Finding Text
Federal Agency: Department of Education
Federal Program Title: Student Financial Assistance Cluster
ALN Numbers: Various
Award Period: July 1, 2024 through June 30, 2024
Type of Finding:
• Significant Deficiency in Internal Control Over Compliance
• Other Matters
Criteria or Specific Requirement: The Code of Federal Regulations, 34 CFR 668.164(h) states a title IV, HEA credit balance occurs whenever the amount of title IV, HEA program funds credited to a student's ledger account for a payment period exceeds the amount assessed the student for allowable charges associated with that payment period. A title IV, HEA credit balance must be paid directly to the student or parent as soon as possible, but –
(1) No later than 14 days after the balance occurred if the credit balance occurred after the first day of class of a payment period; or
(2) No later than 14 days after the first day of class of a payment period if the credit balance occurred on or before the first day of class of that payment period.
Condition: During our testing of credit balances resulting from federal funds, we noted three out of 40 tested where the credit balance was not refunded within the 14-day period.
Questioned Costs: None
Context: The students had credit balances after aid adjustments that were not refunded timely.
Cause: The University did not have proper procedures in place to ensure all credit balances are refunded within the 14-day period.
Effect: The University did not refund students within 14 days for credit balances that arose from federal funds as required by ED regulations.
Repeat Finding: No
Recommendation: We recommend the University review their current policies and procedures around credit balances and ensure the processes in place are sufficient to ensure student credit balances due to federal funds are refunded within 14 days.
Views of Responsible Officials: There is no disagreement with the audit finding.