Criteria: Regulations require that the Instiution calculate refunds for students who withdrew during the semester, and any refund should be remitted ot the Department of Education in a timely manner, typically within 45 days of withdrawal. The University concurs with the audit finding and will adhere to the corrective action plan. Corrective Action Plan: Although Official Withdrawals were calculated weekly, Unofficial Withdrawals for the Fall were calculated after the end of the semester. With the assistance of IT and the Registrar, Virginia Union University implemented a report to identify students who stopped attending classes for more than 14 days. As a result, Unofficial Withdrawals from the Spring were calculated in a timely manner. The report will be reviewed annually by the end of the add/drop deadline of the 16-week classes. Afterwards, it will continue to be utilized weekly to identify Unofficial Withdrawals. Responsible person(s): Doreen Dixon, Registrar, ddixon@vuu.edu, 804-257-5845. Robert Merino, Executive Director of Financial Aid, jrmerino@vuu.edu, 804-254-3973. Planned Date of Completion of Corrective Action: August 31, 2024.