Finding 399042 (2023-005)

Significant Deficiency Repeat Finding
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2024-05-30
Audit: 307652
Organization: Anson County (NC)

AI Summary

  • Core Issue: The County has repeatedly submitted audits late, impacting timely eligibility determinations for Medicaid, with inadequate documentation found in 8 cases.
  • Impacted Requirements: Compliance with OMB regulations and 42 CFR 435 for eligibility documentation and timely audit submissions is not being met.
  • Recommended Follow-Up: Allocate resources for timely record reconciliation and retrain staff on documentation standards to ensure compliance and improve audit timelines.

Finding Text

US Department of Health and Human Service Passed through the NC Dept of Health and Human Services SIGNIFICANT DEFICIENCY Eligibility Criteria: Condition: In accordance with the Single Audit Act of 1984 (amended in 1996), and the Office of Management and Budget (OMB) Title 2 U.S. Code of Federal Regulations (CFR) Part 200, Uniform Administrative Requirements for Federal Awards (Uniform Guidance), a single audit reporting package and data collection form is required to submitted to the Federal Audit Clearinghouse (FAC) 30 days after receipt of the auditor's report, or 9 months after the end of the fiscal year, whichever comes first. The audit report was not finalized until 10 months after year end. Federal agencies that provide funding and other public associations need current financial information about each unit of local government. The County's audits have been submitted late over the past several years. The County was unable to provide information necessary to complete the audit timely as a result of staffing issues. The County should allocate sufficient resources to ensure that all records are reconciled timely to allow time for the audit to be completed timely. There was no known affect to eligibility and there were no known questioned costs. Section III - Federal Award Findings and Questioned Costs Program Names: Medical Assistance AL # 93.778 Finding: 2023-005 Inadequate Request for Information In accordance with 42 CFR 435, documentation must be obtained as needed to determine if a recipient meets specific standards, and documentation must be maintained to support eligibility determinations. Electronic matches are required at applications and redeterminations. There were 8 errors discovered during our procedures that inadequate information was requested at applications and/or redeterminations. Context: Effect: Cause: US Department of Health and Human Service Passed through the NC Dept of Health and Human Services Finding: 2023-006 SIGNIFICANT DEFICIENCY Eligibility Criteria: Condition: Identification of a repeat finding: This is a repeat finding from the immediate previous audit, 2022-006. Section III - Federal Award Findings and Questioned Costs (continued) Views of Responsible Officials and Planned Corrective Actions: The county agrees with this finding. See corrective action plan. Program Names: Medical Assistance AL # 93.778 IV-D Non-Cooperation In accordance with the Medicaid Manual MA-3365, all Medicaid cases should be evaluated and referred to the Child Support Enforcement Agency (IV-D). The Child Support Enforcement Agency (IV-D) can assist the family in obtaining financial and/or medical support or medical support payments from the child’s non-custodial parent. Cooperation requirement with Social Services and Child Support Agencies must be met or good cause for not cooperating must be established when determining Medicaid eligibility. For those certifications/re-certifications there was a chance that information was not properly documented and reconciled to North Carolina Families Accessing Services through Technology (NC FAST) and applicants could have been approved for benefits for which they were not eligible. We examined 60 cases from of a total of 331,466 Medicaid claims from the Medicaid beneficiary report provided by NC Department of Health and Human Services to redetermine eligibility. These findings are being reported with the financial statement audit as it relates to Medicaid administrative cost compliance audit. Recommendation: Files should be reviewed internally to ensure proper documentation is in place for eligibility. Workers should be retrained on what files should contain and the importance of complete and accurate record keeping. We recommend that all files include online verifications, documented resources and income and those amounts agree to information in NC FAST. The results found or documentation made in case notes should clearly indicate what actions were performed and the results of those actions. Ineffective record keeping and ineffective case review process, incomplete documentation, and incorrect application of rules for purposes of determining eligibility. There were 2 errors discovered during our procedures that referrals between DSS and Child Support Agencies were not properly made. Questioned Costs: There was no known affect to eligibility and there were no known questioned costs. 127

