Correct Existing Files: Review and update the tenant file identified with the error, and ensure the initial EIV form is completed and filed. Extend this review to other recent move-ins to correct any similar issues. Create a Checklist: Develop and implement a checklist for tenant file certifications to include mandatory steps such as completing the initial EIV form. Ensure the checklist is used for every new move-in. Conduct Training: Provide training to all relevant staff on the importance of the initial EIV form and the updated certification process. Reinforce the need for accuracy and completeness in tenant file documentation. Record Keeping: Maintain records of corrective actions taken, including updated tenant files, training sessions conducted, and audit results. Ensure these records are available for future reference and compliance checks.