Finding 385014 (2023-001)

Material Weakness
Requirement
N
Questioned Costs
-
Year
2023
Accepted
2024-03-26

AI Summary

  • Core Issue: The University failed to report accurate student enrollment data to the National Student Loan Data System (NSLDS) due to a system defect, affecting 160 students.
  • Impacted Requirements: Compliance with federal regulations on enrollment reporting was not met, leading to material weaknesses in internal controls.
  • Recommended Follow-Up: Implement a robust internal control system to ensure accurate data submission, including a review of processes to verify source data in the reporting system.

Finding Text

FINDING 2023-001 Subject: Student Financial Assistance Cluster - Special Tests and Provisions - Enrollment Reporting Federal Agency: Department of Education Federal Programs: Federal Pell Grant Program, Federal Direct Student Loans Assistance Listings Numbers: 84.063, 84.268 Compliance Requirement: Special Tests and Provisions - Enrollment Reporting Audit Findings: Material Weakness, Other Matters Condition and Context As a recipient of Title IV funding from the Federal Pell Grant Program (Pell) and Federal Direct Student Loans program (direct loan), the University was responsible for reporting accurate enrollment information for students receiving those awards to the National Student Loan Data System (NSLDS). Enrollment reporting requires the University to review, update, and certify student enrollment statuses, program information, and effective dates for each student receiving a Pell and/or direct loan award with a change in its enrollment information. Although the University had policies and procedures in place over Enrollment Reporting, a specific process to ensure system defects did not impact reporting requirements was not implemented. As such, errors in reporting campus level and program level data went undetected. A sample of 40 students was selected to determine if the University was notifying the Department of Education of changes in student enrollment information in a timely and accurate manner. Of the 40 students tested, 11 students had incorrect enrollment effective dates reported to the NSLDS for both campus-level and program level data. Follow-up procedures determined that the issue was isolated to students in the Spring 2023 term who had a change in enrollment status from the census date to the end of the term. The issue was a result of a system defect that pulled the wrong dates into the report the University used to submit the data to the NSLDS. The issue affected 160 students out of a total of 6,952 students. The lack of effective internal controls was a systemic issue throughout the audit period, while the noncompliance was isolated to the Spring 2023 term. Criteria 2 CFR 200.303 states in part: "The non-Federal entity must: (a) Establish and maintain effective internal control over the Federal award that provides reasonable assurance that the non-Federal entity is managing the Federal award in compliance with Federal statutes, regulations, and the terms and conditions of the Federal award. These internal controls should be in compliance with guidance in 'Standards for Internal Control in the Federal Government' issued by the Comptroller General of the United States or the 'Internal Control Integrated Framework', issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). . . ." INDIANA STATE BOARD OF ACCOUNTS 14 UNIVERSITY OF SOUTHERN INDIANA SCHEDULE OF FINDINGS AND QUESTIONED COSTS (Continued) 34 CFR 685.309(b) states in part: "Enrollment reporting process. (1) Upon receipt of an enrollment report from the Secretary, a school must update all information in the report and return the report to the Secretary (i) In the manner and format prescribed by the Secretary; and (ii) Within the timeframe prescribed by the Secretary. . . ." The 2022-2023 Federal Student Aid Handbook, Volume 2, Chapter 3 states in part: "Sharing Information With NSLDS, Federal Loan Servicers, And Guarantors Reporting student enrollment data to NSLDS Student enrollment information is important, and all schools participating or approved to participate in the FSA programs must have online enrollment access and have some arrangement to report student enrollment data to the National Student Loan Data System (NSLDS) through an enrollment roster file. Enrollment information is used to determine if the student is still considered in school, must be moved into repayment, or is eligible for an inschool deferment. Program-level enrollment data is also used to determine a student's eligibility for Direct Subsidized Loans. For students moving into repayment, the out-of-school status effective date determines when the grace period begins and how soon a student must begin repaying loan funds. You're required to report changes in the student's enrollment status, the effective date of the status, and an anticipated completion date. . . ." Cause A proper system of internal controls over enrollment reporting was not effective to ensure that accurate enrollment data was submitted to the NSLDS. Embedded within a properly designed and implemented internal control system should be internal controls consisting of policies and procedures. Policies reflect the University's management statements of what should be done to effect internal controls, and procedures should consist of actions that would implement these policies. Effect Without the proper implementation of an effectively designed system of internal controls, the internal control system cannot be capable of effectively preventing, or detecting and correcting, material noncompliance. As a result, enrollment information was not properly submitted to the NSLDS. Questioned Costs There were no questioned costs identified. Recommendation We recommended the University's management establish a system of internal controls that includes a review of Banner job processes to verify source data is correctly populated so as to ensure that all data elements required to be submitted to the NSLDS are accurate. INDIANA STATE BOARD OF ACCOUNTS 15 UNIVERSITY OF SOUTHERN INDIANA SCHEDULE OF FINDINGS AND QUESTIONED COSTS (Continued) Views of Responsible Officials For the views of responsible officials, refer to the Corrective Action Plan that is part of this report.

