The draft single audit, for the year ending August 31, 2022, found that our Return of Title IV funds process led to an unacceptable number of errors. This finding was also noted in last year's single audit, for the period ending, August 31, 2021. We accept the findings of the Financial Aid Single Audit and submit the following corrective action plan to address Return to Title IV calculation issues. Corrective Actions. 1.Megan Kennerknecht, Director of Financial Aid (megan.kennerknecht@flcc.edu/585-785-1277), and Michael Fisher, Associate VP of Enrollment Management(michael.fisher@flcc.edu/585-785- 1458) will continue the monthly internal auditing of R2T4 calculations. Audits of the previous month are completed by the 15th of the following month and a report of results is sent to Carol Urbaitis, Vice-President of Enrollment Management. 2.All counselors are taking NASFAA's Return to Title IV course to earn professional credentialing/expertise in this area, as of April 18, 2023. a.By June 2023, one counselor will be assigned as the R2T4 Lead to coordinate and assist the director of financial aid with the maintenance of procedures and serve as secondary resource in the office. 3.Counselors have been trained individually, instead of together, to perform calculations and correct errors that are consistently found. 4.Counselors, Cindy Cockhern, Jon VanBlargan, and Jia Tsao were provided updated procedures and guidance to replace the original procedures provided by the?temporary consultant in early 2021. Counselors received the updated documentation on March 17; 2023.