Finding 512645 (2024-003)

-
Requirement
N
Questioned Costs
-
Year
2024
Accepted
2024-12-02

AI Summary

  • Core Issue: The sliding scale assessment for patient billing was not applied correctly for some patients.
  • Impacted Requirements: This violates 42 CFR Part 51c.303 (f) regarding proper billing practices.
  • Recommended Follow-Up: Implement additional checks and balances to prevent future billing errors.

Finding Text

Sliding Scale Assessment Billing DEPARTMENT OF HEALTH AND HUMAN SERVICES ALN #: 93.224 Federal Award Identification #: H80CS6674 Condition: The sliding scale assessment based on a patient's ability to pay was not always applied properly for patient’s billing. Criteria: 42 CFR Part 51c.303 (f) Questioned Costs: $-0- Context: Out of 31 patients tested that had a sliding scale assessment, 3 patients had the correct sliding fee assessment completed; however, for the visit tested, the billing did not reflect the correct sliding fee. Cause: Human error. Effect: Non-compliance with federal regulations. Identification as repeat finding, if applicable: Not applicable. Recommendation: We recommend LACHC implement additional checks and balances for patient billing to prevent sliding fee billing errors. Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.

Corrective Action Plan

Sliding Scale Assessment Billing Planned Corrective Action: Clinic management will implement additional checks and balances to ensure that Sliding Fee Application Forms and written income verification documentation are included in patients’ records and agree to the sliding fee level maintained in the electronic health records system. The Revenue Cycle Manager will increase the level of monitoring of required documentation of sliding fee levels used in billing patient charges. Person Responsible for Corrective Action Plan: Steonée Laskey, Chief Operations Officer Anticipated Date of Completion: December 31, 2024

Categories

No categories assigned yet.

Other Findings in this Audit

Programs in Audit

ALN Program Name Expenditures
93.224 Community Health Centers $5.13M
93.527 Affordable Care Act (aca) Grants for New and Expanded Services Under the Health Center Program $383,837
93.527 Covid-19 Affordable Care Act (aca) Grants for New and Expanded Services Under the Health Center Program $49,392
32.006 Covid-19 Telehealth Program $47,219