Finding Text
Eligibility: Housing Voucher Cluster (FALN #14.871)
Federal Award Identification Number and Year: CT001VO0325
Criteria
HUD regulations of Annual Income (24 CFR § 5.609), Eligible Family Status (24 CFR § 5.403), Citizenship and Eligible Immigrant Status (24 CFR § 5.506) and Disclosure of Social Security Numbers (24 CFR § 5.216) require the collection and retention of certain tenant information to document the eligibility determination for each recipient.
Condition
The results of our testing indicated that certain items were unable to be located in the file, as follows:
• In one instance, the utility allowance amount did not agree with HUD Form 50058.
• In one instance, social security verification was missing from the tenant file.
• In ten instances, income verification form was missing from the tenant file or not performed timely.
Questioned Costs
Not determinable.
Context
We selected a sample of 60 files for review. Our sample was a statistically valid sample.
Effect or Possible Effect
The tenant file documentation was incomplete and tenant income verification was not performed timely.
Cause
The cause is unknown.
Identification as a Repeat Finding
This finding is a repeat finding (see prior year finding number: 2023-001).
Recommendation
We recommend that Park City continue to improve its internal processes to ensure tenant files contain the required documentation and tenant income verification is performed timely.
Park City's Response
A memo relating to HUD and PHA verification requirements has been issued to staff. The Utility Allowance Schedule set up in Park City’s software has been confirmed for accuracy. Staff have been reminded to ensure the appropriate Utility Allowance Schedule is applied during processing of transactions. In addition, internal quarterly quality control reviews are in place.