Finding Text
Finding 2024.001: Special Tests and Provisions - Sliding Fee Scale Discounts - Significant Deficiency
Grantor: U.S. Department of Health and Human Services
Federal Program Names: Health Center Program Cluster:
Community Health Centers
COVID-19 Community Health Centers
Affordable Care Act (ACA) Grants for New and Expanded Services Under the Health Center Program
COVID-19 Affordable Care Act (ACA) Grants for New and Expanded Services Under the Health Center Program
Federal Assistance Listing Numbers: 93.224 and 93.527
Federal Award Identification Number and Year: H800350 - 2023 and 2024, H8F41047 - 2021, H8G47675 - 2022, H8L51773 - 2023
Criteria
Health centers are required to have a corresponding schedule of discounts applied and adjusted on the basis of patients' ability to pay and their eligibility. A patient's eligibility to pay is determined on the basis of the official poverty guideline, as revised by DHHS (42 CFR Sections 51c, 107(b)(5), 56.108(b)(5) and 56.303(f)). The Center should be implementing and monitoring procedures to properly determine, calculate and review sliding fee discounts issued to patients in accordance with the Center's sliding fee scale.
Condition
The Center did not always calculate the proper sliding fee discount based on approved policies.
Cause
The Center did not have adequate internal controls in place to effectively ensure that the patients received the correct sliding fee discount.
Effect or Potential Effect
The Center did not comply with the appropriate rules and regulations as per the Uniform Guidance.
Questioned Costs
None.
Context
A test of 40 sliding fee discount transactions was performed and resulted in four instances of a sliding fee discount not being properly calculated based on the respective patient family size and income. Our sample was a statically valid sample.
Identification of Repeat Finding
Yes - 2023.001.
Recommendation
The Center should establish a system of controls to ensure that all patients receive the correct sliding fee discount.
Views of Responsible Officials and Planned Corrective Actions
Management agrees with the audit finding and will strengthen internal controls and accountability to correct the deficiency.