Finding 2022-007, Inaccurate Occupancy Charge Calculations
Contact Person: Katrina Hawkins, Director of Residential Services
Carastar agrees with this audit finding. This finding relates to Carastar’s HUD Supportive Housing Program (SHP). Due to employee turnover in certain management positions, the Chief Operations Officer, who has considerable experience in the HUD compliance area, will conduct a training session with the current Director of Residential Services, Director of Accounting, and other applicable staff regarding the overall income evaluation process, to include the component of occupancy charge calculations. Carastar will follow its internal control policies and procedures and ensure a supervisory review of occupancy charge calculations is evidenced on the calculation worksheet maintained in the participant file. In the event the Director of Residential Services is the initial preparer of the occupancy charge calculation, then the Director of Accounting or Chief Operations Officer will perform the supervisory review. The Chief Operations Officer will perform a management level review of participant files on a periodic, random basis to ensure accuracy with the HUD Continuum of Care’s compliance requirements regarding the overall income evaluation process.
Completion Date: February 2024