2024-002: Health Centers Cluster – ALN# 93.224 Health Center Program (Community
Health Centers, Migrant Health Centers, Health Care for the Homeless, and
Public Housing Primary Care), ALN# 93.527 Grants for New and Expanded
Services under the Health Center Program, June 30, 2024 - Special Tests and
Provisions
Condition: The Organization did not retain documentation or other evidence that
patients were eligible for adjustment (discount) that was received. Corrective Action Plan: Patient Service Representatives are responsible for ensuring sliding fee schedule docuemtns are current. We have implemented another layer of oversight to ensure moving forward, we will be able to identify any patients with expired documentation for the sliding fee scale application. The PSR Lead will run a monthly report in the EMR to capture any information that may have been inadvertently missed and will help us ensure updates are completed accurately and in a timely manner. A report was run initially for the current fiscal year and will be run monthly going forward to identify expired applications so we can update accordingly. Responsible Person for Corrective Action Plan: Director of Operations and PSR Leads Implmentation Date of Corrective Action Plan: April 16, 2025