Corrective Action Plans

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Statement of Condition 2023-001 (Assistance Listing 14.157): During the year ended January 31, 2023, 3 of the move-out resident files selected for testing under the Compliance Supplement were missing necessary documents required by the PRAC and HUD Handbook 4350.3. Recommendation: Management should ...
Statement of Condition 2023-001 (Assistance Listing 14.157): During the year ended January 31, 2023, 3 of the move-out resident files selected for testing under the Compliance Supplement were missing necessary documents required by the PRAC and HUD Handbook 4350.3. Recommendation: Management should ensure that all resident files are maintained at the site for each resident of the Property in accordance with the HUD Handbook 4350.3. Management Response: Management agrees with the recommendation and will ensure that resident files are retained in accordance with the HUD Handbook 4350.3.
Please Note: I, Shannel R. Lampkins, HCV Manager, wanted to make mention about the content of the finding, it stated during the fiscal year there was a total of 16 failed inspections. The report provided was a list of failed inspections that never passed inspection and the authority was not aware th...
Please Note: I, Shannel R. Lampkins, HCV Manager, wanted to make mention about the content of the finding, it stated during the fiscal year there was a total of 16 failed inspections. The report provided was a list of failed inspections that never passed inspection and the authority was not aware that it should have selected a more accurate report to provide for the selection. Response: The Housing Choice Voucher Program Manager, Shannel R. Lampkins, will pull a bimonthly list of failed inspections to ensure that there is a procedural follow up to both participants and landlords and that the authority will follow its own policy and HUD Regulation to enforce Housing Quality Standard under program rules and regulations.
Finding 707 (2023-001)
Significant Deficiency 2023
Finding 2023-001 - Timeliness of Security Deposit Refund Responsible Person, Title: Vanessa Keppner, Board Secretary/Treasurer Anticipated Completion Date: 10/31/2023 Response: Management agent will responsible for ensuring all aspects of the housing manager position are fulfilled in the event that ...
Finding 2023-001 - Timeliness of Security Deposit Refund Responsible Person, Title: Vanessa Keppner, Board Secretary/Treasurer Anticipated Completion Date: 10/31/2023 Response: Management agent will responsible for ensuring all aspects of the housing manager position are fulfilled in the event that the housing manager is unavailable. Cross training has taken place with the OwneriDirector of the housing property so that should both parties be unavailable, the required duties for the housing unit will be acted upon in a timely manner. Vanessa Keppner Secretary AND Treasurer
Healthcare Account Executive U.S. Department of Housing and Urban Development 451 7th Street, S.W. Washington, DC 20410 Arkansas Methodist Medical Center Retirement Community, Inc. respectfully submits the following corrective action plan for Chateau on the Ridge, FHA Project No. 082-43058 (the "Cha...
Healthcare Account Executive U.S. Department of Housing and Urban Development 451 7th Street, S.W. Washington, DC 20410 Arkansas Methodist Medical Center Retirement Community, Inc. respectfully submits the following corrective action plan for Chateau on the Ridge, FHA Project No. 082-43058 (the "Chateau"), for the year ended June 30, 2023. The Correction Plan was necessitated by findings reported by the independent public accounting firm of: HORNE LLP 661 Sunnybrook Road Suite 100 Ridgeland, MS 39157 Audit Finding #2023-001 / CFDA 14.129 - Equal Housing Opportunity Requirements Auditors Recommendation: HORNE recommends that all current marketing materials without the equal housing opportunity advertising requirements be corrected and any future materials produced include the equal housing opportunity logo, slogan or statement. Action Taken: Current marketing materials without the equal housing opportunity slogan have been updated. Controls have been put in place to ensure the logo, slogan or statement is placed on future marketing materials. Should you need anything further or have any questions regarding management's plan of correction response, you may contact me at Chateau on the Ridge (870.215.6300) or by email at Deborah.Farrell@arkansasmethodist.org. Sincerely, Deborah Farrell, Executive Director Arkansas Methodist Medical Center Retirement Community, Inc.
During a desktop monitoring review with the New York State Department of Education, the District was made aware of the requirement to maintain the required time certification forms. Steps have been taken to capture all required signatures on payroll charged to the related grants. Projected completio...
During a desktop monitoring review with the New York State Department of Education, the District was made aware of the requirement to maintain the required time certification forms. Steps have been taken to capture all required signatures on payroll charged to the related grants. Projected completion date is estimated to be January 31, 2024.
Finding # - Finding Description: 2023-001 Special Tests (N) - HQS lnspections Corrective Action Plan: Independence Housing Authority (IHA) has hired a new Director of HCV and hired an intemal HQS Inspector to remedy the situation. All HQS processes will be performed by the intemal inspector versus t...
