Finding 776380 (2022-001)

Significant Deficiency Repeat Finding
Requirement
P
Questioned Costs
-
Year
2022
Accepted
2023-09-30

AI Summary

  • Core Issue: A retainer agreement was missing for one extended service case, and another was not properly maintained in the file.
  • Impacted Requirements: This violates LSC regulations requiring written retainer agreements for extended services.
  • Recommended Follow-Up: Legal Services NYC should enhance training for staff on the importance of maintaining retainer agreements.

Finding Text

2022-001 Retainer Agreements Legal Services Corporation ALN#09.233100 Criteria: Legal Services Corporation (LSC) Reg. #1611.9.a Financial Eligibility section 9 Retainer agreements requires that when an LSC grant recipient provides extended service to a client, the recipient shall execute a written retainer agreement with the client when representation commences or as soon thereafter as is practicable. Condition: A retainer agreement was not executed for one extended service case and a retainer agreement for another case was not maintained in file. These cases were open prior to 2022 that remained open or closed in 2022. Cause: The policy related to the retainer agreement was not appropriately applied by the employee. For the case where the retainer agreement was not in file, the retainer agreement was misplaced. The employee who handled the case already left Legal Services NYC. Effect: Noncompliance with LSC regulations could impact future funding level. Context: Out of sixty (60) LSC cases selected for eligibility testing, ? A retainer was not executed for one (1) extensive service case. ? A retainer agreement for one (1) case could not be located. However, there is a case note written by the former employee who handled the case documented that the retainer agreement was obtained. Questioned costs: There are no questioned costs noted. Recommendation: We recommend that Legal Services NYC continue to provide relevant trainings to the employees who handle client intake regarding the maintenance of retainer agreements.

Categories

Eligibility

Other Findings in this Audit

  • 199938 2022-001
    Significant Deficiency Repeat
  • 199939 2022-002
    Significant Deficiency Repeat
  • 199940 2022-003
    Significant Deficiency Repeat
  • 776381 2022-002
    Significant Deficiency Repeat
  • 776382 2022-003
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
09.233 Legal Services Corporation $14.10M
21.023 Covid 19 Emergency Rental Assistance Program $11.86M
93.558 Temporary Assistance for Needy Families $6.95M
16.575 Crime Victim Assistance $2.49M
93.914 Hiv Emergency Relief Project Grants $672,360
93.044 Special Programs for the Aging_title Iii, Part B_grants for Supportive Services and Senior Centers $541,119
14.418 Private Enforcement Initiatives $451,323
16.524 Legal Assistance for Victims $355,598
14.408 Fair Housing Initiatives Program $335,509
93.569 Community Services Block Grant $318,219
21.008 Low Income Taxpayer Clinics $290,000
93.048 Special Programs for the Aging_title Iv_and Title Ii_discretionary Projects $210,685
16.588 Violence Against Women Formula Grants $140,049
64.033 Va Supportive Services for Veteran Families Program $135,000
93.667 Social Services Block Grant $134,488
10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program $74,013
93.778 Medical Assistance Program $68,882