The PHA’s HQS enforcement sample of case files with failed HQS inspections shows that for at least 98%
of sampled cases, HQS deficiencies were not corrected within the required time frame, the PHA did not
stop housing assistance payments beginning no later than the first of the month following the
correction period and/or take prompt and vigorous action to enforce the family obligations.
Due to the transition to a new software system, the required settings to facilitate necessary reporting
and tracking mechanisms were not fully functional until recently. Reports indicating failed inspections,
late inspections, and the need for abatements are now being run on a scheduled basis so that action
can be taken timely. A new inspection application within the software has now been implemented to aid
in recording and tracking deficiencies. Additionally, the PHA is working diligently with the software
provider and a software consultant to determine if there are additional features that are able to be put
into place to assist in streamlining the abatement process. Staff training for these new features will also
be occurring throughout the year.