2023-003 Service Contract Prior Approval
Federal Program: Legal Services Corporation (09-80523) grant period ending December 31, 2023
Additional Context: The security guard services have been provided under a long-standing relationship with the vendor. ICLS received prior approval from LSC in 2021 for one year of security services. The contract was cancelable and at prevailing vendor rates. Services were expanded into additional offices and an additional prior approval was requested. The request was not completed due to unanswered questions about the contract terms, and negotiation between ICLS and the vendor stalled. For the safety of employees, clients, and applicants, services continued during this time. As prior approval was no longer timely, ICLS began working with LSC on an allowability determination.
Corrective Action: Management accepts the finding and will implement additional policies and procedures requiring periodic follow-up and review of outstanding Prior Approval or Allowability Determination requests to ensure the process is completed and the necessary approvals obtained. Currently, since all requests are submitted in GrantEase, management periodically reviews GrantEase for outstanding requests and provides follow-up. Allowability Determinations unfortunately end up at the bottom of the workflow in LSC’s review process. ICLS is working with LSC for a post “Allowability Determination” for the contract in question.
Contact Person: Jaime Cartagena, Deputy Director of Operations
Anticipated Completion Date: December 31, 2024