Finding 2023-001: Inaccurate and Untimely Enrollment Status Reporting
Comments on Finding and Recommendation(s):
Statement of Concurrence: We concur with the finding of inaccurate and untimely reporting of enrollment
status. The issue was due to human error from a previous employee who has been terminated as well as a
misunderstanding of the policy. The transition period following the termination further compounded these
issues.
Actions Taken or Planned:
1. New Hire: We have already hired a new member for Financial Aid position since April 2023. This
individual is responsible for ensuring the accuracy and timeliness of enrollment status reporting moving
forward.
2. Staff Training:
• All relevant personnel, including the newly hired staff, have been scheduled for ongoing training
on financial aid compliance and the reporting process.
• We will ensure that each employee is proficient in using the reporting systems (e.g., NSLDS,
COD) and understands the required timelines for submission.
3. Process Review and Improvement: We are reviewing our existing processes to identify gaps and
inefficiencies in the current reporting system. Once identified, these processes will be updated to ensure
better data accuracy and timeliness.
4. Ongoing Monitoring and Compliance Audits: We will establish regular internal audits and monitoring
protocols to ensure continuous compliance with reporting standards.
Completion Date: Ongoing
Dong-Hua Yang MD, PhD
Title: Administrative Dean