Correction action
University personnel corrected the records in NSLDS and Clearinghouse on July 26, 2024 that were identified in Finding
2024-001. Additionally, university personnel conducted a thorough review of all students to ensure the records in NSLDS
properly reflected an accurate enrollment status.
The university immediately (August 2024) implemented training for the newly appointed Interim Registrar on the importance
of timely and accurate reporting of enrollment status changes and graduation status. This training was conducted in
coordination with the Vice President of Student Services, the Director of Financial Aid, the Controller, and the Director of
Information Technology.
In addition to hands-on training provided by university personnel, online resources were utilized from NSLDS,
Clearinghouse, and the United States Department of Education.
The policies and procedures for enrollment reporting has been strengthened, and includes the following reporting schedule:
a student roster schedule will be submitted every 30 days. The exceptions report will be reviewed immediately and will be
corrected within 10 days. Within 15 days of the end of each semester, a list of graduated students will be submitted to
NSLDS. Exceptions will be corrected immediately to ensure all records in NSLDS match the student’s record.
The university is confident that the finding related to enrollment reporting has been resolved. Enrollment files are being
submitted every 30 days. Summer 2024 completers graduated on August 9, 2024. These students were reported through
Clearinghouse, exceptions were addressed, and enrollment statuses of “Graduated” show on NSLDS as certified on
September 13, 2024.
The schedule of enrollment and reporting and graduation reporting will ensure that the statuses will be accurate in NSLDS.
Responsible Person
Rose Mulkey, Interim Registrar
Anticipated completion date
Completed as of July 26, 2024.