Finding 522702 (2024-001)

Significant Deficiency Repeat Finding
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2025-02-11
Audit: 342062
Organization: Webster University (MO)
Auditor: Forvis Mazars

AI Summary

  • Core Issue: Delays and inaccuracies in reporting student enrollment status changes to the National Student Loan Data System (NSLDS).
  • Impacted Requirements: Compliance with federal regulations for timely and accurate enrollment reporting for Direct Student Loan and Pell Grant recipients.
  • Recommended Follow-Up: Improve internal communication for enrollment changes, consider IT support for better tracking, and conduct regular self-audits to ensure compliance.

Finding Text

Information on the Federal Program - Student Financial Assistance Cluster, Assistance Listing Number 84.268 Federal Direct Student Loans, Assistance Listing Number 84.063 Federal Pell Grant Program, U.S. Department of Education Program Year 2023-2024. Criteria or Specific Requirement – Special Tests and Provisions – Enrollment Reporting. Condition – Certain student enrollment status changes were not communicated to the National Student Loan Data System (“NSLDS”) on a timely basis or were reported incorrectly. Cause – Majority of the exceptions identified in the sample population were related to changes within the system not being electronically identified and reported externally to NSLDS. Effect or potential effect - The NSLDS was not properly notified of student enrollment status changes of Direct Student Loan and Pell recipients in accordance with federal regulations. Questioned costs - None Context – Out of a population of 1145 student enrollment status changes requiring notification transmitted to NSLDS, a sample of 60 student enrollment status changes was selected for testing. Four of the status changes had deviations from reporting requirements. Our sample was not and was not intended to be statistically valid. Identification as a repeat finding – 2023-003, 2022-001, 2021-001, 2020-002, and 2019-001 Recommendation – The University should determine a more timely way to identify and communicate across the necessary departments when a student's enrollment status changes. Possible outside IT assistance may be needed to properly capture student enrollment activity within the system so it gets reported with in the electronic batches going to the Federal Audit Clearinghouse. We also recommend performing self-audits on a monthly or quarterly basis to verify procedures in place are effective. Views of Responsible Officials and Planned Corrective Actions – See management’s response and corrective action plan attached.

Corrective Action Plan

Webster University is in the midst of an enterprise system implementation, set to go live, June 2025, which will provide the institution with better tools with which to detect and update enrollment reporting discrepancies in a timely manner. Additionally, recently the enrollment reporting responsibilities have been transitioned to a more tenured member of the Registrar team, who is knowledgeable about enrollment reporting and understands its nuances and challenges and is positioned to be more successful in identifying and resolving discrepancies going forward. The Registrar’s Office, who is responsible for enrollment reporting, has also agreed to a system of monthly internal auditing processes so that there are more frequent and reliable checks to compare institutional data against NSLDS data for accuracy.

Categories

Student Financial Aid Special Tests & Provisions Matching / Level of Effort / Earmarking Reporting

Other Findings in this Audit

  • 522703 2024-001
    Significant Deficiency Repeat
  • 1099144 2024-001
    Significant Deficiency Repeat
  • 1099145 2024-001
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $32.50M
84.063 Federal Pell Grant Program $3.64M
84.038 Federal Perkins Loan Program $587,361
84.033 Federal Work-Study Program $378,288
84.007 Federal Supplemental Educational Opportunity Grants $304,360
47.076 Stem Education (formerly Education and Human Resources) $301,329
93.732 Mental and Behavioral Health Education and Training Grants $252,997
84.116 Fund for the Improvement of Postsecondary Education $239,186
21.027 Covid-19 Coronavirus State and Local Fiscal Recovery Funds $147,623
16.525 Grants to Reduce Domestic Violence, Dating Violence, Sexual Assault, and Stalking on Campus $109,372
84.365 English Language Acquisition State Grants $25,009
10.500 Cooperative Extension Service $22,461
84.379 Teacher Education Assistance for College and Higher Education Grants (teach Grants) $5,658