over inspection scheduling and completion to ensure all units receive required HQS inspections within the applicable two-year cycle. Management should implement periodic supervisory reviews of inspection tracking reports and discontinue reliance on landlord self-certifications except where explicitly permitted by current HUD guidance. Explanation of disagreement with audit finding: There is no disagreement with the audit finding. Action taken in response to finding: The Authority is reviewing procedures to ensure HQS inspections are completed before the two year mark. Name(s) of the contact person(s) responsible for corrective action: Ron Rawe, CFO Planned completion date for corrective action plan: December 31, 2026
2025-004 Eligibility Section 8 Project-Based Cluster Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 240 of tenants, 12 tenant files were tested, and the following deficiencies were noted: Twelve files did not have annual re...
2025-004 Eligibility Section 8 Project-Based Cluster Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 240 of tenants, 12 tenant files were tested, and the following deficiencies were noted: Twelve files did not have annual recertifications or a required annual certification performed during the year. Auditor’s Recommendations: The Authority should reevaluate their established procedures and controls in place to ensure full compliance in regard to eligibility and the timeliness of recertifications. The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. Action Taken: Management Response / Action Taken The Authority agrees with the finding and acknowledges that timely annual recertifications and certifications are critical to maintaining compliance with program eligibility requirements. As stated in the previous findings pertaining to recertifications, the Authority will continue to strengthen internal controls and monitoring procedures to ensure annual recertifications and certifications are completed timely and appropriately documented. The Authority is actively working to bring all required recertifications and certifications current and expects to be fully current by December 31, 2026. Management believes the corrective actions implemented during 2026 will be more fully reflected in the results of the 2026 and 2027 compliance audits. Responsible Party: Senior Vice President of Voucher Processing Time Frame: Corrective actions were initiated during 2026 and are ongoing. The Authority expects all required recertifications and certifications to be current by December 31, 2026, with continued monitoring and oversight through 2027. Management expects the full impact of these corrective actions to be reflected in the 2026 and 2027 compliance audits. While the Authority recognizes that the 2025 audit reflects a period of significant organizational, operational, and system transition, management is confident that the corrective actions implemented throughout 2026 have addressed the underlying issues identified. The Authority expects the benefits of these improvements to be reflected in the 2026 audit and future audit periods.
2025-003 Eligibility Housing Voucher Cluster Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 1,500 Housing Voucher Cluster tenants we tested 18 tenants and the following deficiencies were noted: Eighteen files did not have a...
2025-003 Eligibility Housing Voucher Cluster Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 1,500 Housing Voucher Cluster tenants we tested 18 tenants and the following deficiencies were noted: Eighteen files did not have annual recertifications or a required annual certification performed during the year. Auditor’s Recommendations: The Authority should reevaluate their established procedures and controls in place to ensure full compliance in regard to eligibility and the timeliness of recertifications. The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. Action Taken: Management Response / Action Taken The Authority agrees with the finding and acknowledges that timely annual recertifications and certifications are critical to maintaining compliance with program eligibility requirements. During 2026, the Authority implemented enhanced tracking and monitoring procedures for annual recertifications, including management review of outstanding certifications and recertifications, additional staff training regarding compliance requirements, and increased oversight of file processing activities. The Authority will continue to strengthen internal controls and monitoring procedures to ensure annual recertifications and certifications are completed timely and appropriately documented. The Authority is actively working to bring all required recertifications and certifications current and expects to be fully current by December 31, 2026. Management believes the corrective actions implemented during 2026 will be more fully reflected in the results of the 2026 and 2027 compliance audits. Responsible Party: Senior Vice President of Voucher Processing Time Frame: Corrective actions were initiated during 2026 and are ongoing. The Authority expects all required recertifications and certifications to be current by December 31, 2026, with continued monitoring and oversight through 2027. Management expects the full impact of these corrective actions to be reflected in the 2026 and 2027 compliance audits.
2025-002 Eligibility Moving to Work Demonstration Program AL No. 14.881 Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 17,500 of Section 8 Housing Choice Voucher and 2,200 Low Rent Public Housing tenants the following defic...
