Special Tests and Provisions
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
Type of Finding: Compliance and significant deficiency in internal control over compliance
Specific Requirement-Criteria
Health centers must prepare and apply a sliding fee discount schedule (SFDS) so that the amounts owed for health center services by eligible patients are adjusted (discounted) based on the patients’ ability to pay.
Condition-Context
During a sample of 60 patient encounter visits; we noted seven encounter visits where the sliding fee adjustment applied to a patient’s account was applied at the incorrect amount per the Association’s sliding fee scale.
Cause
Due to the employee turnover within the front desk and the finance department, the Organization has had difficulty in training and assuring skilled intake staff are correctly applying the sliding fees.
Effect or Potential Effect
Applicants assessed are not charged according to the Association’s sliding fee scale and ability to pay.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-002.Recommendation
We recommend that management continue to work and educate front desk and intake staff on the importance of the required patient application documentation so that the required support is filed before applying a sliding fee discount to a patient account. In addition, continue with the system of monitoring that was established during fiscal year 2023 to review random samples of applications and sliding fees applied.
Management Response
We agreed with the above comment, and we are working with our intake and finance staff to ensure all documentation is maintained on file and scanned into the EMR system to maintain the required supporting documentation. During 2023 we have implemented a system of monitoring sliding fees applied to patient accounts.
Suspension and Debarment
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
93.526 Grants for Capital Development in Health Centers
Type of Finding: Significant deficiency in internal control over compliance
Specific Requirement-Criteria
Nonfederal entities are subject to the non-procurement debarment and suspension regulations implementing Executive Orders 12549 and 12689, 2 CFR part 180. The regulations in 2 CFR part 180 restrict awards, subawards, and contracts with certain parties that are debarred, suspended, or otherwise excluded from or ineligible for participation in Federal assistance programs or activities.
Condition - Context
The Association did not verify that certain employees and vendors were not suspended, debarred, or otherwise excluded from or ineligible for participation in federal programs or activities before entering into transactions with them. The condition affected five of ten parties selected for testing. The Association did ultimately verify that the contracted parties were not suspended or debarred; however, it was after initially contracting with them. Cause
Due to open positions in the finance department, oversight and communication regarding following the Association’s suspension and debarment process was not followed. During 2022, the Associated hired contract financial consultants to aid in the open positions and bring financial information and process up to date and during 2023 new procedures were implemented to review for suspension and debarment.
Effect
Ineligible parties could possibly participate in and be reimbursed by a federal program through the Association.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-003.
Recommendation
We recommend that management monitors and trains the staff involved in the suspension and debarment process on an annual basis to ensure all parties are following the Association’s policy and process.
Management Response
We agreed with the above comment and the Association conducted training with the finance department during 2023 to ensure that all members are educated on the required policies for compliance. In addition, a third party vendor system was contracted with by the Association in 2023 to regularly run a utility to review their vendor listing for suspended and debarred entities.
Suspension and Debarment
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
93.526 Grants for Capital Development in Health Centers
Type of Finding: Significant deficiency in internal control over compliance
Specific Requirement-Criteria
Nonfederal entities are subject to the non-procurement debarment and suspension regulations implementing Executive Orders 12549 and 12689, 2 CFR part 180. The regulations in 2 CFR part 180 restrict awards, subawards, and contracts with certain parties that are debarred, suspended, or otherwise excluded from or ineligible for participation in Federal assistance programs or activities.
Condition - Context
The Association did not verify that certain employees and vendors were not suspended, debarred, or otherwise excluded from or ineligible for participation in federal programs or activities before entering into transactions with them. The condition affected five of ten parties selected for testing. The Association did ultimately verify that the contracted parties were not suspended or debarred; however, it was after initially contracting with them. Cause
Due to open positions in the finance department, oversight and communication regarding following the Association’s suspension and debarment process was not followed. During 2022, the Associated hired contract financial consultants to aid in the open positions and bring financial information and process up to date and during 2023 new procedures were implemented to review for suspension and debarment.
