Finding 61894 (2022-001)

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Requirement
N
Questioned Costs
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Year
2022
Accepted
2022-11-28
Audit: 50950
Organization: Duffy Health Center, INC (MA)

AI Summary

  • Core Issue: Duffy Health Center incorrectly applied a sliding fee discount to a patient with income above 200% of the Federal Poverty Guidelines.
  • Impacted Requirements: Sliding fee discounts should only be applied to individuals and families with incomes at or below 200% of the Federal Poverty Guidelines.
  • Recommended Follow-Up: Implement procedures to ensure accurate entry of patient income based on charity care applications and review summary reports for reasonableness.

Finding Text

2022-001 Federal Program ? Health Center Program Cluster, assistance listing numbers 93.224 and 93.527, from U.S. Department of Health and Human Services. Criteria or specific requirement ? Sliding fee discounts are applied to fees for health center services provided to all individuals and families with annual incomes at or below 200 percent of the Federal Poverty Guidelines (FPG). No sliding fee discount is applied to fees for health center services provided to individuals and families with annual incomes above 200 percent of the FPG. Condition ? Duffy Health Center, Inc. applied a sliding fee discount to fees provided to an individual with annual income above 200 percent of the FPG. Cause ? The individual?s monthly income was entered as annual income in Duffy Health Center, Inc.?s system. Effect or potential effect ? A sliding fee discount was incorrectly reported in Duffy Health Center, Inc.?s system. Questioned costs ? None. Context ? Of the twenty-five sliding fee discounts tested, one was applied to fees provided to an individual with annual income above 200 percent of the FPG. Recommendation ? We recommend that procedures be implemented to ensure patients? income is entered correctly based on the application for charity care. Views of responsible officials ? Management is implementing follow up summary reports that are reviewed for the reasonableness of an applicant?s annual income.

Corrective Action Plan

Finding 2022-001: Accuracy of sliding fee scale application On a sliding fee scale application monthly income was entered by personnel as annual income. As a result, the application was inaccurate as to the applicant?s eligibility. Plan: Management has implemented follow up summary reports that are reviewed for the reasonableness of an applicant?s annual income. Management continues to conduct audits of the application process where information is reviewed for accuracy and completeness. Management is reviewing the workflows of the application process as a new EHR system is being implemented. Management will be re-training the appropriate personnel as is required for the implementation. Expected Completion Date: May 1, 2023 (go-live date for new EHR) Contact: Jeffrey Dykens, CFO Duffy Health Center 94 MainStreet Hyannis, Ma. 02601 (508) 771-7517 X 102

Categories

No categories assigned yet.

Other Findings in this Audit

Programs in Audit

ALN Program Name Expenditures
93.527 Affordable Care Act (aca) Grants for New and Expanded Services Under the Health Center Program $2.03M
14.231 Emergency Solutions Grant Program $309,434
93.959 Block Grants for Prevention and Treatment of Substance Abuse $212,849
93.224 Consolidated Health Centers (community Health Centers, Migrant Health Centers, Health Care for the Homeless, and Public Housing Primary Care) $194,905
93.243 Substance Abuse and Mental Health Services_projects of Regional and National Significance $176,876
93.788 Opioid Str $175,934
14.267 Continuum of Care Program $99,289
14.218 Community Development Block Grants/entitlement Grants $57,688
93.526 Affordable Care Act (aca) Grants for Capital Development in Health Centers $24,429