Finding 398266 (2023-002)

-
Requirement
E
Questioned Costs
$1
Year
2023
Accepted
2024-05-22

AI Summary

  • Core Issue: A student received a subsidized direct loan exceeding their financial need due to a system error.
  • Impacted Requirements: Non-compliance with financial need criteria as outlined in 34 CFR 685.200 and 20 U.S. Code § 1087kk.
  • Recommended Follow-Up: Update the student information system to accurately reflect estimated family contributions for non-standard semesters.

Finding Text

Finding 2023-002 - Non-Compliance with Financial Need Requirements for Subsidized Direct Loans in Non-Standard Semesters Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing #: 84.268 Award Title: Federal Direct Student Loan Program Award Years: 7/2022 – 6/2024 Criteria 34 CFR 685.200. 2(i) Borrower eligibility A Direct Subsidized Loan borrower must demonstrate financial need in accordance with title IV, part F of the Act. 20 U.S. Code § 1087kk - Amount of need Except as otherwise provided therein, the amount of need of any student for financial assistance under this subchapter (except subparts [1] 1 or 2 of part A of this subchapter) is equal to— (1)the cost of attendance of such student, minus (2)the expected family contribution for such student, minus (3)estimated financial assistance not received under this subchapter (as defined in section 1087vv(j) of this title). Condition Of the population of students who were awarded and received federal student financial assistance during the fiscal year, 25 students were selected for eligibility testing. Of the 25 students selected, one instance was noted in which a student was awarded a subsidized direct loan in excess of their estimated need. This instance occurred in the Spring 2023 non-standard semester. Cause The instance pertains to a system error in which the student information system inappropriately defaults estimated family contribution (EFC) to zero for direct loan recipients during the non-standard Spring 2023 semester, rather than allocating the EFC for the students period of enrollment. This resulted in the student receiving a subsidized direct loan they would not be eligible to receive. Effect Awarding subsidized direct loans to students without financial need resulted in disbursement of needbased federal aid to an ineligible student. Questioned Costs $2,474 Recommendation We recommend that the University update their student information system configuration to appropriately account for EFCs based on the student’s enrollment (on a 12 month enrollment period for students enrolled in the non-standard Spring semester) to ensure federal student financial assistance is awarded to eligible students. Management’s Views and Corrective Action Plan Management’s response is reported in management’s view and corrective action plan included at the end of this report.

Corrective Action Plan

Management's Views and Corrective Action Plan Finding 2023-002 - Non-Compliance with Financial Need Requirements for Subsidized Direct Loans in Non-Standard Semesters Grantor: U.S. Department of Education Program: Student Financial Assistance Cluster Assistance Listing#: 84.268 Award Titles: Federal Direct Student Loan Program Program Award Years: 7/2022 - 6/2024 Management agrees with the finding and proposes the following corrective action plan: Corrective Action Plan: When a student attends a standard semester (Fall and Winter), PeopleSoft uses the Prorated Estimated Family Contribution (EFC) Methodology to determine the subsidized loan eligibility based on their EFC. When a student attends a non-standard term (Spring), PeopleSoft uses the Automatic Zero EFC Methodology and offers subsidized loans to all students rather than the subsidized loan eligibility based on their EFC. Tammie Fonoimoana, Financial Aid & Scholarships Senior Manager, will work to update the PeopleSoft system to use the Prorated EFC Methodology for calculating subsidized loan eligibility for both standard and non-standard terms. In addition, Tammie Fonoimoana, Financial Aid & Scholarships Senior Manager, who is responsible for packaging and awarding of Financial Aid at Brigham Young University- Hawaii will continue to provide training to the staff who administer Title IV aid to ensure they are aware of the changes in packaging and awarding subsidized loans for the non-standard term (Spring). Also, Tammie Fonoimoana will oversee the implementation of controls wherein the University will implement preventative mechanisms to verify financial aid packages are calculated correctly. Timing: Tammie Fonoimoana, Financial Aid & Scholarships Senior Manager, will be responsible for overseeing that the items as noted in the corrective action plan section above will be implemented by July 1, 2024. Signed and Acknowledged, Tammie Fonoimoana, Senior Manager BYU-Hawaii Financial Aid & Scholarships Tammie.fonoimoana@byuh.edu 808-675-4737

Categories

Questioned Costs Student Financial Aid Eligibility Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 398264 2023-001
    Significant Deficiency Repeat
  • 398265 2023-001
    Significant Deficiency Repeat
  • 974706 2023-001
    Significant Deficiency Repeat
  • 974707 2023-001
    Significant Deficiency Repeat
  • 974708 2023-002
    -

Programs in Audit

ALN Program Name Expenditures
84.063 Federal Pell Grant Program $2.98M
84.268 Federal Direct Student Loans $1.42M
84.379 Teacher Education Assistance for College and Higher Education Grants (teach Grants) $13,202