Finding Text
Criteria: The Gramm-Leach-Bliley Act (Pub. L. No. 106-102) (GLBA) requires institutions to explain their
information-sharing practices to their customers and to safeguard sensitive data (16 CFR 314). In 2021,
the Federal Trade Commission issued final regulations that altered the current required elements of an
information security program and added several new elements. Under the regulations, institutions are
required to develop, implement, and maintain a comprehensive information security program that is written
in one or more readily accessible parts. The written information security program for institutions must
address all elements that apply. The elements for the information security programs set forth in this
section 16 CFR 314.4 are high-level principles that set forth basic issues the programs must address, and
do not prescribe how they will be addressed.
Condition: The University does not have a written information security program that addresses all elements
that apply.
Cause: The University did not have procedures and processes in place specific to GLBA and therefore, did
not have written documentation of all required elements.
Effect: Failure to comply with the requirements of GLBA standards puts the University at risk of
compromising consumer, nonpublic personal information.
Questioned Costs: Not applicable.
Context: Not applicable.
Recommendation: The University should perform and document an annual risk assessment to determine
the University's specific risks relevant to protecting consumer nonpublic personal information. At a
minimum, the University should address each of the required minimum elements noted in the GLBA
regulations (16 CFR 314.4).
Management's Response: The cause of the reported issue stems from the lack of written documentation of
policies and procedures specific to GLBA requirements. The issue is being addressed by the Director of
Information Technology and a campus-wide committee overseeing information security. The documented
information security program has been drafted and will address the GLBA cybersecurity requirements.