Finding No. 2024-001 Recommendation: The College should continue to review the process for reporting under the new financial aid system to ensure accurate reporting of disbursement data to the COD system. Management Response: The College concurs with the finding. College Corrective Plan:
The College scheduled automated integrations to be set ovemight to transfer disbursement data between PowerFaids and WorkDay; unfortunately, the portion of the automation which transferred the information to Workday was set after midnight resulting in dates recorded in Workday as the next business day, a one- to-three day discrepancy.
Rhodes will set the scheduled processes and integrations to complete prior to midnight of the scheduled day, which will record the days accurately with the same date. In addition, financial aid staff will systematically review Disbursement error reports, Integration error reports, COD Reject reports and other reports out of both PowerFAIDS and WorkDay systems that will alert our staff of possible date errors for immediate resolution. As part of the implementation of two new financial aid systems, the staff will continue to develop reports and monitor processes to address issues as they present themselves.
Members of the Financial Aid Office, Information Services and Enrollment Services will meet periodically to review all current process and discuss ideas to make the delivery of aid more efficient as we move forward.