Finding # - Finding Description: 2023-001 Special Tests (N) - HQS lnspections Corrective Action Plan: Independence Housing Authority (IHA) has hired a new Director of HCV and hired an intemal HQS Inspector to remedy the situation. All HQS processes will be performed by the intemal inspector versus the previous contractors and multiple staff who performed oversight prior. IHA is also training staff on using housing software to schedule inspections, gather reports, schedule follow-ups and track pending and open inspections. Anticipated Completion Date: 91112023
Responsible Official - Laureen Borgatti, Chief Operating Officer Plan Detail - Management will ensure the Project is reimbursed for the erroneously paid invoice. Additionally, management will ensure future non-project operating invoices are not paid with Project operating cash. Anticipated Completio...
Responsible Official - Laureen Borgatti, Chief Operating Officer Plan Detail - Management will ensure the Project is reimbursed for the erroneously paid invoice. Additionally, management will ensure future non-project operating invoices are not paid with Project operating cash. Anticipated Completion Date - The corrective action is in the process of being implemented and expected to be completed in fiscal year 2024.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for July 31, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for July 31, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for June 30, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for June 30, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for June 30, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Completed corrective action: Manager completed correction and new HUD 50059A recertification's corrected for June 30, 2023. Ongoing Corrective Action: Additional file review after recertifications and move-ins. Additional trainings for Income VS Assets for all managers.
Management agrees with the finding and is in the process of repaying the funds.
Management agrees with the finding and is in the process of repaying the funds.
FINDING 2023-001 - Special Tests and Provisions - Reserve for Replacement Criteria: Total cash of $5,022 was required to be deposited into the Reserve for Replacement account by June 30,2023 Statement of Condition: As of June 30, 2023, the Reserve for Replacement only had $4,604 deposited during the...
FINDING 2023-001 - Special Tests and Provisions - Reserve for Replacement Criteria: Total cash of $5,022 was required to be deposited into the Reserve for Replacement account by June 30,2023 Statement of Condition: As of June 30, 2023, the Reserve for Replacement only had $4,604 deposited during the year. Cause: Management did not perform the Reserve for Replacement deposit for one month. Effect or Potential Effect: The project was not in compliance with the Capital Advance and current HUD regulations, the project’s Reserve for Replacement was under-funded for the current year by $418. Auditor Non-Compliance Code: B Questioned Costs: $418 Reporting Views of Responsible Officials: Management agrees with the Reserve for Replacement calculations and is aware of the current deposit required to the Reserve for Replacement. Auditor's Recommendations: Management should implement internal controls to make any required deposits before the year-end deadline. Action Plan: Money was transferred to the Replacement Reserve account in July 2023.
View Audit 1002 Questioned Costs: $1
At the end of July, 2023, security deposits held on behalf of tenants were $9,206 and funds held in reserve at the bank were $9,442.80. August security deposits held on behalf of tenants were again $9,206 and funds held in reserve at the bank were $9,442.80. We will continue to monitor this on a mo...
At the end of July, 2023, security deposits held on behalf of tenants were $9,206 and funds held in reserve at the bank were $9,442.80. August security deposits held on behalf of tenants were again $9,206 and funds held in reserve at the bank were $9,442.80. We will continue to monitor this on a monthly basis.
Going forward the HA will follow the HUD compliance supplement and obligate the capital funds transferred to operations the same day the voucher request is submitted in LOCCS.
Going forward the HA will follow the HUD compliance supplement and obligate the capital funds transferred to operations the same day the voucher request is submitted in LOCCS.
Recently, HACF has hired a new Assistant Property Manager who will receive Public Housing Occupancy, Eligibility, Income and Rent Calculation (PHOEIR) training from NAHRO. This training will provide knowledge and accurate rent calculation guidance to the HACF’s staff. Additionally, HACF will conduct...
Recently, HACF has hired a new Assistant Property Manager who will receive Public Housing Occupancy, Eligibility, Income and Rent Calculation (PHOEIR) training from NAHRO. This training will provide knowledge and accurate rent calculation guidance to the HACF’s staff. Additionally, HACF will conduct and review up to 20 files bi-annually and will document file errors and needed corrections. All audit files will be signed off by the Property Operations Manager and the staff. Property management staff will receive ongoing training on reviewing income, assets, and rent calculations, tenant record keeping and recertification requirements.
IN THE FUTURE, THE PROJECT MANAGER WILL PERFORM ALL UNIT INSPECTIONS AT THE TIME OF ANNUAL RECERTIFICATION TO ENSURE INSPECTIONS ARE NOT MISSED. THE REGIONAL MANAGER WILL REVIEW ALL UNIT INSPECTIONS ON A MONTHLY BASIS.
IN THE FUTURE, THE PROJECT MANAGER WILL PERFORM ALL UNIT INSPECTIONS AT THE TIME OF ANNUAL RECERTIFICATION TO ENSURE INSPECTIONS ARE NOT MISSED. THE REGIONAL MANAGER WILL REVIEW ALL UNIT INSPECTIONS ON A MONTHLY BASIS.
The Director has added to her monthly checklist to review quality control logs and follow up on any QC reviews that are not being conducted in a timely fashion.
