Federal Agency: U.S. Department of Health and Human Services
Federal Program: 93.568 Low Income Home Energy Assistance
Responsible Official
Jennifer Beloff, Chief Program Officer
Plan Detail
Action is in the process of taking the LIHEAP Operators Guide and creating an Action
Policy/Procedure manual updating /highlighting findings from current and past audits for staff to
keep current and for new staff to review when they start working in the LIHEAP program. At the
start of the LIHEAP program year, the Energy Director will meet with all staff and review
program highlights, changes and new instructions and have staff signoff having participated in the
meeting.
Anticipated Completion Date
June 30, 2024