2025-002 Eligibility Moving to Work Demonstration Program AL No. 14.881 Material Weakness in Internal Control over Compliance Material Noncompliance Condition: Out of an approximate population of 17,500 of Section 8 Housing Choice Voucher and 2,200 Low Rent Public Housing tenants the following deficiencies were noted: Section 8 Housing Choice Voucher (a total of 19 tenants selected for testing): Nineteen files did not have annual recertifications or a required annual certification performed during the year. Low Rent Public Housing (a total of 40 tenants selected for testing): One file did not have a required annual recertification performed during the year. Auditor’s Recommendations: The Authority should reevaluate their established procedures and controls in place to ensure full compliance in regard to eligibility and the timeliness of recertifications. The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. Action Taken: Management Response / Action Taken The Authority agrees with the finding and acknowledges that timely annual recertifications and certifications are critical to maintaining compliance with program eligibility requirements. During 2026, the Authority implemented enhanced tracking and monitoring procedures for annual recertifications, including management review of outstanding certifications and recertifications, additional staff training regarding compliance requirements, and increased oversight of file processing activities. Management also reviewed the affected files and evaluated the potential impact of the identified deficiencies on the broader population of tenant files. The Authority is actively working to bring all required recertifications and certifications current and expects to be fully current by December 31, 2026. Management believes the corrective actions implemented during 2026 will be more fully reflected in the results of the 2026 and 2027 compliance audits. Responsible Party: Senior Vice President of Voucher Processing Time Frame: Corrective actions were initiated during 2026 and are ongoing. The Authority expects all required recertifications and certifications to be current by December 31, 2026, with continued monitoring and oversight through 2027. Management expects the full impact of these corrective actions to be reflected in the 2026 and 2027 compliance audits.
2025-002 Condition: Deficiencies Noted in Cash Disbursements Steps to resolve: Management agrees with the audit finding and the auditor’s recommendation. We will implement procedures and changes to ensure that this finding will be cleared by the subsequent fiscal year audit. Individual responsible f...
2025-002 Condition: Deficiencies Noted in Cash Disbursements Steps to resolve: Management agrees with the audit finding and the auditor’s recommendation. We will implement procedures and changes to ensure that this finding will be cleared by the subsequent fiscal year audit. Individual responsible for correction: Mr. Damon Dunbar, Executive Director Timeframe: As of December 31, 2026
2025-001 Condition: Deficiencies Noted in Maintenance of Tenant Files Steps to resolve: Management agrees with the audit finding and the auditor’s recommendation. We will implement procedures and changes to ensure that this finding will be cleared by the subsequent fiscal year audit. Individual resp...
2025-001 Condition: Deficiencies Noted in Maintenance of Tenant Files Steps to resolve: Management agrees with the audit finding and the auditor’s recommendation. We will implement procedures and changes to ensure that this finding will be cleared by the subsequent fiscal year audit. Individual responsible for correction: Mr. Damon Dunbar, Executive Director Timeframe: As of December 31, 2026
Eligibility Public Housing Operating Fund Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 360 Public Housing tenants, we tested 40 tenants and the following deficiencies were noted: • 30 files did not have an inspection performed during the...
Eligibility Public Housing Operating Fund Material Weakness in Internal Control Material Noncompliance Condition: Out of an approximate population of 360 Public Housing tenants, we tested 40 tenants and the following deficiencies were noted: • 30 files did not have an inspection performed during the required period; • 9 files did not have proper identification or birth certificates for members of the household; • 8 files did not have a flat rent option sheet available; • 8 files had the incorrect utility allowance utilized; • 7 files did not have 214 documentation available; • 5 files did not have internal quality control documentation available; • 4 files did not have a 9886 form signed within the required period; and, • 1 file did not have a prior year annual recertification available. Auditor Recommendations: The Authority should re-evaluate their established procedures and controls in place to ensure full compliance in regard to eligibility and the timeliness of recertifications. The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. Action Planned in Response to Finding: In response to the identified deficiency, we are taking the following immediate steps to address the situation: • Implement a new review process, 2nd review of files, and quarterly internal audit of tenant files. • Improvement of the tenant file checklist to ensure all required documents are consistently filed. • Corrections will be made to the tenant ledgers and rent payments will be adjusted retroactively if necessary. • Revise the operations procedures for rent calculations, payment processing, and ledger reconciliations. • Conduct refresher training for the LIPH staff. • Conduct refresher training for inspection staff on timely inspection requirements. • Implement an automated tracking system with alerts for upcoming and overdue inspections. • Increase staff and adjust workload to meet inspection timelines. Name of Responsible Person: Jimmey Garry, Interim Temporary Portfolio Operations Manager (LIPH) Projected Completion Date: Tested file corrections November 30, 2026; Population Review March 31, 2027
Eligibility Housing Voucher Cluster Significant Deficiency in Internal Control Other matter required to be reported in accordance with Uniform Guidance (Repeated in part from prior year, Finding No. 2024-004) Condition: Out of an approximate population of 1,680 Housing Voucher Cluster tenants we tes...
