Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.
Finding Reference: 2023-001
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Nursing Student Loans (Assistance Listing #93.364)
Compliance Requirement: Special Tests and Provisions
Criteria: The Gramm-Leach-Bliley Act (Public Law 106-102) (GLBA) requires the College, on an
annual basis, to identify reasonably foreseeable internal and external risks to the security,
confidentiality, and integrity of customer (student) information that could result in the unauthorized
disclosure, misuse, alteration, destruction, or other compromise of such information, and assess the
sufficiency of any safeguards in place to control these risks. At a minimum, the GLBA risk
assessment should include consideration of risk in each relevant area of operations, including:
Employee training and management.
Information systems, including network and software design, as well as information
processing, storage, transmission, and disposal.
Detecting, preventing, and responding to attacks, intrusions, or other system failures.
Condition: During our testing, we noted the following:
While the IT Systems Team is the assigned resource for information security matters, the College
communicated that it does not have a single qualified individual designated with the responsibility for
implementing and enforcing the College’s information security program.
An annual IT risk assessment was not performed.
A vendor management program is not in place.
Mobile device management is not in place.
Backup media is not encrypted.
A full set of policies and procedures is not in place.
Finding Reference: 2023-001 (Continued)
U.S. Department of Education
Student Financial Aid Cluster:
Federal Supplemental Educational Opportunity Grants (Assistance Listing #84.007)
Federal Work-Study Program (Assistance Listing #84.033)
Federal Pell Grant Program (Assistance Listing #84.063)
Federal Direct Student Loans (Assistance Listing #84.268)
Compliance Requirement: Special Tests and Provisions
Cause: The expected documentation supporting the required controls to adequately confirm
compliance with GLBA safeguards was not complete.
Effect: Without demonstrable, documented controls supporting compliance with the GLBA
standards for safeguarding the protected data, compliance with the law and the requirements in the
federal PPA may not be assured.
Context: Inquiry and observation of the information received from the College related to compliance
with GLBA.
Auditor’s Recommendation: The College should review the GLBA safeguarding rules and as soon
as practical implement and document the controls necessary for compliance with the rule, focusing
on the completion of a documented, thorough, and standardized risk assessment and management
reporting framework. The College should perform comprehensive risk assessments on a regular
basis, which is suggested to be at least annually, and at any significant change in infrastructure or
business process.
View of Responsible Officials:
The College agrees with the findings and is in process of developing a corrective action plan to
address. In addition, the College has made it a top priority to hire both a Chief Information Officer
and a Chief Information Security Officer but has experienced difficulty getting a qualified pool of
candidates.