The Director has added to her monthly checklist to review quality control logs and follow up on any QC reviews that are not being conducted in a timely fashion.
I have reached out to the Nebraskaland Bank regarding alternate collateralization. If this bank cannot provide appropriate collateral, a new banking institution will be found.
I have reached out to the Nebraskaland Bank regarding alternate collateralization. If this bank cannot provide appropriate collateral, a new banking institution will be found.
Recommendation: The Project should contact the bank and transfer the funds into a HUD-approved interest-bearing account. In addition, the account should not be subject to monthly service charges or fees. Action Taken: Management acknowledges the finding and has already addressed the issues with t...
Recommendation: The Project should contact the bank and transfer the funds into a HUD-approved interest-bearing account. In addition, the account should not be subject to monthly service charges or fees. Action Taken: Management acknowledges the finding and has already addressed the issues with the bank. The funds have been placed in an interest-bearing bank account and will no longer be subject to monthly fees.
During our annual audit, it was found that our HQS Inspector had been too lenient with our landlords in terms of making repairs to units. To that end, we have established a tracking mechanism for all Failed Inspections, with a timeframe related to when the units will go on abatement. This tracking m...
During our annual audit, it was found that our HQS Inspector had been too lenient with our landlords in terms of making repairs to units. To that end, we have established a tracking mechanism for all Failed Inspections, with a timeframe related to when the units will go on abatement. This tracking mechanism is in line with resources we utilize to track our SEMAP indicators, is updated weekly by our HQS Inspector, and monitored by our HCV Specialist and Housing Operations Director for compliance.
Management notes that the deadline for the June 30, 2023 deposit has already been missed, however, plans to implement additional controls to ensure that future surplus cash (starting with the 2024 required deposit) is deposited into the residual receipts account within 60 days of year-end in accorda...
Management notes that the deadline for the June 30, 2023 deposit has already been missed, however, plans to implement additional controls to ensure that future surplus cash (starting with the 2024 required deposit) is deposited into the residual receipts account within 60 days of year-end in accordance with HUD requirements.
Identifying Number: 2023-001 Finding: The Organization did not hold replacement reserve funds in an interest-bearing account. Contact Person Responsible for Corrective Action: Richard Manall, CFO Corrective Action Taken or Planned: Management reached out to Fulton Bank to move these funds into a fed...
Identifying Number: 2023-001 Finding: The Organization did not hold replacement reserve funds in an interest-bearing account. Contact Person Responsible for Corrective Action: Richard Manall, CFO Corrective Action Taken or Planned: Management reached out to Fulton Bank to move these funds into a federally insured interest-bearing account. Anticipated Completion Date: September 1, 2023.
Management agrees with the finding and will begin an independent review of each tenant file to include examination of proof of disability paperwork to determine if there are any discrepancies and take corrective measures. Leasing office staff will undergo additional HUD 811 training regarding the in...
Management agrees with the finding and will begin an independent review of each tenant file to include examination of proof of disability paperwork to determine if there are any discrepancies and take corrective measures. Leasing office staff will undergo additional HUD 811 training regarding the initial and recertification process. Additionally, management is staffing the property with a dedicated property manager that will be responsible for reviewing tenant files for compliance with HUD procedures including eligibility requirements and ensure supporting documentation is maintained in each tenant’s file prior to signing new or amended leases. Management has requested proof of disability from the tenant that satisfies HUD guidelines and will not renew lease if it is not received. The training and file review will be completed by November 30, 2023. If the tenant does not produce proof of disability their lease will not be renewed on May 11, 2024.
View Audit 460 Questioned Costs: $1
Management agrees with the finding and will begin an independent review of each tenant file to include examination of EIV reports to determine if there are any discrepancies and take corrective measures. Leasing office staff will undergo additional HUD 811 training regarding the initial and recertif...
Management agrees with the finding and will begin an independent review of each tenant file to include examination of EIV reports to determine if there are any discrepancies and take corrective measures. Leasing office staff will undergo additional HUD 811 training regarding the initial and recertification process. Additionally, management is staffing the property with a dedicated property manager that will be responsible for reviewing tenant files for compliance with HUD procedures including uses of EIV reports and ensure supporting documentation is maintained in each tenant’s file prior to signing new or amended leases. Estimated completion date is November 30, 2023.
Finding: The Organization had excess funds over $250 remaining in the residual receipts account which have not been remitted to HUD upon PRAC termination. Contact Person Responsible for Corrective Action: Bob Rosvold, CFO Corrective Action Taken or Planned: Residual receipts that are due to HUD will...
Finding: The Organization had excess funds over $250 remaining in the residual receipts account which have not been remitted to HUD upon PRAC termination. Contact Person Responsible for Corrective Action: Bob Rosvold, CFO Corrective Action Taken or Planned: Residual receipts that are due to HUD will be made on or before 9/30/2023. Anticipated Completion Date: 9/30/2023
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