Finding 388329 (2023-002)

Finding 2023-002 – Student Financial Aid Cluster, Assistance Listing # 84.063 and 84.268 Compliance Requirement: Special Test and Provisions – Enrollment Reporting Condition: The University is required to send changes in attendance levels, graduated, withdrew, dropped out, or enrolled changes to the NSLDS within 60 days of the change. Criteria: The University is required to send changes in attendance levels, graduated, withdrew, dropped out, or enrolled changes to the NSLDS within 60 days of the change. Cause: The University had not reported changes of withdrawn students to the NSLDS as required under the Uniform Grant Guidance for the year ended June 30, 2023. The status information reported in the University’s system, Jenzabar (withdrawal date and last date of academic activity), was incorrectly extracted for the submission to the National Student Clearinghouse and NSLDS, which created discrepancies between the statuses. The University was unaware of this technical issue and did not have another monitoring mechanism in place that would have alerted them to this deficiency in the system reporting. Context: The University did not send status changes related to seven withdrawn students, had four incorrect status effective dates, and sent two changes related to withdrawn students to the National Student Loan Data System (“NSLDS”) with incorrect effective dates and after 60 days. Nine of the thirteen findings occurred during the paused data reporting period of July 20, 2022 through February 28, 2023 as stated within the 2023 Compliance Supplement. Effect: The University did not report withdraw changes to the NSLDS timely. Recommendation: The University should put in place a process to timely capture withdrawn student changes so that they can be reported to the NSLDS. Management Response: The University concurs with this finding. Corrective Action Plan: See attached management’s corrective action plan.