Finding 387003 (2023-004)

Significant Deficiency
Requirement
N
Questioned Costs
-
Year
2023
Accepted
2024-03-28
Audit: 299379
Organization: Lindenwood University (MO)
Auditor: Rubinbrown

AI Summary

  • Core Issue: The University failed to properly complete exit counseling for 5 out of 22 sampled students who received federal loans.
  • Impacted Requirements: This finding indicates noncompliance with federal guidelines for enrollment reporting and exit counseling.
  • Recommended Follow-Up: Management should review and enhance processes and controls to ensure compliance with federal requirements moving forward.

Finding Text

Finding 2023-004 - Significant Deficiency: Special Tests and Provisions - Enrollment Reporting - Compliance and Control Finding ALN 84.268 - Federal Direct Student Loan Program - Student Financial Aid Cluster Federal Agency: Department of Education Pass-Through Entity: None Criteria Or Specific Requirement: The University is required to complete exit counseling for a student that was a recipient of a Direct Subsidized Loan, Direct Unsubsidized Loan, or student Direct PLUS Loan who is graduating, leaving school, or dropping below half-time enrollment. Condition: Based on a sample of 22 students tested, exist interviews for 5 students were not properly completed or documented. Cause: Controls over compliance put in place by management related to the implementation of a new student information system in the current year were not operating effectively as it relates to enrollment reporting, causing delays and oversights in the existing processes to ensure exit counseling is performed. Effect: The University’s was not in compliance with the enrollment reporting guidelines. In addition, the internal controls did not prevent instances of noncompliance from occurring. Questioned Costs: None. Context: Based on a sample of 22 students tested, 5 students were not properly notified of their requirement to complete loan repayment counseling. The sample was non-statistical from a listing of students receiving financial aid. Identification As A Repeat Finding: Not a repeat finding. Recommendation: We recommend that management review its processes and controls surrounding this compliance requirement to ensure that the control is appropriate and operating effectively to support that the University is in compliance with the requirements of its federal program. Views Of Responsible Officials: The University agrees with the finding. The University is implementing a new student information system, which includes controls related to completing enrollment reporting in a timely and accurate manner.

Corrective Action Plan

Finding 2023-004 Personnel Responsible for Corrective Action: Senior Vice President, Student Experience – Joseph Sallustio Anticipated Completion Date: March 2024 Corrective Action Plan: The University has completed its implementation of Anthology, a student information system, during the 2023-2024 fiscal year. The new system has several built in features that are supplemented with internal controls to ensure that exit interviews are completed with students in a timely fashion. There was also a transition in leadership during this time. The new leader did not realize the exits were being sent manually. The system has since been configured to send out exits upon graduation and an exit is triggered for when the student graduates, withdraws or drops to less than half-time.

Categories

Internal Control / Segregation of Duties Special Tests & Provisions Student Financial Aid Subrecipient Monitoring Reporting Significant Deficiency Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 386998 2023-001
    Significant Deficiency
  • 386999 2023-002
    Significant Deficiency
  • 387000 2023-002
    Significant Deficiency
  • 387001 2023-003
    Significant Deficiency
  • 387002 2023-003
    Significant Deficiency
  • 963440 2023-001
    Significant Deficiency
  • 963441 2023-002
    Significant Deficiency
  • 963442 2023-002
    Significant Deficiency
  • 963443 2023-003
    Significant Deficiency
  • 963444 2023-003
    Significant Deficiency
  • 963445 2023-004
    Significant Deficiency

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $37.19M
84.063 Federal Pell Grant Program $6.96M
84.033 Federal Work-Study Program $378,776
84.007 Federal Supplemental Educational Opportunity Grants $243,641
84.379 Teacher Education Assistance for College and Higher Education Grants (teach Grants) $10,373