Return of Title IV (R2T4) Calculation
Student Financial Assistance Cluster – Assistance Listing Number: 84.007, 84.063, and 84.268
Recommendation: We recommend that additional training is provided to staff completing R2T4s to ensure a thorough understanding of governing regulations for each individual program. We also recommend an additional level of review is added to ensure completed R2T4s are properly completed.
Explanation of disagreement with audit finding: There is no disagreement with the audit finding.
Action taken in response to finding: The Financial Aid administration has signed up our counseling staff to attend NASFAA’s R2T4 credential training. In addition, we have adjusted our review process for R2T4s to have multiple checks along the way by others in the office, so not just one counselor is completing the R2T4. Also, the report now has a built-in clock to monitor the date to ensure if corrections are need that they are done within 45 days of the R2T4.
Name(s) of the contact person(s) responsible for corrective action: Joshua Morey, Senior Director of Financial Aid.
Planned completion date for corrective action plan: This enhanced review process was put into place in October 2023. Training for counselors with NASFAA will take place in April 2024.