Finding 499071 (2023-001)

Significant Deficiency Repeat Finding
Requirement
N
Questioned Costs
-
Year
2023
Accepted
2024-09-27

AI Summary

  • Core Issue: Management did not refund a tenant's security deposit or provide an itemized list of charges within the required 30 days after move-out.
  • Impacted Requirements: This violates HUD Handbook 4350.3, which mandates timely refunds or itemized statements for security deposits.
  • Recommended Follow-up: Management should enforce policies to ensure compliance with the 30-day refund timeline and improve communication between property management and accounting staff.

Finding Text

Department of Housing and Urban Development Finding No. 2023-001; Section 202, Assistance Listing 14.157 Statement of Condition In connection with the procedures applied to a sample of 1 tenant that moved out of the Project during the year, we noted 1 instance where management failed to refund the tenant security deposit and/or provide the tenant with an itemized list of charges deducted from the deposit within thirty days after the move-out. Criteria In accordance with HUD Handbook 4350.3, Occupancy Requirements of Subsidized Multifamily Housing Programs, within 30 days after the move-out date (or shorter time if required by state and/or local laws), management must either: refund the full security deposit plus accrued interest to a tenant that does not owe any amounts under the lease; or provide the tenant with an itemized list of any unpaid rent, damages to the unit, and an estimated cost for repair, along with a statement of the tenant's rights under state and local laws. Questioned Costs None Effect Management failed to comply with the HUD occupancy requirement to timely refund the tenant security deposits. Cause On tenant move out property management failed to timely notify the accounting staff of the move out and to issue the check to the tenant. Recommendation Management should ensure its policies and procedures related to refunding of tenant security deposits are followed and comply with the thirty-day timeline required by HUD regulations. Auditor Noncompliance Code: N - Special tests and provisions Finding Resolution Status: In process. Views of Responsible Officials and Planned Corrective Actions Management agrees with the finding and will implement the auditor's recommendations. The recommendation, if properly implemented, should prevent this condition from arising again. Although the Housing Director processed the Final Accounting Statement in a timely manner and requested that the security deposit be returned to the tenant, the Accounts Payable Department missed the request. As staff have been covering two, sometimes three positions, adequate attention was not given to this item. This year, we have brought additional help to support the Fiscal Department. This support staff has allowed the key members of the fiscal team to work with a manageable workload and at a pace that will ensure that security deposits will be returned within 30 days of a tenant’s departure..

Corrective Action Plan

Views of Responsible Officials and Planned Corrective Actions Management agrees with the finding and will implement the auditor's recommendations. The recommendation, if properly implemented, should prevent this condition from arising again. Although the Housing Director processed the Final Accounting Statement in a timely manner and requested that the security deposit be returned to the tenant, the Accounts Payable Department missed the request. As staff have been covering two, sometimes three positions, adequate attention was not given to this item. This year, we have brought additional help to support the Fiscal Department. This support staff has allowed the key members of the fiscal team to work with a manageable workload and at a pace that will ensure that security deposits will be returned within 30 days of a tenant’s departure.

Categories

HUD Housing Programs Special Tests & Provisions Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 1075513 2023-001
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
14.157 Supportive Housing for the Elderly $1.28M