Finding Text
2022-001 - Timeliness of Student Status Changes (Repeat Finding) Finding Type. Immaterial Noncompliance Program. Student Financial Assistance Cluster; U.S. Department of Education; Federal Supplemental Educational Opportunity Grants ("FSEOG"), Assistance Listing Number 84.007, Award Number P007A212047; Federal Work Study ("FWS"), Assistance Listing Number 84.033, Award Number P033A212047; Federal Pell Grant Program, Assistance Listing Number 84.063, Award Number P063P212848; and Federal Direct Student Loans Program, Assistance Listing Number 84.268, Award Number P268K212848. Criteria. The Compliance Supplement states that a College must report student status changes within 60 days of the status change. Condition. A status change was not updated for one of the forty students selected for testing who unofficially withdrew during the fiscal year. Cause. A status change was not updated for one of the students selected for testing who withdrew during the year. The College had a process in place to identify incorrectly submitted withdrawal statuses or dates to National Student Loan Data System (NSLDS), however, this process was not fully followed by an employee who is no longer employed at the College. Effect. As a result of this condition, the College did not fully comply with the requirements to report all student status changes and as a result of this condition, the College was exposed to not consistently reporting all student status changes correctly. Questioned Costs. No costs were required to be questioned as a result of this finding. Recommendation. We recommend that the College follow implemented procedures to include all status changes when reporting status changes to the NSLDS. View of Responsible Officials. Management believes this was an isolated incident and was identified internally during the fiscal year. Subsequent to this issue being found, the College engaged their IT department to look further into the cause of why some students were being reported with wrong dates. The College ended up changing how the Colleague-generated report that is sent to the Clearinghouse pulls withdrawn students so as to ensure these issues occur less often. The College believes that the corrective actions they have taken will be sufficient.