Finding 404756 (2023-002)

Material Weakness
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2024-06-30

AI Summary

  • Core Issue: There are significant deficiencies in the tenant recertification process, leading to noncompliance with HUD requirements.
  • Impacted Requirements: Internal controls outlined in the Authority’s Administrative Plan and 24 CFR 982.516 are not being followed, affecting the accuracy of tenant files.
  • Recommended Follow-Up: The Authority should revise procedures and controls to ensure compliance and address deficiencies identified in the internal quality control review.

Finding Text

2023-002 Eligibility Housing Voucher Cluster Material Weakness in Internal Control Material Noncompliance Condition: During our testing it was noted that certain deficiencies existed in the tenant recertification process to calculate total tenant payments and other verification items required by HUD. Criteria: The Authority’s Administrative Plan and 24 CFR 982.516 requires internal controls to be in place to ensure proper procedures are being followed in compliance with HUD requirements regarding timely, complete and accurate tenant files. Context: The auditor randomly selected 41 tenant files out of the population, which we consider to be a statistically valid sample size. The auditor reviewed the tenant files and support to ensure that proper procedures are being followed and that the Authority is in compliance with HUD requirements regarding timely, complete, and accurate tenant files. In addition the internal quality control review performed by Authority staff identified significant improvement needed in multiple areas. Cause: The Authority experienced staffing and operational challenges and did not have the available staff to follow the established internal controls to ensure proper compliance with regards to timely recertifications and collection of required HUD documentation to verify eligibility and calculate accurate housing assistance payments. Effect: The Authority is not in compliance with HUD requirements regarding eligibility which could result in the incorrect amount of rental assistance provided. Questioned Costs: Unknown. Auditor Recommendations: The Authority should evaluate and change their established procedures and controls in place to ensure full compliance in regards to eligibility of recertifications. The Authority needs to correct the deficiencies noted in the internal quality control sample and consider the impact to the rest of the population of tenant files that were not selected as part of the sample. Management Response: See Corrective Action Plan.

Corrective Action Plan

The finding identified in the sample is consistent with the Section Eight Management Assessment Program (SEMAP) score submitted at the end of Fiscal Year 22-23. JHA did not claim any points under the Adjusted Income indicator. Consistent with the corrective action plan, JHA’s HCV staff has undergone extensive training. During April 2024, HCV staff received training through Nan McKay in the following areas: Housing Choice Voucher Specialist Housing Choice Voucher Rent Calculation Specialist Twenty-two (22) Housing Counselors took the class and seventeen (17) passed and will receive certification in this area. The JHA restructured the HCV Department to designate a Quality and Training Manager and currently over 2,000 files have been reviewed to determine compliance with all 14 SEMAP indicators. JHA continues to improve the overall processes and procedures in the HCV department and has already taken corrective action regarding the identified deficiency.

Categories

HUD Housing Programs Eligibility Material Weakness Internal Control / Segregation of Duties

Other Findings in this Audit

  • 404757 2023-002
    Material Weakness
  • 404758 2023-002
    Material Weakness
  • 981198 2023-002
    Material Weakness
  • 981199 2023-002
    Material Weakness
  • 981200 2023-002
    Material Weakness

Programs in Audit

ALN Program Name Expenditures
14.850 Public and Indian Housing $11.20M
14.872 Public Housing Capital Fund $6.23M
14.856 Lower Income Housing Assistance Program_section 8 Moderate Rehabilitation $1.90M
14.871 Section 8 Housing Choice Vouchers $1.66M
14.879 Mainstream Vouchers $883,772
14.895 Jobs-Plus Pilot Initiative $659,991
14.249 Section 8 Moderate Rehabilitation Single Room Occupancy $657,157
14.896 Family Self-Sufficiency Program $358,935
14.870 Resident Opportunity and Supportive Services - Service Coordinators $119,846