Effect
Ineligible parties could possibly participate in and be reimbursed by a federal program through the Association.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-003.
Recommendation
We recommend that management monitors and trains the staff involved in the suspension and debarment process on an annual basis to ensure all parties are following the Association’s policy and process.
Management Response
We agreed with the above comment and the Association conducted training with the finance department during 2023 to ensure that all members are educated on the required policies for compliance. In addition, a third party vendor system was contracted with by the Association in 2023 to regularly run a utility to review their vendor listing for suspended and debarred entities.
Reporting
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
Type of Finding: Compliance
Specific Requirement - Criteria
The Association is required to submit Federal Financial Reports (SF-425 FFR) on an annual and final basis for grant periods. Condition - Context
In a sample of three reports, the following two, of the required Federal Financial Report (SF-425 FFR), were not submitted within the required time frame:
Report PeriodDate ReportDate ReportReportEnd date DueSubmittedAnnual FFRMarch 31, 2023July 30, 2023September 1, 2023Annual FFRMarch 31, 2023July 30, 2023September 1, 2023
Cause
Due to open positions in the finance department, untimely completion of internal financial reporting occurred during fiscal year 2021, 2022 and 2023, accordingly the financial records were being brought up to date to ensure accuracy in reporting on the FFR, resulting in late data to be available for reporting on the FFRs. During 2022, the Associate hired contract financial consultants to aid in the open positions and bring financial information up to date.
Effect
Noncompliance with the grant agreement requirement reporting due dates.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-004
Recommendation
We recommend that management instills a system on monitoring all reporting due dates and within the finance department to ensure all grant agreement required reporting is met.
Management Response
We agreed with the above comment and all reporting has been completed and up to date as of November 30, 2023.
Special Tests and Provisions
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
Type of Finding: Compliance and significant deficiency in internal control over compliance
Specific Requirement-Criteria
Health centers must prepare and apply a sliding fee discount schedule (SFDS) so that the amounts owed for health center services by eligible patients are adjusted (discounted) based on the patients’ ability to pay.
Condition-Context
During a sample of 60 patient encounter visits; we noted seven encounter visits where the sliding fee adjustment applied to a patient’s account was applied at the incorrect amount per the Association’s sliding fee scale.
Cause
Due to the employee turnover within the front desk and the finance department, the Organization has had difficulty in training and assuring skilled intake staff are correctly applying the sliding fees.
Effect or Potential Effect
Applicants assessed are not charged according to the Association’s sliding fee scale and ability to pay.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-002.Recommendation
We recommend that management continue to work and educate front desk and intake staff on the importance of the required patient application documentation so that the required support is filed before applying a sliding fee discount to a patient account. In addition, continue with the system of monitoring that was established during fiscal year 2023 to review random samples of applications and sliding fees applied.
Management Response
We agreed with the above comment, and we are working with our intake and finance staff to ensure all documentation is maintained on file and scanned into the EMR system to maintain the required supporting documentation. During 2023 we have implemented a system of monitoring sliding fees applied to patient accounts.
Suspension and Debarment
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
93.526 Grants for Capital Development in Health Centers
Type of Finding: Significant deficiency in internal control over compliance
Specific Requirement-Criteria
Nonfederal entities are subject to the non-procurement debarment and suspension regulations implementing Executive Orders 12549 and 12689, 2 CFR part 180. The regulations in 2 CFR part 180 restrict awards, subawards, and contracts with certain parties that are debarred, suspended, or otherwise excluded from or ineligible for participation in Federal assistance programs or activities.
Condition - Context
The Association did not verify that certain employees and vendors were not suspended, debarred, or otherwise excluded from or ineligible for participation in federal programs or activities before entering into transactions with them. The condition affected five of ten parties selected for testing. The Association did ultimately verify that the contracted parties were not suspended or debarred; however, it was after initially contracting with them. Cause
Due to open positions in the finance department, oversight and communication regarding following the Association’s suspension and debarment process was not followed. During 2022, the Associated hired contract financial consultants to aid in the open positions and bring financial information and process up to date and during 2023 new procedures were implemented to review for suspension and debarment.