Corrective Action Plan

Proposed Completion Date: Name of Contact Person: Nia Broadway, Medicaid Manager Corrective Action: Proposed Completion Date: Name of Contact Person: Nia Broadway, Medicaid Manager Corrective Action: Proposed Completion Date: Name of Contact Person: Nia Broadway, Medicaid Manager Inadequate Request for Information The County met with all MAGI and Adult Medicaid Staff to discuss and review inadequate request for inforamtion findings, including polices for 12 and 30 day documentation (MA-2230), Financial Resources (MA- 3306). The County will continue Second Party Reviews and conduct trainings based on findings. Training completed 5/1/2024. County will continue Second Party Reviews. Finding: 2023-005 Finding: 2023-006 IV-D Non-Cooperation Training completed 5/1/2024. County will continue Second Party Reviews. Finding: 2023-007 Finding: 2023-004 The County experienced a ransomware attack in May 2021 which significantly impacted all systems maintained and supported by the County. Electronic supporting documentation and work sheets were lost which impacted the ability to report information to ensure the audit was completed on time. In review of our current status, the administration estimates to complete the FY 24 audit on time by 10/31/24. October 31, 2024 Section III - Federal Award Findings and Questioned Costs The County met with all MAGI and Adult Medicaid Staff to discuss and review inadequate request for inforamtion findings, including polices for Medicaid Unwinding Instructions on Case Handling. The County will continue Second Party Reviews and conduct trainings based on findings. Inaccurate Information Entry

Categories

Eligibility Reporting Significant Deficiency

Other Findings in this Audit

  • 399043 2023-006
    Significant Deficiency Repeat
  • 399044 2023-007
    Significant Deficiency Repeat
  • 399045 2023-008
    Significant Deficiency Repeat
  • 399046 2023-009
    Significant Deficiency Repeat
  • 975484 2023-005
    Significant Deficiency Repeat
  • 975485 2023-006
    Significant Deficiency Repeat
  • 975486 2023-007
    Significant Deficiency Repeat
  • 975487 2023-008
    Significant Deficiency Repeat
  • 975488 2023-009
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
21.027 Coronavirus State and Local Fiscal Recovery Funds $4.75M
93.778 Medical Assistance Program $1.12M
93.568 Low-Income Home Energy Assistance $535,234
10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program $444,091
93.563 Child Support Enforcement $431,761
93.558 Temporary Assistance for Needy Families $404,176
20.509 Formula Grants for Rural Areas and Tribal Transit Program $243,527
93.667 Social Services Block Grant $164,574
10.557 Special Supplemental Nutrition Program for Women, Infants, and Children $151,173
93.596 Child Care Mandatory and Matching Funds of the Child Care and Development Fund $82,017
20.106 Airport Improvement Program $78,443
93.045 Special Programs for the Aging_title Iii, Part C_nutrition Services $69,654
20.526 Buses and Bus Facilities Formula, Competitive, and Low Or No Emissions Programs $49,482
93.044 Special Programs for the Aging_title Iii, Part B_grants for Supportive Services and Senior Centers $47,635
93.217 Family Planning_services $37,130
93.767 Children's Health Insurance Program $36,400
93.069 Public Health Emergency Preparedness $30,461
93.991 Preventive Health and Health Services Block Grant $30,189
97.042 Emergency Management Performance Grants $21,443
20.703 Interagency Hazardous Materials Public Sector Training and Planning Grants $18,850
93.658 Foster Care_title IV-E $14,975
93.994 Maternal and Child Health Services Block Grant to the States $14,754
93.268 Immunization Cooperative Agreements $11,504
93.053 Nutrition Services Incentive Program $11,212
93.645 Stephanie Tubbs Jones Child Welfare Services Program $5,106
93.116 Project Grants and Cooperative Agreements for Tuberculosis Control Programs $2,000
93.556 Promoting Safe and Stable Families $507
93.977 Preventive Health Services_sexually Transmitted Diseases Control Grants $100