Planned Corrective Action: ?BVFB will continue to complete at least two (2) full Physical Inventory Counts each year, at the beginning of the fiscal year in July, and at the end of the calendar year in December. The overall Physical Inventory Process is currently overseen by Ebony Knight, Operations Director, with documented counts completed and documented in pairs of warehouse staff, supervised by BVFB?s Distribution Manager, Tyler Foley. The Operations Director reviews manual counts against current inventory listings, with discrepancies requiring recounts by warehouse staff. Variances are corrected in BVFB?s inventory system by the Operations Director, with assistance from the Finance Team. Variance reports are provided to the Executive Director after each full inventory. oDue Date: Current practice that will continue. ? As BVFB?s inventory becomes more varied and complex, BVFB sees the need for a paid position dedicated to Food Purchase & Inventory at BVFB. A job description is being developed, funds are in the current annual budget and recruitment is to begin. oDue Date: Hire made for this position by June 30, 2023. ?Manual product category inventory checks, with special emphasis on TEFAP products, will be performed monthly. The Operations Director, Ebony Knight, will oversee this process until a Logistics Manager is hired. At the completion of each month, warehouse staff will manually count designated product categories. The Operations Director/Logistics Manager will cross reference manual counts with the Inventory Transaction Report (ITR) run from BVFB?s inventory management system. BVFB?s Operations Director then reconciles any discrepancies in BVFB?s inventory system. oDue Date: Implemented January 2023. ?BVFB?s Distribution Manager, Tyler Foley, provided training to all warehouse staff on specific procedures for 1) accurately reporting damaged/lost product, including required documentation when a discrepancy is identified. Damaged/lost product should be reported to the Logistics Manager (currently being filled by the Operations Director) during the receiving process and to the Distribution Manager during the distribution process. oDue Date: First training occurred 1/17/2023. Subsequent training for new employees or new hires done by the new Logistics Manager will happen as need. ?BVFB has funds to purchase and install a Barcoding Inventory System in its warehouses. Barcoding reduces the risk of human error, which can result in miscalculations, oversights and lost inventory. oDue Date: January 2024 Name of Contact Person: Ebony Knight, Operations Director ebonyk@bvfb.org 979-779-3664, Ext. 108