Finding 486148 (2023-001)

Significant Deficiency Repeat Finding
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2024-09-09

AI Summary

  • Core Issue: Out of 239 tenant files reviewed, 43 were noncompliant, with issues in income verification and late annual reexaminations.
  • Impacted Requirements: Noncompliance with federal regulations and HUD guidelines can lead to funding misstatements and financial burdens on participants.
  • Recommended Follow-Up: Conduct a comprehensive tenant file audit and enhance monitoring and training for occupancy specialists to improve compliance.

Finding Text

Finding 2023-001 – Housing Choice Voucher Tenant Files – Eligibility – Internal Control over Tenant Files - Noncompliance & Significant Deficiency Housing Choice Voucher Program – ALN #14.871 Condition & Cause: We reviewed two hundred thirty-nine (239) Housing Choice Voucher tenant-based and project-based assistance tenant files and noted forty-three (43) files that were out of compliance. These files fell into one or both of two noncompliance categories: • Twenty (20) files, or 8.4% of our sample, contained errors related to adjusted annual income. The income discrepancies consisted of twelve (12) files with missing or outdated verification of income and eight (8) files with miscalculations of adjusted annual income. The extrapolated impact of the net misstatement of adjusted annual income was immaterial to the financial statements. • Twenty-five (25) files had an annual reexamination that was completed more than three months past the due date. It was noted that the Authority has experienced difficulties in getting tenants and third parties to return recertification documentation. Criteria: The Code of Federal regulations, the Housing Authority Administrative Plan and specific HUD guidelines in documenting and maintaining Housing Choice Voucher tenant files. Effect: Failure to conduct timely recertifications and to properly calculate annual income can result in a misstatement of HAP expense leading to improper funding for the HCV program. Misstatements of HAP may also cause an undue financial burden to the participant, which goes against the mission of the Agency. Additionally, noncompliance can result in a decrease of vouchers or loss of program funding. Recommendation: We recommend that the Agency conduct a tenant file audit of existing tenants in the HCV program to determine the extent of any additional misstatements of HAP expense. We also recommend that the Agency increase their monitoring and quality control review of the HCV program files to determine whether occupancy specialists need additional training or procedures added to ensure compliance. Our experience with agencies that increase monitoring and review of the files is that there are dramatically decreased error rates. Questioned Costs: None Repeat Finding: Yes Was sampling statistically valid? Yes Views of responsible officials: The PHA agrees with the results of the audit and recommendations.

Corrective Action Plan

Finding 2023-001 – Housing Choice Voucher Tenant Files – Eligibility – Internal Control over Tenant Files – Noncompliance and Significant Deficiency Corrective Action Plan: Greensboro Housing Authority (GHA) continues implementation of systems and processes to correct internal control over participant files in the Housing Choice Voucher Program (HCVP) with the following actions: In 2023, GHA made leadership changes through the recruitment of talented and transformational leaders that are knowledgeable of program rules and requirements. In addition to the two-pronged approach that was implemented in the prior year, GHA team members will expand Quality Control and Quality Assurance checks on program participants’ files to verify the accuracy of calculations and compliance requirements. This will be augmented by increased sampling and review from a third-party consultant. GHA will continue to provide internal and external training to team members. We have completed an independent review of over 25% of our files and we are using the results of that review to identify specific areas for ongoing training and development. We have also invested in leveraging technology to help us mitigate the errors identified during the audit. Anticipated Completion Date: The above plans will be implemented immediately and will be continuously monitored. We anticipate a completion date of no later than December 31, 2024. Responsible Person: Meredith Daye, Chief Operating Officer

Categories

HUD Housing Programs Subrecipient Monitoring Eligibility Significant Deficiency Internal Control / Segregation of Duties

Other Findings in this Audit

  • 486149 2023-002
    Significant Deficiency
  • 1062590 2023-001
    Significant Deficiency Repeat
  • 1062591 2023-002
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
14.850 Public and Indian Housing $2.79M
14.872 Public Housing Capital Fund $2.05M
14.879 Mainstream Vouchers $998,805
14.247 Self-Help Homeownership Opportunity Program $462,498
14.871 Section 8 Housing Choice Vouchers $426,089
14.267 Continuum of Care Program $358,284
14.896 Family Self-Sufficiency Program $270,464
14.169 Housing Counseling Assistance Program $108,121
14.241 Housing Opportunities for Persons with Aids $98,922
14.870 Resident Opportunity and Supportive Services - Service Coordinators $71,782