Finding 395833 (2023-006)

Significant Deficiency Repeat Finding
Requirement
E
Questioned Costs
-
Year
2023
Accepted
2024-05-03
Audit: 305469
Organization: Bertie County (NC)

AI Summary

  • Core Issue: A significant deficiency in eligibility processes for Medicaid cases, specifically regarding non-custodial parent information.
  • Impacted Requirements: County DSS failed to collect necessary information post-application approval, risking compliance with federal guidelines.
  • Recommended Follow-Up: Implement a review control system to ensure all eligibility requirements are met and child support referrals are conducted timely.

Finding Text

Significant Deficiency over Eligibility; Information on the federal programs: Medicaid Cluster (Medicaid), Assistance Listing Number 93.778, U.S. Department of Health and Human Services, passed through the N.C. Department of Health and Human Services (NCDHHS), Division of Social Services (DSS). Criteria: Per the Medicaid and NCHC Eligibility Review Document, the County DSS should send the DMA-5097, Request for Information, to the non-custodial parent after application approval. The beneficiary is allowed 12 calendar days to provide information. The casefile must contain information on the non-custodial parent. If no information is provided on the non-custodial parent, case should terminate by date shown on timely notice. Condition: Each casefile should contain information on the non-custodial parent, requested by the County DSS after the approval of the application. We noted one casefile that did not have information for one of the children. Context/Cause: No child support referral was conducted. We noted the above condition in one of the sixty Medicaid cases selected. Effects: Lack of required support due to County DSS not conducting a timely child support referral could affect the total federal and state reimbursement for the program, as the benefits should have been terminated. Recommendation: We recommend that the County implements a review control over eligibility requirements. Auditee’s Response: We concur with the finding.

Corrective Action Plan

Finding:  2023‐006:  Significant Deficiency over Eligibility  Name of Contact Person: Daphine Little, Director of Bertie County Department of Social Services Corrective Action/Management's Response: Recommended Improvement:  Immediate re‐training of specific policy on child support  Post eligibility training after application disposition on child support procedures  ACTS data is viewed on all parent‐child cases at recertification and application  Make sure all single parent cases with children have compliance addressed with child support  Make sure all child support referrals are done at all applicable recertifications of determining eligibility and post eligibility for applications  Make sure on how to do referral for child support by job aid through NC Fast help Goal:  Decrease technical errors with child support by 100%  Request online data for ACTS at all recertifications and applications  Recheck all evidences on dashboard pertaining to child support enforcement for accuracy  Supervisors  and  Caseworkers  retain  all  Fast  Help,  Learning  Gateway  Trainings,  Administrative  Letter,  Change Notices, and Medicaid Manual Information to properly complete their job requirements Training Information:  Medicaid Manual and Policy Training (MA‐3365 Child Support)  Child Support Post Eligibility (MA‐3205 Post Eligibility Verification)  DHB  Administrative  Letter  No:  2‐20,  Child  Support  Guidance  Eligibility  Verification  During  COVID‐19(Guidance During This Audit)  DHB‐22000 Absent Parent Information Form  Current Guidance Child Support During CCU. DHB Administrative Letter No: 13‐23, Child Support Cooperation and Applying For Other Monetary Benefits Post Eligibility Benefits During The CCU Period  Child Support (IV‐D) Referrals for MA, CA, & MAGI Cases (Job Aid from NC Fast Help) Corrective Action Plan  Additional Training on Child Support Policy and Procedures for Recertification and Applications  Additional Training on Child Support Referral Job Aid and How to Complete it in NC Fast System  Staff training will be conducted monthly during staff conferences which will include child support training on child support referrals and how to key them in the NC Fast system  Sign in sheet for caseworkers attending training and staff conference Proposed Completion Date: February 29, 2024

Categories

Cash Management Eligibility Significant Deficiency

Other Findings in this Audit

  • 395832 2023-005
    Significant Deficiency
  • 972274 2023-005
    Significant Deficiency
  • 972275 2023-006
    Significant Deficiency Repeat

Programs in Audit

ALN Program Name Expenditures
93.778 Medical Assistance Program $1.07M
93.563 Child Support Enforcement $454,576
21.027 Coronavirus State and Local Fiscal Recovery Funds $301,620
93.667 Social Services Block Grant $226,089
93.558 Temporary Assistance for Needy Families $199,508
93.044 Special Programs for the Aging_title Iii, Part B_grants for Supportive Services and Senior Centers $187,027
21.032 Local Assistance and Tribal Consistency Fund $148,903
93.596 Child Care Mandatory and Matching Funds of the Child Care and Development Fund $61,065
10.561 State Administrative Matching Grants for the Supplemental Nutrition Assistance Program $57,734
93.045 Special Programs for the Aging_title Iii, Part C_nutrition Services $46,441
97.042 Emergency Management Performance Grants $39,032
93.568 Low-Income Home Energy Assistance $37,823
93.767 Children's Health Insurance Program $26,903
93.658 Foster Care_title IV-E $23,748
16.738 Edward Byrne Memorial Justice Assistance Grant Program $19,577
97.036 Disaster Grants - Public Assistance (presidentially Declared Disasters) $8,162
93.645 Stephanie Tubbs Jones Child Welfare Services Program $4,434
93.556 Promoting Safe and Stable Families $4,311
93.674 John H. Chafee Foster Care Program for Successful Transition to Adulthood $3,168
10.351 Rural Business Development Grant $2,513