Effect
Ineligible parties could possibly participate in and be reimbursed by a federal program through the Association.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-003.
Recommendation
We recommend that management monitors and trains the staff involved in the suspension and debarment process on an annual basis to ensure all parties are following the Association’s policy and process.
Management Response
We agreed with the above comment and the Association conducted training with the finance department during 2023 to ensure that all members are educated on the required policies for compliance. In addition, a third party vendor system was contracted with by the Association in 2023 to regularly run a utility to review their vendor listing for suspended and debarred entities.
Suspension and Debarment
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224/93.527 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
93.526 Grants for Capital Development in Health Centers
Type of Finding: Significant deficiency in internal control over compliance
Specific Requirement-Criteria
Nonfederal entities are subject to the non-procurement debarment and suspension regulations implementing Executive Orders 12549 and 12689, 2 CFR part 180. The regulations in 2 CFR part 180 restrict awards, subawards, and contracts with certain parties that are debarred, suspended, or otherwise excluded from or ineligible for participation in Federal assistance programs or activities.
Condition - Context
The Association did not verify that certain employees and vendors were not suspended, debarred, or otherwise excluded from or ineligible for participation in federal programs or activities before entering into transactions with them. The condition affected five of ten parties selected for testing. The Association did ultimately verify that the contracted parties were not suspended or debarred; however, it was after initially contracting with them. Cause
Due to open positions in the finance department, oversight and communication regarding following the Association’s suspension and debarment process was not followed. During 2022, the Associated hired contract financial consultants to aid in the open positions and bring financial information and process up to date and during 2023 new procedures were implemented to review for suspension and debarment.
Effect
Ineligible parties could possibly participate in and be reimbursed by a federal program through the Association.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-003.
Recommendation
We recommend that management monitors and trains the staff involved in the suspension and debarment process on an annual basis to ensure all parties are following the Association’s policy and process.
Management Response
We agreed with the above comment and the Association conducted training with the finance department during 2023 to ensure that all members are educated on the required policies for compliance. In addition, a third party vendor system was contracted with by the Association in 2023 to regularly run a utility to review their vendor listing for suspended and debarred entities.
Reporting
Federal Program and Specific Federal Award
U.S. Department of Health and Human Services (HHS)
93.224 Consolidated Health Centers (Community Health Centers, Migrant Health Centers, Health Care for the Homeless, Public Housing Primary Care, and School Based Health Centers); (HHS Community Health Center Program)
Type of Finding: Compliance
Specific Requirement - Criteria
The Association is required to submit Federal Financial Reports (SF-425 FFR) on an annual and final basis for grant periods. Condition - Context
In a sample of three reports, the following two, of the required Federal Financial Report (SF-425 FFR), were not submitted within the required time frame:
Report PeriodDate ReportDate ReportReportEnd date DueSubmittedAnnual FFRMarch 31, 2023July 30, 2023September 1, 2023Annual FFRMarch 31, 2023July 30, 2023September 1, 2023
Cause
Due to open positions in the finance department, untimely completion of internal financial reporting occurred during fiscal year 2021, 2022 and 2023, accordingly the financial records were being brought up to date to ensure accuracy in reporting on the FFR, resulting in late data to be available for reporting on the FFRs. During 2022, the Associate hired contract financial consultants to aid in the open positions and bring financial information up to date.
Effect
Noncompliance with the grant agreement requirement reporting due dates.
Questioned Costs
None.
Repeat Finding
Yes, see finding 2022-004
Recommendation
We recommend that management instills a system on monitoring all reporting due dates and within the finance department to ensure all grant agreement required reporting is met.
Management Response
We agreed with the above comment and all reporting has been completed and up to date as of November 30, 2023.