Finding 499083 (2023-002)

Significant Deficiency Repeat Finding
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2024-09-27

AI Summary

  • Core Issue: Significant deficiencies in internal controls related to tenant eligibility in the Housing Voucher Cluster, with repeated findings from the previous year.
  • Impacted Requirements: Non-compliance with HUD requirements for timely, complete, and accurate tenant files, affecting rental assistance calculations.
  • Recommended Follow-Up: The Authority should reevaluate procedures and controls, address identified deficiencies, and assess the broader impact on all tenant files.

Finding Text

2023-002 Eligibility Housing Voucher Cluster Significant Deficiency in Internal Control Other matter required to be reported in accordance with Uniform Guidance Repeated in part from 2022 audit (see prior year Finding No. 2022-003) Condition: Out of an approximate population of 3,500 tenants in the Housing Voucher Cluster program, 44 tenant files were tested and the following deficiencies were noted: •2 files were late annual recertifications due to not receiving an annual recertification in the previous year; •6 tenants had a delay in annual recertifications in 2023 (ranging from 1 - 5 months); •4 tenants had incorrect income calculations; •3 tenants had incorrect utility allowance calculations; and, •1 tenant had an unsupported dependent. Context: The auditor randomly selected 44 tenant files from the program’s population, which we consider to be a statistically valid sample size. The auditor reviewed the tenant files and support to ensure that proper procedures are being followed and that the Authority is in compliance with HUD requirements regarding timely, complete, and accurate tenant files. Criteria: The Authority’s Administrative Plan and 24 CFR 982.516 require internal controls to be in place to ensure proper procedures are being followed in compliance with HUD requirements regarding timely, complete, and accurate tenant files. Cause: The Authority experienced staffing and operational challenges throughout the COVID-19 pandemic that continued into fiscal year 2023. Additionally, the Authority has had difficulty obtaining timely and accurate information from a significant portion of the voucher holders within the program. Effect: The Authority is not in compliance with HUD requirements regarding eligibility which could result in the incorrect amount of rental assistance provided. Auditor’s Recommendations: The Authority should consider reevaluating their established procedures and controls currently in place to ensure full compliance in regards to eligibility and the timeliness of recertifications The Authority needs to correct the deficiencies noted in the tested files and consider the impact to the rest of the population of tenant files that were not selected as part of the auditor’s sample. View of Responsible Officials: See Corrective Action Plan.

Corrective Action Plan

Action Taken: MHA will review and enhance as necessary the program’s existing quality control (QC) file review procedures as well as daily data validation reports to include a measure that cross-checks existing reports in the Yardi system of record and aids in validating data routinely submitted to HUD’s PIC system. To further mitigate the risk posed by frequent turnover among Housing Specialist-I (HS-I) staff, MHA will increase the frequency of training on rent and income determination for all staff including tenured team members and new hires, alike, to occur quarterly. In 2023, MHA implemented a Housing Specialist-II Team Lead to oversee HS-I staff processing annual reexaminations in accordance with 24 CFR 982.516. This team member is responsible for ensuring families are notified in a timely manner and if they do not comply with the annual reexamination requirement, they receive termination notices in compliance with HUD and MHA Administrative Plan requirements. MHA also implemented two compliance analysts in 2023; we will add another compliance analyst staff person in 2024 to increase the percentage of files undergoing quality control review. These three (3) Compliance Analyst will report to the Operations and Compliance Manager who monitors HUD’s PIC system and analyzes discrepancies between PIC data and MHA data housed in the Yardi system of record. This information is maintained in the program file. Name of Responsible Person: Paul and Magdalene Watkins, Program Administration Team Projected Completion Date: 12/31/2024

Categories

Eligibility HUD Housing Programs Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 499084 2023-002
    Significant Deficiency Repeat
  • 499085 2023-002
    Significant Deficiency Repeat
  • 1075525 2023-002
    Significant Deficiency Repeat
  • 1075526 2023-002
    Significant Deficiency Repeat
  • 1075527 2023-002
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
14.850 Public Housing Operating Fund $9.21M
14.872 Public Housing Capital Fund $4.11M
14.879 Mainstream Vouchers $867,744
14.871 Section 8 Housing Choice Vouchers $408,189
14.896 Family Self-Sufficiency Program $222,254
14.218 Community Development Block Grants/entitlement Grants $25,263