Finding 537470 (2024-001)

-
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2025-03-26

AI Summary

  • Core Issue: SWAU failed to submit required enrollment data to NSLDS for the 2023-24 academic year, resulting in noncompliance.
  • Impacted Requirements: Compliance with federal regulations for Pell and Direct Loan programs mandates timely reporting of enrollment changes.
  • Recommended Follow-Up: Ensure all delinquent reports are submitted, improve staffing and training in the Registrar’s office, and establish clear deadlines and responsibilities to prevent future issues.

Finding Text

Information on the Federal Program: Student Financial Assistance Cluster; PELL (ALN 84.063) and Direct Loans (ALN 84.268); United States Department of Education; Award Year 2023-24; Compliance requirement – Special Tests and Provisions; Type of Finding: Noncompliance. Criteria: The PELL and Direct Loan programs (Pell, 34 CFR section 690.83(b)(2) and Direct Loan, 34 CFR section 685.309) require institutions to submit enrollment data and enrollment changes to the National Student Loan Data System (NSLDS). Condition: SWAU submitted none of the required reporting to NSLDS for the 2023-24 year. Context: Twelve reports were due for 2023-24, based on the NSLDS information reviewed during the audit. These delinquencies ranged from 180 to 459 days past due as of November 26, 2024. Cause: A change in personnel and lack of timely hiring, understaffing and proper training in the Registrar’s office and a new university student information system led to the reports not being generated and filed as required. Effect or Potential Effect: Student enrollment status is not correctly reflected in the NSLDS system, potentially allowing students to not begin loan repayment in the correct timeframe. Recommendation: The delinquent NSLDS reports for the 2023-24 academic year were subsequently prepared and submitted as of February 11, 2025. Staffing has been added. Deadlines and clear responsibilities for duties and tasks should be communicated and training provided if needed, to avoid recurrence. Responsible Official’s Response and Corrective Action Planned: See corrective action plan.

Corrective Action Plan

Corrective Action: Here are the immediate corrective actions taken: • There are now appropriate staffing levels in the Records office. Training is up-to-date as well. • A thorough review of the reporting requirements and a step-by-step guide was made by ITS and the Registrar to ensure NSC reports are correct and meet the NSC requirements. • The missing NSLDS reports for the 2022-2023 academic year have been prepared and submitted. 2023-24 academic year were prepared and submitted as of 2/11/2025. The 2024-2025 academic year will be prepared and submitted by the end of the Spring 2025 semester. • Coordination with the NSC representatives to ensure the validity and accuracy of the reports in compliance with submission requirements and verification of report acceptance. To prevent future occurrences of missed NSLDS reporting, the following steps have been implemented: • Responsibility: The registrar is the primary reporting coordinator to the National Student Clearinghouse, with support from both Student Financial Services and ITS. • Automated Reminders: Calendar alerts and task management reminders are sent monthly to notify responsible staff well in advance of reporting deadlines this includes the Registrar, Student Financial Services and ITS. • Training and Documentation: A standard operating procedure (SOP) has been documented to guide future reporting efforts. However, ITS must make it a priority when there are changes to NSC reporting requirements. This was lacking during the 2022-2024 periods the university failed to report. • Management Oversight: The Vice President for Academic Administration must also ensure that all these processes and departments are working to ensure the student data is being reported correctly and on-time. We are confident that these measures will address the issue of failure to report to the NSC and ensure full compliance with NSLDS reporting requirements in the future. Contact Persons: Duane Valencia, Assistant Financial Vice President – Student Finance Jason Kowarsch, Registrar Completion Date: February 11, 2025

Categories

Student Financial Aid Special Tests & Provisions Matching / Level of Effort / Earmarking Reporting

Other Findings in this Audit

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $3.96M
84.063 Federal Pell Grant Program $1.90M
84.031 Higher Education_institutional Aid $798,975
84.031 Higher Education Institutional Aid $788,170
84.033 Federal Work-Study Program $146,679
84.007 Federal Supplemental Educational Opportunity Grants $68,944
15.364 Competitive State Wildlife Grant $6,661