Finding 400376 (2023-002)

Significant Deficiency
Requirement
N
Questioned Costs
$1
Year
2023
Accepted
2024-06-07
Audit: 308414
Organization: Guam Community College (GU)

AI Summary

  • Core Issue: The College lacks effective internal controls to identify students who officially and unofficially withdrew, impacting the calculation of Title IV funds returns.
  • Impacted Requirements: Non-compliance with 34 CFR 688.22 and 34 CFR 690.80 regarding the return of Title IV funds and recalculating enrollment status.
  • Recommended Follow-Up: Improve coordination between the Financial Aid and Admissions Offices on registration codes and establish a process to identify unofficial withdrawals.

Finding Text

Finding No. 2023-002 Federal Agency: U.S. Department of Education ALN and Title: 84.063 – Federal Pell Grant Program Federal Award Number: Unknown Compliance Requirement: Special Tests and Provisions – Return of Title IV Funds Questioned Cost: $1,496 Criteria: 2 CFR 200.303 requires that a non-federal entity must (a) establish and maintain effective internal control over the Federal award that provides reasonable assurance that the non-Federal entity is managing the Federal award in compliance with Federal statutes, regulations, and the terms and conditions of the Federal award. These internal controls should be in compliance with guidance in “Standards for Internal Control in the Federal Government” issued by the Comptroller General of the United States and the “Internal Control Integrated Framework”, issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). 34 CFR 688.22(a)(1) requires that when a recipient of Title IV grant or loan assistance withdraws from an institution during a payment period or period of enrollment in which the recipient began attendance, the institution must determine the amount of Title IV grant or loan assistance that the student earned as of the student's withdrawal date. If the total amount of Title IV grant or loan assistance, or both, that the student earned is less than the amount of Title IV grant or loan assistance that was disbursed to the student as of the date of the institution's determination that the student withdrew, the difference between these amounts must be returned to the Title IV programs and no additional disbursements may be made to the student for the payment period or period of enrollment. If the total amount of Title IV grant or loan assistance, or both, that the student earned is greater than the total amount of Title IV grant or loan assistance, or both, that was disbursed to the student as of the date of the institution's determination that the student withdrew, the difference between these amounts must be treated as a post-withdrawal disbursement. 34 CFR 690.80(b)(2)(iii) requires that the institution shall recalculate the student's enrollment status to reflect only those classes for which the student actually began attendance if a student’s projected enrollment status changes during a payment period before the student begins attendance in all of his or her classes for that payment period. Condition: The College did not have effective internal controls surrounding the accurate and complete identification of students who officially and unofficially withdrew from the College for purposes of calculating amounts subject to return of Title IV funds (R2T4), whereby:  Finding No. 2023-002, continued Federal Agency: U.S. Department of Education ALN and Title: 84.063 – Federal Pell Grant Federal Award Number: Unknown Compliance Requirement: Special Tests and Provisions – Return of Title IV Funds Questioned Cost: $1,496 Condition, continued: 1. Ten students officially withdrawing from all classes have not been identified and subjected to R2T4 evaluation procedures. 2. For 1 (3%) out of 40 samples tested, a student unofficially withdrawing from all classes has not been identified and subjected to R2T4 evaluation procedures. The calculated amount for the College to return is $1,496 of which $862 is due to the College’s failure to recalculate the Pell award based on the student’s enrollment status for one course for which the student has never began attendance. Cause: The College relies on its IT application to determine the students officially withdrawing classes. The application utilizes the registration codes assigned by the Admissions Office as one of the parameters to perform the process. The lack of coordination between the Financial Aid Office and Admissions Office on the assignment of registration codes impacted the determination of students subject to R2T4. The College does not have a process to evaluate students who unofficially withdrew from all classes, particularly those receiving “TF” (technical failure) and/or “F” (failing) grades. Effect: If the College’s IT application is not producing an accurate and complete list of students officially withdrawing from classes, amounts subject to return to Title IV programs and/or post-withdrawal disbursement may not be identified. Lack of process to identify unofficial withdrawals may lead to noncompliance to R2T4 requirements.   Finding No. 2023-002, continued Federal Agency: U.S. Department of Education ALN and Title: 84.063 – Federal Pell Grant Federal Award Number: Unknown Compliance Requirement: Special Tests and Provisions – Return of Title IV Funds Questioned Cost: $1,496 Recommendation: The Financial Aid Office and Admissions Office should coordinate to determine the appropriate registration code assignment in the system to ensure the accurate and complete identification of students subject to R2T4. The College should design and implement controls to identify unofficial withdrawals, including a review of students receiving TF, F, incomplete and similar grades. Views of responsible officials: See Corrective Action Plan.

Corrective Action Plan

Finding No.: 2023-002 Views of responsible officials and planned corrective actions: We agree with the finding. The College’s internal controls did not detect errors that the Banner system withdrawal report contained incomplete data therefore causing Title IV funds to not be returned within the required time frame. The College will revise existing Return to Title IV procedures to improve the collaboration between the Financial Aid and Admission Offices in identifying all students subject to Return to Title IV. On 04/25/2024, the Assistant Director of Assessment, Institutional Effectiveness & Research (AIER) began this process by instructing the Admission Office Team on the correct withdrawal codes to utilize. This change should ensure all appropriate students are identified in the withdrawal report. In addition to uniformly applying the proper withdrawal codes, additional reports will be utilized for data comparison purposes. Previously, only the withdrawal reports from our Banner system were utilized to identify students who had withdrawn from some or all of their classes. These reports were generated at the end of a term after grades were finalized. Moving forward, withdrawal reports generated from our Envisions Argos system will be used along with our Banner system reports to help ensure all students with some level of withdrawal status are identified. The Financial Aid Office is working with AIER to create a withdrawal report that contains the required data needed to identify students who have withdrawn from classes. The use of both the Banner report and Argos report will assist our office to identify students who have officially withdrawn from classes as well as those who have unofficially withdrawn from classes (i.e., students receiving all failing, technical failure, incomplete, or similar grades). The College will also strengthen their controls surrounding the timely review of student withdrawals to ensure Return of Title IV calculations are completed in a timely manner and refunds are returned to the Department of Education within the required 45-day timeframe. Records of 14 students (10 students identified in the ARGOS report from AIER together with the four students identified by FAO as official withdrawal students) have been reviewed and the Return to Title IV calculations have been completed for the eight students who did not complete 60% of the term. The process to return the funds to ED commenced the week of 05/13/24. After this process has been completed, corrections to our Award Year 2022-2023 FISAP report data will be submitted to COD. Contact Person: Gemma-Lee P. Santos, Financial Aid Coordinator Expected Completion Date: June 30, 2024

Categories

Questioned Costs Student Financial Aid Matching / Level of Effort / Earmarking Special Tests & Provisions

Other Findings in this Audit

  • 400375 2023-001
    Significant Deficiency
  • 976817 2023-001
    Significant Deficiency
  • 976818 2023-002
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
84.063 Federal Pell Grant Program $3.90M
84.425 Education Stabilization Fund $3.41M
15.875 Economic, Social, and Political Development of the Territories $113,948
84.033 Federal Work-Study Program $74,798
84.007 Federal Supplemental Educational Opportunity Grants $63,645
84.002 Adult Education - Basic Grants to States $22,809
47.076 Education and Human Resources $15,446