Finding Text
Criteria and Condition: The management company is required to use the HUD-9887 form for consent of information to be obtained. The management company is using their own form which does not fully comply with the HUD-9887 form. Although consent of information was obtained, the management company did not have procedures in place to verify that they are using the required HUD form.
Context: A sample of tenant files were selected, and, although there was consent, the required consent form was not present.
Cause: The property manager was unaware of the requirement to utilize the HUD-9887 form during certification and recertification. There were no procedures in place to assure their knowledge with respect to the correct form.
Effect: The form being utilized is not HUD compliant and the management company should be using the appropriate form.
Recommendation: The management company should start using the HUD-9987 form when performing recertifications and accepting new tenants. The organization should further establish procedures that will ensure ongoing compliance.
Views of responsible officials and planned corrective actions: The property manager will begin using the HUD-9887 form to obtain consent to access personal information. Procedures are being implemented to assure that this process is taking place.