Finding 2023-011 Non-cooperation with Child Support Procedures
Name of contact
person:
Corrective Action:
Proposed completion
date:
Corrective Action Plan for Finding 2023-007, 2023-008, 2023-009, 2023-010 and 2023-011 also apply to the
State Awards Findings.
Section IV - State Award Findings and Question Costs
Management monitor daily to track progress of this issue and modify the controls as needed.
Section III - Federal Award Findings and Question Costs (continued)
Staff are also trained on how to key IV-D referrals effectively, ensuring accurate and timely data
entry. Training sessions focus on specific deficiencies noted in previous audits, teaching staff how
to avoid similar mistakes through correct practices and awareness. Staff are encouraged and
reminded daily to utilize checklists to verify their work. Supervisors will conduct monthly reviews
of policies, or more frequently if needed, based on errors identified in audits and second-party
reviews.
Brenda Brown, Director; Melissa Castelow, Medicaid Supervisor; Satonya Gonzales, Medicaid
Supervisor