Finding Text
2022-002: Compliance finding - Eligibility Legal Services Corporation Basic Field Grant (ALN# 09.130010) Technology Improvement Grant (19043) (ALN# 09.130010) Technology Improvement Grant (GT-TG21T-00007) (ALN# 09.130010) Condition: Cases were accepted with over income and/or over assets with no waivers or offsetting expenses present; Client Agreement and Referral Form (CARF) was sent to client and never returned, yet case was placed with Pro Bono attorney; Client was over income but had unreimbursed medical expenses and due to the listed expenses not being captured in the adjustments, the case was considered not income eligible, but should have been eligible; Applicant withdrew from process before records were provided, leading to no services being provided regardless . Criteria or specific requirement: Client reported income levels must be within the maximum income levels or offset appropriately with listed expenses. Assets must not exceed applicable ceilings. Retainer agreements must be obtained, if necessary, based on level and type of services provided. Cause: Lack of oversight by management. Effect: Copy of needed waivers, expense listing , and/ or CARF was not present in the client files . Questioned costs: No questioned costs were identified. Recommendation: A procedure be implemented to ensure that the Organization remains in compliance and does an internal review to ensure all required documentation is in the client files.