Housing Voucher Cluster – Assistance Listing Numbers 14.871/14.879
Compliance Requirement: Special Tests and Provisions – Housing Quality Standards (HQS) Inspections
Recommendation: We recommend the Authority implements controls to ensure that required HQS are completed timely.
Views of responsible officials: There is no disagreement with the audit finding.
Action planned/taken in response to finding:
Management commits to re-review applicable CFR and Admin Polices to assure we are starting from a good foundation and adjust HQS processes as needed to bring all HQS inspections into compliance. Management to provide refresher process training on HQS expected timelines and documentation required to be in OnBase.
No later than May 2025, SC Housing is restructuring the HCV department. This
realignment will result in a dedicated inspection team that is not burdened with ancillary administrative tasks that have contributed to their inability to meet critical deadlines. Additionally, inspectors will have the flexibility to inspect 4-5 days per week as necessary. One of the key inspectors is physically located in the Low Country area which will minimize the travel time required to inspect in this region.
Two of the inspections with findings were in a portfolio assigned to an employee exhibiting substandard performance who was subsequently terminated. These cases have been reassigned.
Name(s) of the contact person(s) responsible for corrective action:
Lisa Wilkerson, Director of Rental Assistance and Compliance
Lenzy Morris, Director of HCVP Operations
Planned completion date for corrective action plan:
Restructure in planned for late April, initial training will begin immediately and
continue as needed.