Corrective Action Plan

FINDING 2023-001 Finding Subject: Student Financial Assistance Cluster - Special Tests and Provisions - Enrollment Reporting Summary of Finding: Although the University had policies and procedures in place over Enrollment Reporting, a process to ensure that system defects did not impact reporting requirements was not implemented. As such, for students who had a reduction or increase in enrollment status during the Spring 2023 term, errors in reporting campus level and program level data went undetected. Students with a status of withdrawn or with no changes during the period were accurately reported. It was recommended that the University's management establish a system of internal controls that includes a review of Banner job processes to verify source data is correctly populated so as to ensure that all data elements required to be submitted to NSLDS are accurate. Contact Person Responsible for Corrective Action: Angel Nelson, Associate Registrar Contact Phone Number and Email Address: (812) 465-1626; angel.nelson@usi.edu Views of Responsible Officials: We concur with the finding. Description of Corrective Action Plan: While the University of Southern Indiana had internal controls in place to verify the accuracy of our enrollment reporting data, these controls were not effective in discovering system errors. In order to correct this deficiency, the following corrective actions have been implemented: 1. The system defect within our student information system has been corrected by our vendor. 2. All student records affected by the system defect have been corrected in the National Student Loan Clearinghouse database. 3. Beginning in January 2024, the University increased the number of records selected for review from the enrollment file, making sure to review some students who had a reduction or increase in enrollment status, as well as some who had withdrawn. 4. Associate Registrar has subscribed to the e-community for our software vendor to monitor for future system errors. Anticipated Completion Date: The system defect was corrected with the installation of a system patch that was installed on June 4, 2023. All other steps in the corrective action plan have been completed as of January 26, 2024.

Categories

Student Financial Aid Special Tests & Provisions Eligibility Material Weakness Reporting Matching / Level of Effort / Earmarking

Other Findings in this Audit

  • 385015 2023-001
    Material Weakness
  • 961456 2023-001
    Material Weakness
  • 961457 2023-001
    Material Weakness

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $25.18M
84.063 Federal Pell Grant Program $8.27M
84.425 Education Stabilization Fund $1.40M
93.969 Pphf Geriatric Education Centers $853,384
93.247 Advanced Nursing Education Grant Program $554,398
84.007 Federal Supplemental Educational Opportunity Grants $295,050
84.042 Trio_student Support Services $254,047
84.033 Federal Work-Study Program $221,754
93.391 Activities to Support State, Tribal, Local and Territorial (stlt) Health Department Response to Public Health Or Healthcare Crises $162,256
93.107 Area Health Education Centers Point of Service Maintenance and Enhancement Awards $118,944
47.076 Education and Human Resources $57,934
93.178 Nursing Workforce Diversity $52,820
93.359 Nurse Education, Practice Quality and Retention Grants $43,750
47.075 Social, Behavioral, and Economic Sciences $37,594
45.129 Promotion of the Humanities_federal/state Partnership $3,000
43.001 Science $146