Finding Text
2024-002 – Reporting Student Withdrawal Date in the National Student Loan Data System (NSLDS) (Significant Deficiency) Department of Education, SFA Cluster; Special Tests and Provisions Criteria: The College is responsible for submitting timely, accurate and complete responses to Enrollment Reporting roster files and for maintaining proper documentation in accordance with 34 CFR Section 685.309(a)(2). Condition: From a population of 208 students that withdrew officially or unofficially during the fiscal year, we tested 22 and noted that withdrawal dates were submitted untimely for all 22 students and the incorrect date was reported for six students. Cause: NSLDS Enrollment Reporting was submitted more than 60 days after the date of determination for all 22 students and the incorrect withdrawal date was reported for six students. Effect: The Department of Education was unaware of the student withdrawals; thus, the Department could not properly service the student’s loans. The accuracy of Title IV student loan records depends heavily on the accuracy of the enrollment information reported by institutions. Repeat Finding from Prior Year: Repeat of 2023-005. Recommendation: We recommend that a review process be put in place to ensure complete and accurate NSLDS reporting of student withdrawal dates. Management Response: We concur with this finding. The Office of the Registrar reports the withdrawal date via Clearing House. However, the withdrawal date is overridden by any subsequent enrollment updates. Moving forward, the Office of Financial Aid will ensure that withdrawal dates for R2T4 calculations are accurately reported. The updated enrollment information will be saved in the student’s electronic file to maintain proper documentation and compliance.