Finding 401275 (2023-001)

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Requirement
E
Questioned Costs
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Year
2023
Accepted
2024-06-20

AI Summary

  • Core Issue: One out of 71 case files was missing, preventing verification of compliance with signed retainer and citizenship documents.
  • Impacted Requirements: Failure to maintain necessary documentation violates LSC compliance standards, risking future funding.
  • Recommended Follow-Up: Ensure all case files include signed retainer agreements and citizenship attestations to meet LSC requirements.

Finding Text

Condition: During the performance of the audit, we selected a sample of 71 case files to assess Southeast Louisiana Legal Services Corporation’s compliance with the applicable requirements of 45 C.F.R. Parts 1600-1644 and the other applicable statutory mandates identified in Legal Services Corporation’s Compliance Supplement for Audits of LSC Recipients. 1 of the 71 case files could not be physically located and could not be provided at the time of testing during the audit. As a result, it could not be determined if the case file selected for testing contained a signed retainer agreement or a signed citizenship attestation form. Criteria: For each case reported to LSC, grantees shall capture and maintain case and client information necessary for effective case management. LSC grantees must execute a retainer agreement with each client when extended service representation commences or as soon thereafter as is practicable. Cases reported to LSC must comply with the citizenship or alien eligibility requirements of 45 CFR Part 1626.30 The program must document compliance with either § 1626.4 (that the applicant qualifies under specific anti-abuse laws regardless of citizenship or alienage) or § 1626.5 (either the applicant is a U.S. citizen or has a qualifying immigration status). This citizenship attestation may be on a separate document or may be contained within another document (such as an intake sheet or retainer agreement), provided there is a separate signature line tied only to the citizenship attestation. Cause: The electronic case file information was documented within Southeast Louisiana Legal Services Corporation case file management system, but the physical file including the case’s signed retainer agreement and signed citizenship attestation form could not be located at the time of testing. Effect: Southeast Louisiana Legal Services Corporation is not in compliance with the terms and conditions of the LSC Basic Field Award requirement for obtaining a signed retainer agreement and signed citizenship attestation form. Non-compliance with the LSC Basic Field Award could result in reduced awards in subsequent years. Recommendation: We recommend that Southeast Louisiana Legal Services Corporation obtain a signed retainer agreement and signed citizenship attestation form in accordance with the compliance requirements of the Legal Services Corporation.

Corrective Action Plan

Management Response: Southeast Louisiana Legal Services Corporation has reviewed these concerns and is in agreement that it should obtain a signed retainer agreement and signed citizenship attestation form in accordance with the compliance requirements of the Legal Services Corporation. Corrective Action Plan To correct this problem, Southeast Louisiana Legal Services Corporation will require that all retainers and citizenship attestations be uploaded to the electronic case file in our case management system, Legal Server. Legal Server has the capability to send out retainers and citizenship attestations electronically to clients. These will automatically be uploaded to the e-signature log in the electronic client file. Hard copies of retainers with wet signatures can also be scanned and uploaded to the case management system. We will provide additional training to all staff on the requirement of obtaining retainers and citizenship attestations as well as how to send retainers and citizenship attestations electronically from Legal Server and how to upload scanned retainers and citizenship attestations to the case management system. The training will be recorded and circulated via email to all staff along with training materials. The training recording and materials will also be uploaded onto our internal “intranet” for all staff to access between quarterly training sessions. The training will also be incorporated into our adult learning management system. Contact Person Responsible for Corrective Action: Roxanne Newman, Deputy Director Southeast Louisiana Legal Services Corporation Ph. (985) 345-2130 x708 Anticipated Completion Date: Ongoing. Southeast Louisiana Legal Services Corporation already has written materials on how to send retainers electronically from Legal Server. We will develop additional written materials on how to send citizenship attestations from Legal Server and how to scan and upload retainers and citizenship attestations to Legal Server. Training materials will be completed by May 3, 2024 and training will take place on May 7, 2024 and be repeated quarterly on August 12, 2024; November 4, 2024; and February 10, 2025.

Categories

Eligibility

Other Findings in this Audit

Programs in Audit

ALN Program Name Expenditures
09.009 Legal Services Corporation - Basic Field $4.84M
09.009 Legal Services Corporation - Disaster Supplemental Appropriation - Gt-21dsa-00005 $2.56M
21.023 Emergency Rental Assistance Program $1.98M
14.537 Eviction Protection Grant Program $254,878
21.008 Low Income Taxpayer Clinics $114,818
93.658 Foster Care_title IV-E $97,403
93.044 Special Programs for the Aging_title Iii, Part B_grants for Supportive Services and Senior Centers $75,910
09.009 Legal Services Corporation - Pbif Sustainability - Gt-Pb22s-00002 $75,017
64.056 Legal Services for Homeless Veterans and Veterans At-Risk for Homelessness $54,805
09.009 Equal Justice Works Design $53,525
21.027 Coronavirus State and Local Fiscal Recovery Funds $48,597
16.575 Crime Victim Assistance $48,291
64.033 Va Supportive Services for Veteran Families Program $39,741
16.524 Legal Assistance for Victims $35,980
09.009 Legal Services Corporation - Pbif Br Eviction $13,614
14.228 Community Development Block Grants/state's Program and Non-Entitlement Grants in Hawaii $6,776
09.009 Legal Services Corporation - Tech Improvement - Ad-Tg21t-0015 $1,278
14.218 Community Development Block Grants/entitlement Grants $200