Eligibility Housing Voucher Cluster Significant Deficiency in Internal Control Other matter required to be reported in accordance with Uniform Guidance (Repeated in part from prior year, Finding No. 2024-004) Condition: Out of an approximate population of 1,680 Housing Voucher Cluster tenants we tested 40 tenants and the following deficiencies were noted: • 3 files did not have a semi-annual inspection completed; • 1 file did not have a signed 9886 form available; • 1 file had the incorrect payment standard applied; • 1 file had incorrectly reported income on the annual recertification; and, • 1 file had incorrectly reported assets on the annual recertification. Auditor Recommendations: The Authority should re-evaluate their established procedures and controls in place to ensure full compliance in regard to eligibility and the timeliness of recertifications. The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. Action Planned in Response to Finding: In response to the identified deficiency, we are taking the following immediate steps to address the situation: • Implement a new review process, 2nd review of files, and quarterly internal audit of tenant files. • Improvement of the tenant file checklist to ensure all required documents are consistently filed. • Corrections will be made to the tenant ledgers and HAP payments will be adjusted retroactively if necessary. • Revise the operations procedures for rent calculations, payment processing, and ledger reconciliations. • Conduct refresher training for the HCV staff. • Conduct refresher training for inspection staff on timely inspection requirements. • Implement an automated tracking system with alerts for upcoming and overdue inspections. • Increase staff and adjust workload to meet inspection timelines. Name of Responsible Person: Tonya Pollard, Senior Voucher Management Program Projected Completion Date: Tested file corrections November 30, 2026; Population Review March 31, 2027
Finding 2025-003 Federal Agency Name: Department of Housing and Urban Development Assistance Listing Number: 14.871 Program Name: Section 8 Housing Choice Vouchers Program Initial Fiscal Year Finding Occurred: 2024 Finding Summary: Metro West Housing Solutions did not determine rent reasonableness f...
Finding 2025-003 Federal Agency Name: Department of Housing and Urban Development Assistance Listing Number: 14.871 Program Name: Section 8 Housing Choice Vouchers Program Initial Fiscal Year Finding Occurred: 2024 Finding Summary: Metro West Housing Solutions did not determine rent reasonableness for 1 tenant during 2025. Corrective Action Plan: •By August of 2025, Metro West Housing Solutions discontinued the Nelrod rent reasonableness system and replaced it with the Yardi Rent Reasonableness Module. Yardi determines reasonable rent in accordance with 24 CFR § 982.507(b). This system enables automated, consistent comparisons based on key HUD criteria. It is notable that the missing rent reasonableness documentation was generated using the now discontinued Nelrod system. Although the rent reasonableness check for that unit was completed, it was not placed in the file. To obtain the missing document, we would have to reinstate our annual Nelrod account at a significant cost. Metro West chose not to incur that cost which resulted in the finding. •Staff will complete file reviews more frequently and ensure tenant files are complete with all required documentation. •All move calculations now have to be approved by the Housing Choice Voucher Compliance Specialist before an inspection is scheduled. At this time, they will be looking for the rent reasonable documentation.Responsible Individual(s): Ash Obermeyer Director, Housing Choice Vouchers 303-987-7595 ashobe@mwhs.org Anticipated Completion Date: September 2026
Federal Award Finding Finding 2025-002 Federal Agency Name: Department of Housing and Urban Development Assistance Listing Number: 14.871 Program Name: Section 8 Housing Choice Vouchers Program Initial Fiscal Year Finding Occurred: 2022 Finding Summary: Metro West Housing Solutions did not perform r...
Federal Award Finding Finding 2025-002 Federal Agency Name: Department of Housing and Urban Development Assistance Listing Number: 14.871 Program Name: Section 8 Housing Choice Vouchers Program Initial Fiscal Year Finding Occurred: 2022 Finding Summary: Metro West Housing Solutions did not perform re-inspections of 3 failed inspections within the prescribed 30-day or 24-hour requirement during 2025. In addition, HAP was not properly reviewed for possible abatement for 2 of these tenants. The Authority also did not have adequate controls in place for 3 other units to ensure the reinspection requirement was met; however, the lack of controls did not result in any non-compliance. Corrective Action Plan: The in-house inspector has been in the position for almost 2 years and has been sent to NAHRO/CHFA trainings to increase knowledge. With her growing experience, she is becoming continually more comfortable with the requirements of the position. It’s worth noting that the failed inspections were identified within the first half of 2025, while the new inspector was still onboarding. We feel confident based on this that our Inspector is a big part of eliminating future inspection-related findings. In addition, we reviewed the inspection tracking system implemented near the end 2025 and have added some additional columns to better track and follow-up on moves and terminations. We feel confident that these changes along with the systems put in place at the end of 2025 will eliminate future findings. Responsible Individual(s): Ash Obermeyer Director, Housing Choice Vouchers 303-987-7595 ashobe@mwhs.org Anticipated Completion Date: September 2026
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