Finding 574080 (2024-002)

Significant Deficiency
Requirement
E
Questioned Costs
-
Year
2024
Accepted
2025-08-21
Audit: 364657
Organization: Chippewa County (MN)

AI Summary

  • Core Issue: Chippewa County's eligibility determination process has significant deficiencies, with missing or incorrect documentation in participant case files.
  • Impacted Requirements: Compliance with federal regulations on eligibility verification and internal controls is not being met, risking improper benefits distribution.
  • Recommended Follow-Up: Implement stronger procedures for documentation and data entry in MAXIS, and provide additional training for program personnel to ensure compliance.

Finding Text

2024-002 Eligibility Prior Year Finding Number: N/A Year of Finding Origination: 2024 Type of Finding: Internal Control Over Compliance and Compliance Severity of Deficiency: Significant Deficiency and Other Matter Federal Agency: U.S. Department of Health and Human Services Program: 93.778 Medical Assistance Program Award Number and Year: 2405MN5ADM; 2024 Pass-Through Agency: Minnesota Department of Human Services Criteria: Title 2 U.S. Code of Federal Regulations § 200.303 states that the auditee must establish and maintain effective internal control over the federal award that provides reasonable assurance that the auditee is managing the federal award in compliance with federal statutes, regulations, and the terms and conditions of the federal award. Title 42 U.S. Code of Federal Regulations §§ 435.911 and 435.945 require the state Medicaid agency to determine and verify eligibility of enrollees in Medicaid. The Minnesota Department of Human Services provides the Minnesota Health Care Programs Eligibility Policy Manual. The manual contains the Minnesota Department of Human Services eligibility policies for the Minnesota Health Care Programs, including the eligibility requirements of Medical Assistance. Specific eligibility requirements are included for participants’ citizenship verification, income limits, and assets. Minnesota Statutes § 256B.05 requires county agencies to administer Medical Assistance. Condition: The Minnesota Department of Human Services maintains the computer system, MAXIS, which is used by Chippewa County to support the eligibility determination process. In the case files tested for eligibility, not all documentation to support participant eligibility was available, updated, or input correctly. The following exceptions were noted in the sample of 40 case files tested: • One participant’s citizenship was not verified. • Two case files did not calculate or document the participant’s income correctly. • Two case files had an asset listed in MAXIS that did not match the documentation in the case file. Questioned Costs: Not applicable. The County administers the program, but the State of Minnesota pays benefits to participants in this program. Context: The State of Minnesota and the County split the eligibility determination process. Pursuant to Minnesota statutes, Chippewa County performs the “intake function” needed for this program, while the State maintains the MAXIS system, which supports the eligibility determination process. Participants receive benefits from the State. The population consisted of 824 active MAXIS case files in 2024; the sample size was 40 case files. The sample size was based on the guidance from Chapter 11 of the AICPA Audit Guide, Government Auditing Standards and Single Audits. Effect: The lack of updated information in MAXIS and lack of verification of key eligibility-determining factors increase the risk that program participants will receive benefits when they are not eligible. Cause: Program personnel entering case file information into MAXIS did not ensure all required information was input or updated correctly or verified. Recommendation: We recommend Chippewa County implement additional procedures to provide reasonable assurance that all necessary documentation to support eligibility determinations exists, the program personnel properly input or update the documentation in MAXIS, and the program personnel follow up on issues in a timely manner. In addition, Chippewa County should consider providing further training to program personnel. View of Responsible Official: Acknowledge

Corrective Action Plan

Finding Number: 2024-002 Finding Title: Eligibility Program: 93.778 Medical Assistance Program Name of Contact Person Responsible for Corrective Action: Michelle Trulock, Financial Assistance Supervisor Corrective Action Planned: Cases where there was an income discrepancy have been reviewed and updated. Peacetime instructions used during COVID are no longer in place. MAXIS cases have reverted to pre-pandemic processing and will be reviewed and updated. Specific income calculations were reviewed with staff. Supervisor will promote annotation on documents for clarification, as well as clear and concise case noting. Desk reviews are completed periodically for review of income, assets and citizenship and all transfer in cases are reviewed for the like. Supervisor will request that each worker review citizenship (STAT/ MEMB/MEMI and imaging) at healthcare renewal month to ensure accuracy. Policy and procedure review for staff on reviewing forms for asset information. This also relates to the self-attestation of cash on the review forms. Anticipated Completion Date: On 06/03/2025, Supervisor met with staff to discuss the results of the audit and train and review policy and procedure on best practices for processing and maintenance of healthcare cases. This will be an ongoing agenda item at monthly unit meetings.

Categories

Eligibility Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 574079 2024-001
    Material Weakness Repeat
  • 1150521 2024-001
    Material Weakness Repeat
  • 1150522 2024-002
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
21.027 Covid-19 - Coronavirus State and Local Fiscal Recovery Funds $2.19M
93.558 Temporary Assistance for Needy Families $1.09M
97.036 Disaster Grants - Public Assistance (presidentially Declared Disasters) $179,394
93.658 Foster Care Title IV-E $156,829
93.667 Social Services Block Grant $109,832
93.563 Child Support Services $74,798
97.042 Emergency Management Performance Grants $22,075
20.608 Minimum Penalties for Repeat Offenders for Driving While Intoxicated $12,725
20.600 State and Community Highway Safety $12,056
93.645 Stephanie Tubbs Jones Child Welfare Services Program $6,326
21.032 Covid-19 - Local Assistance and Tribal Consistency Fund $6,000
93.778 Medical Assistance Program $4,203
97.012 Boating Safety Financial Assistance $3,975
93.556 Marylee Allen Promoting Safe and Stable Families Program $3,579
93.575 Child Care and Development Block Grant $2,993
16.607 Bulletproof Vest Partnership Program $2,169
93.566 Refugee and Entrant Assistance State/replacement Designee Administered Programs $1,562
10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program $887
93.590 Community-Based Child Abuse Prevention Grants $402
93.767 Children's Health Insurance Program $364