Finding 2024-01
This finding states that two ILS employees failed to record time in our
timekeeping system in the manner required by LSC timekeeping requirements
and ILS personnel policy 7.02. ILS agrees that these violations took place.
The auditors identified two different problems. In one case, an employee
entered time before the work was performed. ILS’s policy allows time to be
entered in advance only for leave time, training, and similar events, not time
worked on cases or outreach. The auditors’ discovery led us to find a few other
instances – not widespread – of early time entry. As a result, we educated
employees about our policies and developed a report that notifies managers
when early time entries occur. These changes adequately address the issue of
early time entry.
The other issue arose from an employee who was not entering time
information in our system at all. ILS has multiple methods in place to ensure that
employees promptly record their time in our system. These methods include
notification to employees when their timekeeping is untimely and notice to their
managers when an employee’s timekeeping is untimely. Part 7.06 of the ILS
personnel policies mandates discipline for employees who do not comply with
timekeeping requirements. ILS believes that these procedures do as much as
possible to ensure compliance with timekeeping requirements. In the situation
cited in this finding, the employee was subjected to discipline for his failure of
timely timekeeping, and he is no longer employed by ILS.