Finding 34387 (2022-001)

Material Weakness
Requirement
N
Questioned Costs
-
Year
2022
Accepted
2022-11-10

AI Summary

  • Core Issue: The University failed to return Title IV funds on time when students withdrew, leading to incorrect calculations and adjustments.
  • Impacted Requirements: Compliance with 34 CFR 668.22 regarding timely returns of unearned Title IV aid and proper Pell award adjustments.
  • Recommended Follow-Up: Enhance communication between the Registrar and Financial Aid offices, allocate more staff for withdrawal processing, and ensure timely R2T4 completions.

Finding Text

2022-001 Untimely Returns of Title IV Funds and Inaccurate Returns of Title IV Funds (R2T4) Material Weakness DEPARTMENT OF EDUCATION ALN #: 84.268, 84.063 Federal Award Identification #: 2021-22 Financial Aid Year Condition: When students withdrew either officially or unofficially, the University did not always return unearned Title IV aid in a timely manner. There was one student who qualified for the modular exemption who had funds incorrectly returned. There were two students who did not have their Pell awards adjusted for lack of attendance after evaluating their withdrawals. There was one student who had an incorrect R2T4 calculation. Criteria: 34 CFR 668.22 Questioned Costs: $1,625 Context: Out of 51 students tested, 10 students had late returns ($23,175 FDL; $1,561 Pell) ranging from 9 to 231 days late. This was due to a lack of communication between the Registrar and Financial Aid offices that should be triggered by a student?s withdrawal. 1 student met the modular exemption from an R2T4 calculation due to successfully completing classes equivalent to the school?s definition of half-time enrollment, but an R2T4 was processed and funds were returned for the student ($2,932 FDL). This was corrected during the audit. 1 student had their Pell award adjusted for their attendance after an R2T4 had been processed with the incorrect Pell amount considered in the calculation. A second R2T4 was then processed with the correct Pell amount but used the net FDL amounts rather than the original disbursements, which caused an incorrect R2T4 calculation and an over-return of funds ($418 FDL). This was not corrected during the audit. 2 students did not have their Pell awards reduced for their attendance after their withdrawals were evaluated ($1,625 Pell). These were corrected during the audit. Cause: There was a lack of appropriate resources to perform an adequate review of modular withdrawals and a lack of communication between the Registrar and Financial Aid Offices. Effect: Title IV funds were not returned timely and Pell amounts were not appropriately adjusted for changes in enrollment. Identification as repeat finding, if applicable: not applicable Recommendation: We recommend that the financial aid office work closely with the registrar office and their third-party administrator to ensure that R2T4's are completed timely when students cease attendance during the term. We also recommend additional staff be allocated to the withdrawal process due to the high population of students (approx. 20%) who withdraw officially or unofficially. Views of Responsible Officials and Planned Corrective Action: Management agrees with the finding. See corrective action plan.

Corrective Action Plan

Finding Number: 2022-001 Untimely Returns of Title IV Funds and Inaccurate Returns of Title IV Funds (R2T4) Planned Corrective Action: Three of the four students with inaccurate return of Title IV fund calculations were corrected during the audit. FA Office is in the process of reaching out to the student with an over-return of $418 in FDL for authorization to disburse this amount. FA Office has met with Assistant Registrar for Online Studies and Academic Advising to review the federal regulations for R2T4 in modular programs. The Online Advising and Registrar team were provided with a list of module withdrawal questions that should help to determine if a student is a withdrawal. A copy of questions that were provided to those teams is attached. The following procedures were established between both offices to eliminate untimely and inaccurate return of Title IV funds going forward: If a student is dropped for inactivity/nonparticipation, the remainder of their courses for that payment period are dropped as well. This allows the return of unearned Title IV funds to be completed no later than 45 days after the school determines the LDA. If a student would like to take a break and return to a module that begins later in the payment period, they must provide a statement of intent to return (written confirmation) and the module must begin no later than 45 calendar days after the end of the module the student ceased attending. Financial Aid also met with Associate Registrar and CIU Database Developer to create a report that better captures students who are determined as withdrawals in modular programs. This will assist in monitoring the online student population and achieve more accuracy in reporting. Online Financial Aid team has redistributed workload so that the Associate Director has more time designated to monitor and oversee the R2T4 process. Person Responsible for Corrective Action Plan: Patty Hix, Director of Financial Aid and Lynsay Shumpert, Associate Director for Online Studies Anticipated Date of Completion: Report has been created and we are in the testing phase.

Categories

Student Financial Aid Material Weakness Reporting

Other Findings in this Audit

  • 34388 2022-001
    Material Weakness
  • 610829 2022-001
    Material Weakness
  • 610830 2022-001
    Material Weakness

Programs in Audit

ALN Program Name Expenditures
84.268 Federal Direct Student Loans $9.89M
84.063 Federal Pell Grant Program $1.71M
84.033 Federal Work-Study Program $97,033
84.007 Federal Supplemental Educational Opportunity Grants $57,242
84.425 Covid-19 Education Stabilization Fund $44,543